2011 Chevrolet Tahoe: doors won't lock, open or latch

Filed Jul 15, 2021 · CA

The dashboard is cracked from different areas throughout the dashboard. I'm concerned the dashboard will break completely while driving. I can't afford to fix the problem and replace the dashboard. The trunk door won't open. I had to pay the dealer $900 to have it replaced. I would like to get reimbursed since a car should open its trunk door. Its an SUV and I should be able to put things in the trunk without any problems.

Filed Jul 24, 2018 · Driver assistance, Electrical · 78,000 miles · TX

Stabilitrak and ABS light comes on while driving, the door locks go crazy, radio goes in and out and you lose the ability to accelerate. Engine acts like it wants to die out. The first time I had it taken in, they said it was a sensor so I paid $600 to have it fixed. 6 months later it started doing the same thing so the same sensor was replaced again. One month later my tahoe is doing the exact same thing and now the dealership says it's a short. I don't think they know what's going on and they are just trying different things to see if it works, so now I am out of pocket over $1000 for them to keep guessing what going on.

Filed Mar 27, 2017 · Electrical · 23 miles · TX

Car is shutting off when driving down the road especially at night to radically the lights will turn off engine will shut off door locks won't engage and disengage has happened twice at 70 miles an hour almost had accidents. Hand electrical system check battery alternator by gm certified mechanic and all checked out fine. I am concerned this vehicle has a bad ignition switch which has been recalled on other models of vehicles and I do understand some chevrolet suvs have been involved in those recalls this is a very dangerous situation.

Filed May 26, 2016 · Airbags, Driver assistance · 56,000 miles · CA

2 issues--- 1st--dashboard has cracks in it, which 1 crack is on the passenger side. It could be a safety hazard and cause the airbag to explode causing great harm to a person. These cracks are in the same position as many other consumers who have made complaints. 2nd--engine shuts down while driving; no steering or brake control. Radio shuts off & on, all dash components flicker on and off, gauges turn off, door locks engage & disengage. This happens for 3-10 seconds and then will "reset" and function normal. I've looked at different forums to try to find out what could be causing this and many other people are experiencing this issue.

Filed Feb 10, 2016 · Airbags, Body · 17,198 miles · FL

Tahoe dash recall: copy of letter sent to gm... Chevrolet customer assistance center p.o. Box 33136 detroit, mi 48323-5136 on 7/18/2011 we purchased a 2011 tahoe (VIN #[xxx]) replacing our previous 2003 tahoe, both purchased new and both at ed morse chevrolet located at 14401 w. Sunrise blvd., sunrise, florida 33323-3202. Although I have had some quality and workmanship complaints, our tahoe has been a reliable vehicle. The service at ed morse has also been outstanding. However, I must register my dissatisfaction with two obviously defective items on the tahoe that general motors have not considered it important enough to conduct a recall. My 2011 tahoe is fitted with the "regional value package" which included "chrome door handles" which is nothing but chrome looking plastic. These "chrome" door handles have cracked two times and have been replaced on june 8th. 2013 (invoice #[xxx]) and june 21st. 2014 (invoice # [xxx]) under the factory warranty. On october 15th. 2013 at 17,198 miles, the dashboard to my 2011 tahoe cracked. This was covered under my factory warranty. My tahoe is now at ed morse chevrolet getting the dashboard replaced again due to it cracking in the same exact place. Unfortunately, this time I'm being told that they will be charging me a "co-payment" of $200 to replace the dash. After doing some research, it's obvious that both the door handles and the dashboards on the tahoe and similar models have a defective design and inferior materials. I should not be charged a $200 "co-payment" to fix something that general motors knows is a defective part. There are numerous postings, blogs and threads that refer to these "defective items" especially on the dashboard. Even facebook has a page dedicated to the cracked dashboards. Https://www.facebook.com/groups/gmdashcrack/?fref=nf information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 26, 2015 · AR

There are several hairline cracks in the dash behind the steering column and around the passenger air bag. This vehicle has 48,000 miles and has been well maintained. I am concerned about passenger injuries not to forget that this vehicle was purchased for $53,000 and evidently has cheap and poor quality materials . I have replaced 2 door handles that became so loose. The dealership said there were bolts missing. A gm product made in america with this poor quality! Makes me wonder what is next!

Filed Aug 1, 2011 · Body, Locks · 1,328 miles · ID

Purchased vehicle, and two weeks later drove it to the washington coast from boise, idaho (approximately 630 miles). While there the back driverside rear seat door worked fine. Then on the fourth day, we returned from an outing, and it was okay. Went out later to get something out of the car and the left rear door would not open. External handle come out about an inch and stayed out (like no spring connected). Door was unlocked (button up). Tried the inside handle and it would not open the door either. Just swung out as normal, but didn't open door. The following day we returned to boise, and door was inoperative whole way home. The following morning we went out to unload some more things. And the door worked. I am taking it into the dealer who says they have had problems similar to this with other tahoes. Consider this a serious safety factor. If we were to have a passenger in the car and be in an accident and the door didn't open, it could be a factor to survival. Additionally, in the event of a water entry, since the rear windows only roll down half-way, escape is necessary through the door. In this case, an inoperative door could result in death or serious injury.