The airbags on my 2011 chevy suburban have almost never worked since owning the vehicle. It has been to multiple shops for the airbags and not one has been able to fix it. They all have gotten it to go away for a day or two but not a single dealership has been able to fix it. The vehicle is unsafe and I'm stuck with it. The vehicle only has 60,000ish miles but has no value due to this issue.
2011 Chevrolet Suburban airbags complaints
Page 2 of 3: complaints 11 to 40 of 66, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact stated that the recall notice for the federal safety agency campaign number: 16v381000 (air bags) was received in 2016. After contacting the manufacturer, the contact was informed that the parts needed for the recall remedy were not available. The local dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 chevrolet suburban. The contact stated that the vehicle was included in the federal safety agency campaign number: 16v381000 (air bags). The manufacturer was notified and stated that the part was not available. The contact was informed that she would be notified when the part became available. Victorville chevrolet (15425 dos palmas rd, victorville, ca 92392, (760) 684-4511) was contacted and they provided the same information. The vehicle was not repaired. The contact had not experienced a failure.
Takata recall date of recall: may 27, 2016 date of complaint: july 1, 2019 the recall is still incomplete and remedy is unavailable. We live in a very hot, humid environment. This is unacceptable.
The dashboard is cracked above the instrument cluster/steering wheel - this poses a safety hazard with the airbags and potential debris in the event of an accident - heard a noise and noticed the crack on 11/9/2018.
Tl* the contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that parts were unavailable and did not know when they would arrive. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - I have been waiting for the dealers to contact me ever since the recall was announced. I have called 4 dealers in my area every month with each time being told we're working on it. I've got young children who sit in the 2nd row and am pregnant, due in october. Will there by any movement regarding this recall? It is worrisome that it seems to have slowed if not, stopped.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gordon chevrolet in tampa, florida was made aware of the recall and stated that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Finnegan chevrolet buick gmc in rosenburg, texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bert ogden chrysler dodge jeep ram, 8421 w expressway 83, harlingen, tx 78552) and was informed that the parts were on backorder. The manufacturer was made aware of the issue and opened case number: 82566373622). The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact stated that the air bag warning indicator illuminated. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bruce lowrie chevrolet (711 sw loop 820, fort worth, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 151,000. Vin tool confirms parts not available.
Takata recall about 2 years ago, I received a card informing me about the air bag inflators being defective. I called the dealer that I bought the vehicle from and they transferred me to parts department. Upon stating they had not received the replacement parts, they advised to call back later. This has been going on for 2 hears but they state the parts have not come in. I do not feel comfortable driving myself or putting my family for trips in the suburban without replacing the air bags.
I own a 2011 chevrolet suburban with the gm recall #2049151/the federal safety agency #16v381. I have contacted my local dealer by email and phone calls for an appointment for repair and I keep getting told "there are no parts for the repair at this time, and you will be connected when they are." my wife and four little children ride in this vehicle daily. I have worked at various buick, chevrolet, and gmc dealership over 10 years, and have never seen recalls take this long to resolve.
Takata recall, the federal safety agency recall number 16v381, no dealers have an inflator to complete this recall, and this is very dangerous in hot south florida
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact received the federal safety agency campaign number: 16v381000 (air bags) but the parts were not available. The contact called the gordon chevrolet dealer located at 16414 n dale mabry hwy, tampa, fl 33618, phone number (813) 969-2600. The dealer advised that it was unknown when the parts were to become available. The contact went to a second dealer (century buick gmc located at 3308 w hillsborough ave, tampa, fl 33614. (813) 574-6803) and was informed the same information. The contact had not experienced a failure. Vin tool confirms parts not available.
My vehicle was identified in may 2016 as needing to have the airbag replaced. I have called the hotline on 3 separate occasions and was told that I would be contacted once the part was available and would be told which dealership to go to for the recall to be fixed. The notice that I get when inquiring about an update is that the "recall incomplete. Remedy not yet available."
Takata recall no gm dealer is able to replace it. Each one is saying that there is no replacement
Takata recall _ my airbags have been recalled but no one has contacted me to fix them and the dealership said they can't fix them with out the parts. I need help.
Takata recall: chevrolet has failed in a timely manner to replace my defective airbag.
I have received a recall from gm concerning a defect in the takata air bag which could cause injury or death if deployed. There does not appear to be a resolution at this point for repair or replacement. I am concerned about injury to my family.
I was sent a recall notice and it said I would be notified when the parts were ready. That was may 2016. I have not heard from them yet
Takata recall. Are parts available for this recall? If not why and when will they be.
I have been trying to get the airbag replaced for over a year. The dealers I have contacted continually tell me they cannot get the airbags. I have contacted 3 dealers and made contact in excess of 10 times trying to get the recalled airbag replaced. Please help before an injury occurs!
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called jud kuhn chevrolet (3740 hwy 9 e, little river, sc 29566, (843) 399-4400) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact was provided case number: 8-3471634861. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect. *bf consumer stated dashboard has 2 large cracks called chevrolet several times & they said this will not affect air bag problem said only under warranty for 3 years would not make repairs. Updated 8/22/18
We were on a two lane road heading westbound. East bound vehicle crossed center strip striking our front drivers side of vehicle. We were on a curve in the road, traveling approx 40-45mph while other vehicle was traveling the same MPH if not more. Our vehicle sustained frame damage to the front drivers side as well as all airbags deploying except passenger side airbag/in seat airbag. Airbags that did deploy include: steering wheel, drivers curtain, drivers side airbag/seat, passenger dash board, passenger curtain, middle row curtains (both sides), 3rd row curtains (both sides). Passenger sitting in front seat is an adult and large enough that the airbag should have deployed. Attached are pictures to show all airbags in front row, as well as vehicle damage and police report. I have additional photos to show the rest of the airbags if needed.
The dashboard is cracking above the steering wheel and also on the passenger side near the airbag.
Several cracks on the dashboard that covers the air bag assembly concerned that if the airbag deploys that the plastic from the dashboard will cause bodily harm
Takata recall. Dealer has no repair for my vehicle. Dash is cracking
Cracked dash on my 2011 chevy suburban. The cracks extended the length of the dash and up and around the pasasnger airbag
Tl* the contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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