The contact owns a 2012 Chevrolet Tahoe. The contact stated that the rear driver’s side and passenger’s side doors failed to open manually or while using the power door lock button. The contact was concerned because rear-seat occupants could be trapped and injured during a crash or a vehicle fire. The dealer and an independent mechanic were contacted and provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
2012 Chevrolet Tahoe: doors won't lock, open or latch
9 of the 178 complaints about the 2012 Chevrolet Tahoe describe doors won't lock, open or latch.
- owner complaints
- 9
- of this car's complaints
- 5%
- typical mileage
- 99,000
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
Front inside door handle to pull door close plastic broke. To replace you need a whole new inside door panel just to replace the cracked pull handle.
April of 2016 the dashboard on my 2012 tahoe had crack to show up at my airbag. I took it to my dealership to ask if this is a hazard. They agree that the location made it a hazard. They also told me that I was not the first to come to them with this same problem in the exact same area. The dealership said that there was a lawsuit in place to have the dashboard replace by gmc. They then told me that other cracks would form over time because that is what is happening to other vehicle owners with this same vehicle. Unfortunately, they were correct. A few months later another crack showed up on my driver side. I took it back to dealership and they once again said that this is exactly what is happening to everyone else. I asked if there was anything they could do for me. They could replace it but then said, that gmc should really step up and make this a recall. As I research this online, I found where this is happening to a lot of people that have 2012 gmc tahoe. This is hazard to anyone that is in the car. According to the experts at my dealership, the crack at the airbag could get cut or mess it up from deploying. Plus if I was to get into a wreck the pieces could easily break off and cause more physical harm. We have spent a lot on buying this top of the line 2012 gmc ltz tahoe. We understand that over time different parts of the vehicle will need to be replace like rubber seals around the door, door handles & other things that come with normal wear and tear. However, replacing a dashboard should not be on this list. Especially when this is happening to thousands of other vehicles. The cracks are happening in the exact same spot in both places. The cracks are getting worse. I really would hope that gmc would step up & do the right thing to place a recall on the dashboard before someone gets injured. If they care about peoples lives, there should not be a problem.
While driving down the road my vehicle shuts down on occasion. Interior lights, radio, dash panel, transmission and engine shut down while driving. Also door locks, lock and unlock. This has happened multiple times. Last year I was told that the problem was repaired after I was nearly hit at a high rate of speed when this occurred. This has recently this week occurred again 2 times.
Approximately 6 months ago the dash on the passenger side started to crack in my 2012 chevy tahoe. It has always been in a heated garage and out of the sunlight. On december 1, 2015 is the date I purchased the vehicle and the dealer talked me into putting a nano technology coating on the entire vehicle to keep it in like new condition, which cost me $899. I took it to the dealership and showed them and they were going to let me know if abra would fix it, however, after 2 months still no response from the dealership and I contacted them again yesterday. The other thing is the driver side door handle has cracked underneath and so when you close the door it feels like you are going to pull the door vinyl right off. I have never had anything like this happen before.
Periodicly, while driving in normal conditions, the radio will turn off, the instrument panel will blink, the door locks will repeatedly lock/unlock, transmission will feel like it is in neutral or the engine will completely turn off.
The stablitrack off light came on. The door locks rapidly locked and unlocked. The engine was surging with loss of power. The radio was going off and on.
Dash is cracked over instrument panel, and 2 spots over the passenger side airbag. The cracks get bigger everyday and makes the dash rattle. Bought in 2016 and the cracks just keep getting worse. Along with the drivers side door handle that cracked inside.
My door handles on the inside of my vehicle arr chrome. The chrome materil has started to peel away and has caused me deep cuts on the sides of my fingers after opening the door.
Service bulletins that may apply
- This technical bulletin provides a procedure to shim the second row seat to correct the customers concern...
- Latches/locks/linkages: doors: latch
- Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with...
- Latches/locks/linkages: doors: latch
- General motors: rear door handle, latch, lock inoperative, binding will not open, will not release...
Related recalls
No recalls on record for this model year.
Questions about the 2012 Chevrolet Tahoe door locks
Is doors won't lock, open or latch a common problem on the 2012 Chevrolet Tahoe?
9 of 178 owner complaints about the 2012 Chevrolet Tahoe (5%) mention doors won't lock, open or latch. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2012 Chevrolet Tahoe?
There are 0 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
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