Liftgate makes a loud clunking noise then falls down very quickly with alot of force.
2012 Chevrolet Traverse body problems
11 complaints (3% of all complaints for this car). Typical mileage when it fails: 85,000. 1 crash reported.
- owner complaints
- 11
- of this car's complaints
- 3%
- typical mileage
- 85,000
- crashes
- 1
- recalls
- 1
Which part fails
- Body7
- Body: hatchback/liftgate2
- Body: tailgate1
- Body: hatchback/liftgate: hinge and attachments1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Traverse body problems in other years
Related recalls
Structure: body: hatchback/liftgate
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
- Risk
- If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
- Remedy
- GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1‑800‑521‑7300, Chevrolet customer service at 1‑800‑222‑1020, GMC customer service at 1‑800‑462‑8782, and Saturn customer service at 1‑800‑553‑6000. GM's number for this recall is 15240.
Recall number 15V415000 · Recall details
What 2012 Chevrolet Traverse owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2012 chevrolet traverse. The contact stated that the liftgate failed to open wide and would not remain open. The contact had to manually open the liftgate. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and provided case number: 8-4878296804. The approximate failure mileage was 85,000. *dt
Liftgate closed on its own after opening only three quarter's the way
Tl* the contact owns a 2012 chevrolet traverse. The contact stated that the tailgate, when opened, would automatically close without warning. The vehicle was not diagnosed and the dealer was not contacted. The manufacturer was informed of the failure, but offered no assistance. The failure mileage was 7,300.
The tail gate lift assist no longer works, to lift it I'm lifting the whole weight of the tailgate. It won't stay open, so I have to hold it up while trying to put something in the back. There is a recall on this for the traverse, but my VIN does not appear to be included.
I bought the car 12/2015. When the engine stopped on me on 1-95 with my children and I, we were terrified. During a service in 2/2016, I found out there was a 20,000 mile discrepancy. They supposedly fixed the engine but the A/C was not covered in the standard warranty. Since then, I bought my car to autonation in aprox. 12 times. Last time, I bought the car over in may, I dropped in off because my car was shaking, gas was coming out the pipe and then it stopped and received my car back over 24 hours later. When I picked my car back, I received a estimate of atleast $3,000 and was told if I were to get the certain repairs done to the car, it does not mean that, my car would stop having the problem, when the car stops. Again, this month, my car did the same thing and the trunk door would not stay open, I have to hold the door up with my hands. Then I took it somewhere else, that repair center, stated that my computer has problems, I need a new condenser and compressor.
Tl* the contact owns a 2012 chevrolet traverse. While the vehicle was parked, the key fob was utilized to open the rear liftgate. When the contact reached inside the vehicle, the liftgate fell on her neck. The contact did not go to the hospital. However. She went to the doctor a couple of days later. Because a lump formed on her neck, which turned out to be a dislocated collar bone that required surgery. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 22,000. Updated 08/17/16
Tl* the contact owns a 2012 chevrolet traverse. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Traveling approximately 55mph we were hit on the rear passenger side damage to the rear passenger tire well and rear right side on the body with extensive damage underneath. No airbags deployed at anytime in the vehicle. It was taken to the dealer's collision and repair shop and after several weeks it was returned. Within a week of getting it back the service airbag light came on, we took it back to collision repair center thinking it was an issue with the accident but the collision repair sent it to the dealership saying it was a warranty issue. I've taken this vehicle back 4 times now for the same service airbag light. Dealership service department supervisor keeps telling me it's an issue with there not being a grease needed on the sensors and that they apply to each sensor as it comes up, now on the 4th trip back service department manager claims that isn't correct and it has nothing to do with the issue. Each and every time I've taken this car in I have specifically asked if this is a safety issue and if it means my airbags are not working correctly every time I've been told, "no, your airbags are ok, there is no risk to you or your family." dropped car of for final research into this issue since light came on again this week and service manager tells me that yes it does mean my airbags are not operating properly and there is a safety issue here.
Tl* the contact owns a 2012 chevrolet traverse. The contact stated that she opened the power lift-gate to retrieve luggage from the rear and as the gate opened she saw some of the luggage about to fall and reached inside the vehicle. At that point, the lift-gate stopped opening and began to close. The power lift-gate then closed on the contact, breaking her hand. The dealer and manufacturer had not been contacted at the time of the complaint. The vehicle had not been repaired. The failure and current mileages were 7,000. Updated 08/28/12*lj the consumer stated further x-rays revealed, a broken wrist, bruised bones and nerve damage. Updated 08/29/12
Questions about the 2012 Chevrolet Traverse body
Does the 2012 Chevrolet Traverse have body problems?
Owners have filed 11 complaints about the body of the 2012 Chevrolet Traverse, 3% of all its complaints.
At what mileage do 2012 Chevrolet Traverse body problems start?
The typical (median) mileage in owner complaints is 85,000 miles.
Was there a recall on the 2012 Chevrolet Traverse body?
Yes, 1 recall: 15V415000. Check your VIN to see if your car still needs the free repair.
What year does the Chevrolet Traverse have the most body problems?
The Chevrolet Traverse model years with the most body complaints are 2011 (21 complaints), 2012 (11 complaints) and 2018 (11 complaints).
Other 2012 Chevrolet Traverse problems
Engine 117Driver assistance 88Steering 62Airbags 48Electrical 48Transmission 46Acceleration 37Visibility 18Brakes 16Fuel system 16Seat belts 15Suspension 9Seats 8Wheels 3Lights 2Tires 2Locks 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Chevrolet Traverse?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history