7/5/22 it has now been over a month since we started to have our car serviced at Ourisman Chevrolet of Bowie. On 7/3/22 while driving up a hill in our neighborhood the engine shut off, the brakes gave out, and the power steering stopped working. Had we been anywhere else my children, husband, and I could be dead from being in a serious car accident. This problem was confirmed by the dealer and reported to be caused by a "defective part" being installed. When I inquired about why there wasn't a recall for this part I was informed that it is a rare defect but they the service department receives a vehicle with identical problems every 3-4 months. We received no warning lamps, messages, or other signs that this was going to happen. During the week of Memorial Day we noticed the fuel gauge misreading and the air conditioning blowing warm. This problem was repeatedly reported. The air conditioning was repaired. The fuel gauge continues to misread.
2017 Chevrolet Traverse: loss of power steering
5 of the 361 complaints about the 2017 Chevrolet Traverse describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 0
Loss of power steering by model year
What owners say
The high pressure power steering lines in this vehicle are leaking due the proximity of the power steering lines to the coolant lines. Over time they rub against each other and eventually fail resulting in a loss of power steering fluid and a loss of power steering. GM has known about this since Technical Service Bulletin 13-02-32-001E was issued in December 2017, but has failed to notify the customer. This is a safety issue that GM needs to take care of.
Engine idle down coming off expressway power steering was hard to turn ran off the road. Drove car the rest of the way home steering was still hard to turn in either direction, check power steering fluid and found it to be ok
While driving my 2017 chevrolet traverse at interstate speeds, the vehicle, without warning, shut down. When I say shut down, I mean shut off completely. This was a complete loss of all power to the car. The engine shut off, the lights (internal and external) shut off, there was no power steering, the brakes where difficult to push down, etc. As I am now coasting down the interstate with no power to the car I put it in neutral and turned on my flashers. With no power steering and brakes that are stiff, I somehow was able to slowly force the car to the side of the interstate and get it to stop. I tried to restart the vehicle and it would not start. I put it in park and sat there for a few minutes before trying again. Once I tried, the vehicle started and I was able to drive home without further incident. The morning after this incident, I started up my traverse and noticed that the fuel gauge is showing empty, but the car had a half of a tank when I got home last night. There is something serious going on with this traverse and chevrolet vehicles in general. This is the 2nd different vehicle that I have owned that has shut down while driving down the road. The 1st car was a 2016 chevrolet impala.
As I was driving on a city street the steering became very hard and difficult.
Service bulletins that may apply
- Steering
- This service bulletin provides a procedure to flush and bleed power steering system to correct a power...
- This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be...
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- Steering
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Chevrolet Traverse power steering loss
Is loss of power steering a common problem on the 2017 Chevrolet Traverse?
5 of 361 owner complaints about the 2017 Chevrolet Traverse (1%) mention loss of power steering. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2017 Chevrolet Traverse?
There are 0 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chevrolet Traverse
Airbag light 16Check engine light 10Stalling 8Jerking 7No deployment 6Shudder 6Grinding brakes 5Won't start 5
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