Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact stated that the dashboard was cracked on the driver and passenger sides where the air bags were located. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.
2011 Chevrolet Suburban airbags complaints
Page 3 of 3: complaints 41 to 66 of 66, newest first, as owners wrote them.
There is a recall with takata airbag and chevrolet has not furnished a replace the part or fix in a timely manner. Second issue is with dashboard cracking. My suburban sits under our carport 99% of the time, but yet has a few cracks on the dash. Third issue is corrosion in the undercarriage, and I live in deep south texas where it does not snow, and the beach is 1.5 hours away from where I live. This vehicle sits on just over 40k miles.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was unable to confirm when the parts would become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact stated that the recall notice for the federal safety agency campaign number: 16v381000 (air bags) was received in may. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided the contact had not experienced a failure. Vin tool confirms parts not available. Updated 03/03/17*lj
Dashboard has cracked without any intervening event. One crack on the right passenger side of the dashboard is directly on the top left side of the passenger airbag. I'm afraid if airbag was deployed shards of plastic would become projectiles or possibly interfere with the airbag operation. Another crack on top of dashboard is on the drivers side on the top left side of the instrumentation cluster is more than 5.5 to 6 inches long.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact received notification of the federal safety agency campaign number: 16v3810000 (air bags); however, the gm representative refused to repair the vehicle. The contact was informed that gm was attempting to dispute the recall. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/31/17*lj updated 02/02/17.
Tl* takata recall. The contact owns a 2011 chevrolet suburban. The contact stated that the recall notice for the federal safety agency campaign number: 16v381000 (air bags) was received in may. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. We have not received information from chevrolet about when/how they will fix this defect. Need help please. Thank you.
Although gm says that the truck is safe, I feel that driving a potentially lethal truck with defective airbags, whose condition is made much worse because of the heat and humidity of sw florida, I do not feel it is safe at all.
Dashboard has a crack by airbag and another is starting on top of steering wheel and is spreading. Never used any products on dash just damp cloth to dust. Worried if airbag deploys sharp objects from dash will cause injury.
The dash is cracked around the corner of the passenger airbag. In the event of an airbag deployment, the cracked dash could become a projectile and cause harm to occupants.
65,000 miles on 2011 chevrolet suburban and the dash has multiple cracks. Concerned that one of the cracks is next to passenger airbag. Worried about shrapnel in a collision.
My dashboard is cracked over the steering wheel but most people are complaining of the dash being cracked around the airbag. Gm refuses to repair.
Dashboard cracking at passenger side airbag and driver side above speedometer
Dashboard cracking potentially affecting the use of the airbag and the electrical components under the dashboard on the drivers side.
Tl* the contact owns a 2011 chevrolet suburban. The contact stated that the instrument panel air bag light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 156,304. Updated 02/05/16*lj; updated 04/30/18
In september 2014, I noticed my dash above the instrument cluster cracking. I purchased this car as a gm certified used car with original factory warrantee in april 2013 with 60081 miles on it. In less than 5 months of ownership it developed this crack while still under factory warrantee. I took it to my local dealer with all my paperwork and they said it was not covered, nor would they replace it. This crack has developed due to no fault of my own from neglect, excess wear and tear, excess sunlight or anything other than manufacture flaw. This crack has continued to spread and due to the thin and sharp nature of the plastic, if I were to get into an accident, this would splinter and act like shrapnel within the cabin. My family's life is danger due to this fact and gm refuses to acknowledge this is an issue. Please look into this as I know many others have the same issue with even 2015 models. I am asking for the safety of my family and yours.
I bought a gm certified suburban and less than two weeks later the dashboard cracked behind the airbag. I called the dealer and gm and alerted them to the problem and told them I felt unsafe driving the vehicle with my children in the vehicle. I feel that if that airbag deploys it could send that sharp piece of broken plastic flying through my car. They will not fix the dashboard without me paying for it and said it is not a common complaint people are having. However, everyone I have talked to with a suburban, tahoe, or pick up truck between the years of 2007-2013 is experiencing the same crack in the same place near that airbag. Gm needs to fix these before innocent people get hurt.
My 2011 chevrolet suburban 1500 lt (in excellent shape) has multiple drivers side dashboard cracks and these cracks may affect airbag deployment by cutting the airbag if deployed possibly causing airbag failure when needed. On 6/23/15, attempted to have manufacturer (gm) replace the dashboard (thru local dealer - banner chevrolet, new orleans). Dealer told me that gm would share the cost of replacement? My share would be approximately $500? Why would gm share the cost of replacement, unless they are aware of a hereditary engineering design flaw causing the dashboards to crack ultimately interferring with the proper deployment and use of the airbag?
Noticed the dashboard is cracked around the passenger side airbag. Have concerns that may cause a safety risk if improperly deployed.
Tl* the contact owns a 2011 chevrolet suburban. The contact stated that none of the instrument panel indicators were working and the ABS warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 86,289.
There are two cracks in the dashboard, one over the driver console and one on the top left of passenger airbag....nothing has occurred to cause these cracks, but I am afraid if airbag is deployed, the dash will break up and hurt us.
The vehicle dashboard has developed major cracks in two places. One crack is adjacent to the passenger side air bag. The other crack is above the steering column. I am concerned that the entire dashboard will become shrapnel if the airbag system was to deploy. Additionally, the entire dashboard "flaps" when the vehicle is moving.
Dashboard cracked above instrument panel and airbag.
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