2020 Chevrolet Traverse: backup camera failure

Filed Jan 8, 2026 · Visibility · MD

The backup camera system on my 2020 Chevrolet Traverse fails repeatedly and intermittently. When shifting into reverse, the camera frequently displays a black screen, a crossed-out camera icon, or an error message indicating the camera is unavailable. I have brought the vehicle to a Chevrolet dealership multiple times for this issue. The dealer has replaced the rear/front camera twice and replaced a corroded cable, but the problem continues to occur. The repairs have not permanently resolved the issue. The failure happens unpredictably and makes it unsafe to reverse the vehicle, especially around pedestrians, children, or obstacles. This vehicle is equipped with a federally required backup camera, and its repeated failure presents a safety concern. The problem appears to be a recurring defect rather than normal wear, as many other Chevrolet Traverse owners have reported similar issues online. I am concerned this may indicate a broader defect affecting this model year.

Filed Jan 16, 2025 · NC

My backup camera only works about 3% of the time. If the temp are too cold or too hot then the screen goes black with a red triangle. Frequently, this occurs when I'm in the process of backing up and I lose all visibility. I almost struck a pedestrian this morning. I've already had the cable repaired at the dealership once but it immediately began not working about 2 weeks later. I had taken it back to the dealership but they were unable to repair because the representative could not reproduce the error when he attempted to back up. I have videos of what is occurring.

Filed Jun 10, 2024 · IL · crash

The backup camera in my Chevy Traverse stopped working a few months after purchasing the vehicle new. Whenever the car is put in reverse a black screen appears with an exclamation point inside of a triangle. This seems to be an extremely common issue with 2020 Chevy Traverses as there is numerous postings on online message boards about the same issue of the backup camera dying shortly after purchase with no resolution. Today while backing up I struck another vehicle that was also backing up that I would have been able to see if the backup camera was working. It also appeared the audible object warning did not activate. Luckily there was only minimal damage to the vehicles. It is extremely difficult to backup the vehicle without the backup camera due to the length of the vehicle as well as blind spots in the rear windows. This issue seems to be ongoing with this model and is costing consumers significant amounts of money and time in shop because Chevy does not seem to be able to resolve the issue with their Traverse backup cameras.

Filed Apr 29, 2024 · IA

Rear view camera does not work most of the time. This in turn shuts down Surround Vision system. Cannot see behind the vehicle when this occurs. Has been an issue since new, fix was attempted by dealer several times but has never been resolved.

Filed Jul 6, 2023 · NC

Since Oct 2022, my backup camera has been intermittently working (it doesn’t work most of the time). I have taken it to the dealership and they replaced the coaxial cable in February 2023 but the problem keeps persisting. I have taken it to the dealership a total of 4 separate incidents and the problem has been reproduced and confirmed by the service tech each time. This last time, I was informed there was three codes showing up so they were not sure what the problem was. I was told that even though the service representative saw that the camera wasn’t working when the technician came it was working so they couldn’t do anything. I was told to bring the vehicle back when it did it again. It has constantly not been working properly since I brought it home. When the camera doesn’t work a a red triangle and a circle with a line through it displays on the screen. I feel as this is putting my safety as well as others safety at risk every time it doesn’t function properly. The inability to use my back up camera reduces my ability to see behind the vehicle. This increases the risk of a crash, injury or property damage when the vehicle is backing up. I have not been involved in any incidents but there have been a few near misses.

Filed Nov 26, 2022 · Electrical, Engine · MD

I was driving down the street and my car started to randomly jerk. When I pushed the gas the car got slower. Once in a safe place I pulled over and sat there for a few minutes. When I accelerated again the car had a sound like the car was speeding up, but there was no speed. It drifted. So I crossed the traffic light and pulled over again. I turned the car off. I waited for about 5 minutes, turned the car on and that's when the engine light came on. I had to drive slower to make it home. Once I made it home I put the car in Reverse and noticed that my back up camera was not working as well. I am so frustrated.

Filed Aug 15, 2022 · Driver assistance · PA

Display screen for camera is black with indicator of camera malfunction. In for repair at dealer 3 times 1) first diagnosis was the video control module, that was replace and worked for a few months 2) second time black screen, diagnosis was rear camera, that was replaced, worked a few months. 3) black screen again, currently in for repair again

Filed Aug 18, 2020 · Electrical · 3,500 miles · MN

Rear camera stopped working aide senors stopped working. After several months of trying to fix this they finally might have this on the recall list for some cable kit, which they did not totally put on mine becuase due to covid they are backed up on manufacturing, I do not rely on back up camera but it is nice to double check.have had it in 4 different time to be fixed also raide continue to have problems. Been replaced 3 times.