The contact owns a 2017 Chevrolet Traverse. The contact stated that while reversing into a parking space, the vehicle vibrated and made an abnormal sound. Additionally, the vehicle jerked and stalled while driving. The "Check Monitoring System” message was displayed, and the check engine warning light was illuminated. The contact turned off and restarted the vehicle. The transmission was shifted to drive (D), but the vehicle failed to respond immediately. The vehicle was taken to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
2017 Chevrolet Traverse: jerking or lurching
7 of the 361 complaints about the 2017 Chevrolet Traverse describe jerking or lurching.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Jerking or lurching by model year
What owners say
My Chevrolet Traverse was purchased in July 2019. At that time, the vehicle had 58667 miles. As I drove the vehicle over the next year and half or so, approaching 80000 miles the vehicle would shudder/shake/jerk as I accelerated and shifted gears. At first it was very random and not predictable. The first two times I had my mechanic try to diagnose the issue, they were not able to feel the car doing what I was describing. The issue got worse and more frequent. I took the car to a transmission repair shop in August 2021 at approximately 120000. At this point, the jerk/shake occurred almost every time I shifted gears when traveling at speeds less than 50mph. I was told that a transmission flush/service would help with the issue temporarily but that many Chevrolet/GM models are known to have faulty transmissions and it would eventually need to be replaced. I've parked this vehicle for a majority of the past two years. A combination of COVID and the option to telecommute along with having a spare vehicle in the family, I was able to only drive the Traverse when absolutely necessary. I'm not the only one who has experienced this same shudder/jerk for a 6-cyclinder transmission. There are class action lawsuits out there for other GM models with a similar problem. I'm bringing this to your attention now because it has become as safety issue for me and my family. The last three times I've driven my Traverse, I was unable to accelerate efficiently in traffic which created driving hazards for myself and those traveling around me. The transmission put in this vehicle is faulty and should have been recalled along with the many others over the last couple years. I want this on record and other GM 6-cylinder transmissions reviewed for the same safety concerns.
The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving between the 1500 - 2000 RPMs the engine would begin to feel as if it were misfiring. The vehicle would seem to hesitate and jerk whenever accelerating as if there was a delayed throttle response. The vehicle had been taken to the dealer twice at which time the spark plugs and boots had been replaced. Sometime after doing so, while driving approximately 35 MPH there was suddenly grinding noise coming from the front-end. After slowing down to approximately 20 MPH, in response to the grinding noise, the vehicle suddenly jerked then stalled. There were no warning lights. The vehicle was towed to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
I purchased this vehicle in June, 2021 and had noticed that it sometimes lurched forward a few feet when I applied the brakes. I made an appointment to have the vehicle’s brakes checked. While merging onto 12th Street in Rochester, MN at less than 15 mph, I had to apply brakes suddenly to avoid stopped car in front of me. The brakes worked but the car also accelerated and smashed into the stopped car in front of us, leaving a dent in that car’s rear fender, smashing our headlight shield, and making it difficult for our driver side door to open because the fender and door had to space between them. There were 6 similar complaints about 2017 Chevrolet Traverse vehicles at carcomplaints.com, where I also posted. I called the national phone line for General Motors because I was concerned about safety. GM sent an investigator to my home to take photos and electronic codes. They set up a claim for me, although I was only looking for a potential safety recall. Weeks later, they contacted me to say my claim was denied. When I asked for more details, they told me the engineers had concluded that I stepped on the gas rather than the brake. This didn’t make sense to me since both the brake and the accelerator had engaged. The gas pedal is recessed far closer to the floor than the brake pedal. While it is possible that my boot could have pressed on each of them at the same time since I reacted quickly, it's unlikely. I also wonder if the cruise control had engaged since, on this vehicle, it doesn't turn off and require you to turn it on again when you stop the engine and restart it. I requested the engineering data, which they sent me and I kept.
This has happened several times the latest incident happened today. When I step on the brake, the car will start revving up suddenly and will lurch forward. It takes all of my weight on the brake to keep it from happening. I have almost hit a couple of cars in front of me and today it almost took me off the side of a road with a steep embankment. It is increasing in frequency. If it keeps happening, at the very least I am going to hit something or someone and at the worst I, my family, or an other individual will get hurt.
My engine, while the car was stationary, made a loud cranking noise. It sounded like large metal pieces grinding together. The entire car would then rumble and the engine light would come on. After sitting for a while it would stop. The rumbling would happen almost every time my vehicle is at a standstill. It would also do a jerking motion while driving on the road. The gm repair mechanics said it was a small valve. They replaced it but the same thing continued to happen. My car was brand new when I purchased it in 2017.
This has happened 3 times while driving down the interstate at 70mph. While driving all of a sudden my dash starts flashing traction control off & then flashes service stabilitytrac & my engine loses power and starts jerking kind of like your are running out of gas. This lasts until you stop and turn off the car for about 5 min then restart it. But it keeps happening when I get back on the interstate.
Service bulletins that may apply
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is...
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required...
- This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Chevrolet Traverse jerking
Is jerking or lurching a common problem on the 2017 Chevrolet Traverse?
7 of 361 owner complaints about the 2017 Chevrolet Traverse (2%) mention jerking or lurching. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2017 Chevrolet Traverse?
There are 0 recalls and 53 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chevrolet Traverse
Airbag light 16Check engine light 10Stalling 8No deployment 6Shudder 6Grinding brakes 5Power steering loss 5Won't start 5
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