2015 Chevrolet Traverse: loss of power steering

Filed Oct 22, 2021 · Steering · 115,000 miles · TN

The contact owns a 2015 Chevrolet Traverse. The contact stated while driving at 5 MPH and turning into a parking spot, the steering wheel inadvertently lost power steering assist functionality. There was no warning light illuminated. The contact stated she was able to forcefully steer the steering wheel with the assistance of her son and the vehicle was parked. The dealer was notified of the failure and advised the contact that they would be able to diagnose the vehicle in the next 3 weeks. The contact also stated that she noticed that the steering wheel would regain power steering functionality while the accelerator pedal was depressed and would lose power steering functionality after releasing the accelerator pedal. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 115,000.

Filed Jan 4, 2020 · Steering · 81,422 miles · MD

12/23/19 while driving my car it began making slight whine noises which increased during turning, tires seemed a bit loose with driving, then when parking it was as if no power steering at all- checked ps fluid tiny bit low, added small amount. 12/24/19 same problem still occurring only extremely more difficult to turn, 12/26/19 had car checked by mechanic our power steering pump has gone out at 81k miles and in all probability our rack and pinion, this is a known issue for traverses, there has been a special service coverage extension thru 100k mikes for traverses 2009-2011, though when I spoke to representative she said 2007 - 2011 years, and the parts that need replacing are the exact same part numbers thru 2015 traverses. The 'reason' I was given is because 'it is for vehicles produced in 'specific- undisclosable locations' which are in 'specific years and VIN numbers' and yet the part is the exact same part that is being utilized in the entire span of at least the years '2009-2015'. This is a huge safety concern as well since it causes problems with your steering as well as tire functionality. Why are the years past 2011 being dismissed? I was informed by both our local dealership and the online customer service for gm that our VIN is not included. This is not an isolated event. How can this special coverage be extended to cover additional years since all of the parts required to be replaced are exact ones utilized in each year? Thank you.

Filed Jan 11, 2019 · Fuel system, Steering · 90,000 miles · MN

Purchased a 2015 chevy traverse the power steering went out and it's leaking. This vehicle is only 3.5yrs old this should not be happening! It's extremely dangerous when you have two children in the vehicle!! The noise was grinding and whining, you could not turn the vehicle if you were reversing. And trying to drive forward and turning onto another road was very hard. This is not normal and this needs to be a recall!!

Filed Sep 14, 2018 · Steering · 52,000 miles · PA

My power steering stopped working while driving, I managed to get to the side of the road and shut the vehicle off. I turned back on and power steering was back. The following day I took it to the shop and they told me to take it to the dealer because the power steering pump was leaking and should be under warranty. Unfortunately the dealer told me it was not under warranty and I had to have it replaced. I paid for the repair and now just a few weeks later the same thing is happening. I have the vehicle scheduled to go into the shop again on monday.

Filed Aug 28, 2018 · Driver assistance, Electrical · 67,000 miles · AZ

I have had several instances that have involved service stabilitrek/service traction control lights coming on along with engine power reducing warning. I've lost power and had speed dramatically reduce putting me in dangerous situations. When this happens I am not able to accelerate and vehicle slows to a stop. First time this happened I was on a city street going about 40 MPH, second time I had just gotten off the freeway and was making a right turn. I lost steering in addition to the other problems mentioned. I have had it to the dealership 3 times for this issue and it will be going back tomorrow as my husband had this happen again tonight when exiting the freeway. The things the dealership has done have not resolved the issue. First time I took it they said a hose had come loose and engine mount needed to be repaired. The second time I took it they replaced a sensor. Third time I took it they could not find any codes indicating what the problem was and the car did not act up when they took it out for a drive. Car is also shifting forcefully when I am traveling on the freeway going around 65 MPH. It also does this when cruise control is on.