Chevrolet Suburban steering noise problems

Filed Oct 9, 2017 · Steering · 29,000 miles · AZ

We have had a clicking sound in the steering column at low speeds while turning. The dealer has replaced a bushing once and the entire column the second time, the issue is back. However, even though we are under warranty we have installed a lift on the vehicle since the second repair. Even though it was addressed twice before the lift, gm now refuses to look at the vehicle unless we take it back to stock. Clearly the lift is not the issue as it happened twice before it was installed. Furthermore, there is a gm tsb addressing the exact issue, so gm is aware there is an issue with the steering column. Also, a quick search online yields plenty of similar complaints across all similar platforms from gmc, chevrolet and cadillac, which once again furthers my proof the lift is not the issue. Being in the steering column I truly feel this is a safety issue and an immediate recall needs to be issued to resolve this issue. I do not have documentation from the previous repairs at this time, I am working to obtain them.

Filed May 18, 2015 · Brakes, Steering · 120,000 miles · OR

I started my car and the brakes were gone and the steering wheel was locked up. I turned it off and started it again, then the brakes would lock up and there was no power steering. I waited a while and tried a third time, it made a power steering machine noise and was back to normal. I was afraid to drive it because I didn't want to cause an accident if it happened again. I had it towed to the dealer. The dealer could not reproduce the problem, therefore could not use my extended warranty to fix it. I paid out of pocket for a new power steering pump, because I will not drive it if there is even a chance of that happening again. It's too much of a liability.

Filed Feb 11, 2010 · Steering · FL

Steering clunks and loose, worse when going around curves and during braking. This is a know faulty design of the intermediate steering shaft that caused the manufacture to redesign part. How many people have to be injured before gm issues a recall????

Filed Jan 20, 2008 · Body, Locks · 5,900 miles · NJ

1. 2003 suburban z71 , rattle and clunk in steering column, nothing loose in the steering just clunking noise while driving. The steering shaft has been replaced 3 times. 2. Second row middle seat belt failed to retract and unable to fasten belt without force. Corrected 3. Latches located on the back of the second row seats to hold up the third row floor boards when using third row have broken numerous times (latches are plastic which makes no sense) 4. Paint on the rear bumper and left by gas tank fill rusted (this was corrected) 5. Driver seat motor runs after vehicle turned off. This has been brought to the dealers attention many times and they were unable to duplicate problem. 6. Rear access door weather striping stretched. 7. Truck failed to start for numerous reasons other then dead battery. Fuel tank pump module went bad. Crank shaft position sensor went bad. The most recent of 1/20/07 has not yet been determined. This is a major problem as the truck is not reliable. Infact my 1994 ford explorer is more reliable then this truck problems began in 2003, starting with 2nd row seat belt issues 8. Excessive squeaking from front end, numerous complaints made to dealer, belts replaced and pulleys cleaned several times then pulleys readjusted. 9. Left rear door failed to open.

Filed Jan 4, 2007 · Steering · CA

Original date was in 2005 when I complained regarding the clicking noise when steering wheel is being turned to the left. Service personnel stated they had lubricated the steering wheel bolts. Well after receiving the vehicle back on 12/01/06 for 30k mile inspection the clicking noise is now back, but worse when reversing not only has the clicking noise returned, but when reversing having my steering wheel turn left I can feel the tires sliding. After talking to same personnel in servicing she is being told not to lubricate or loosen the bolts of the steering wheel since it will not improve the situation. According to the service personnel she just received (01/04/06) a notice stating that chevrolet is working on the problem unfortunately they (chevrolet/gmac) will go back to the drawing board to make a part that will fix this problem. I explained to veronica of my fears of driving the vehicle, but she states that the vehicle is safe. I did notify the service personnel as well as the owner of the dealership (where the work is being done and was purchased from) that my fear of having to make an immediate left turn or reversing having the steering wheel turned left what is the guarantee that the tires will not slide maybe hitting something from behind. Both service personnel and the owner of the dealership states that chevrolet would not say it was safe for someone to drive when in fact it isn't. Nothing can be done regarding this issue since there is no part on the market to fix this problem. My complaint is basically I feel that since there isn't a part currently made to repair the problem making a left turn or reversing that this vehicle is unsafe for me and my five children.

Filed May 26, 2005 · Brakes, Electrical · GA

The vehicle lost it's service stability control at 40 miles per hour making it difficult for the driver to maintain control of the vehicle. The vehicle was taken to the dealer for repair for the fourth time, but there still continues to be a steering problem. *nm there were five repair attempts to repair the system. The brakes would pulse and come on while the vehicle was in motion followed by the service stability light. The vehicle would shake violently as if it were out of control. The transmission would slip at times. A service bulletin was found in re to the clutch. The forward clutch seal/piston diss pump as well as the shift cable. The yaw rate sensor table was replaced and the ABS module was reprogrammed. There was popping coming from the left when turning due to the crossmember. Static noise was heard under the dash at times when the headlights flickered. Both upper shock insulators were squeaking. Both shock insulators were removed and replaced by new style insulators. The yaw rate sensor was replaced again with one form a new unit, the steering rotation sensor was replaced and the stability module was reprogrammed. *sc

Filed Feb 11, 2005 · Steering · 18,500 miles · AR

Complaint received via e-mail. I visited the local chevrolet dealership service department. The previous day I had taken my 2003 suburban purchased new from the local dealer to an independent repair service shop to find out what was wrong with my truck. I was advised I had a lot of slack and vibration at both ends of my steering column. I had loud popping noise coming from this area while driving. When the wheels turned they did not turn smoothly, but roughly, and jumped in the turning process as though it stopped and started continuously. The repair shop had sincere concerns that this problem could be very dangerous, and since the vehicle was still under full bumper to bumper warranty, they recommended that I take it back to the local dealer. The service dealership knew exactly what was wrong, and stated that it was a very common problem with this type of vehicle. Mechanic had to order the repair parts, which would take 3 to 4 weeks. Nevertheless, I waited for the dealership to call me when the parts came in. After over a month I called title back, and he again said it could be 3 or 4 weeks before they come in, and they would call me. As of the date of this letter I never been notified that these parts were received. Apparently, they could not get the parts needed to do the warranty repairs. *ak the consumer stated that the wheels jump when the vehicle is turning. *tc

Filed Jan 21, 2005 · Steering · 27,000 miles · OR

I have a 2003 chevrolet suburban that has a steering /clunking noise in the intermediate steering shaft. I have called many dealers and they said it is a known problem and the parts are on order, I checked other customer complaint sites and many people have been waiting for the parts for over 6 months. My dealer told me he has a list of people that have been waiting for over 4 months. Has anything been done about this problem or is gm disregarding the defect in the parts. When will my suburban be fixed, if at all ?

Filed Dec 10, 2004 · Steering · 43,000 miles · GA

Loose motion in steering and knocking sound. Had to wait on repair due to dealer informing us of backorders on intermediate shafts. Dealer had said there were many complaints of this same nature. We also had 2 family members to have theirs repaired. Dealer repaired, but we had to pay for all repairs.

Filed Dec 9, 2004 · Steering · 150,000 miles · IL

The consumer stated he experienced the same problem as stated in recall number 03v527000/steering gear bearings. Upon turning the steering wheel at low speeds, it became difficult. Also, there was a popping noise when turning the steering wheel. Please provide any further information.