2023 Chevrolet Traverse: backup camera failure

5 of the 95 complaints about the 2023 Chevrolet Traverse describe backup camera failure.

owner complaints: 5
of this car's complaints: 5%
recalls: 0

Is there a fix? 89 service bulletins cover this area of the car. See below

Backup camera failure by model year

2025
1
2023
5
2021
1
2020
8
2019
1
2018
2
2017
2
2015
3
2014
3
2013
1
2011
2
2010
1
2009
2

What owners say

Filed Jun 15, 2026 · Brakes, Driver assistance · ME

To make a very long story short, I was having major software issues with my vehicle. I had the car "blackout" lights screens and everything turn off then when it powered on i would have service lights on for my brakes. I also had my reverse camera go out a few times and my lane assistant light on dash say its not working. All to find out i had a faulty rear control module. Upon replacement i learned this EXACT rear control module is the same one used in other GM vehicles noted in several recalls but the part itself has never been directly recalled. So now I have the same exact part in my vehicle again which is bound to fail again at some point. My vehicle is only 3 years old and has done this with children in the car. I let GM know numerous times and they said since the part is replaced its fine. But I know this exact part is not safe. If you look up the model number on the rear control module you will see how many times it is noted in service bulletins and is main contributor to these issues. Please recall the 2023 chevy traverse. I dont want this part just "updated" it needs redesigned.

Filed Apr 7, 2026 · Electrical · NE

Driving down the interstate the main screen went out completely, GPS, radio, controls to temperature for the back. Back up camera works and it shows a Chevy sign. GM dealer states the radio/Onstar module is out completely. This ironically happened immediately after warranty expired.

Filed Sep 12, 2025 · Electrical · WI

The infotainment center went black. No sound in vehicle, no back up camera, no radio

Filed Aug 21, 2025 · Electrical · KY

Radio screen went black and back up camera not working. no chimes or turn signal not making sound

Filed Nov 22, 2023 · Electrical, Lights · FL

After purchasing our vehicle we noticed back up camera view was switch to a globe view and noise in vehicle when driving over 40 mph that sound like electric wires shorting. Took to dealership they said they did updates to information center. After a few days it continued to do the same issues. Called dealership back and they took another look at it and said they once again pushed out a large update. Well vehicle continued to have same issues with addition of now rear view camera is going while in drive. Stereo screen gets all glitched up. Took it back and they kept it for a week and claimed they replaced stereo next day after picking it up it continues to have same issues and now my apple CarPlay doesn’t work. They claim I need WiFi to have it connected. Which is a lie it was working before they replaced stereo. I have contacted GM regarding all this. There is an open case. We have only had our traverse for 3 months. I have videos as well that my children have taken while reverse camera is going while I’m driving in drive.