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2017 Chevrolet Trax: ball joint or control arm failure

8 of the 114 complaints about the 2017 Chevrolet Trax describe ball joint or control arm failure.

owner complaints
8
of this car's complaints
7%
typical mileage
16,200
recalls
2
Is there a fix? There are 2 recalls and 13 service bulletins for this area of the car. See below

Ball joint or control arm failure by model year

What owners say

Filed Feb 23, 2025 · Steering, Suspension · FL

It’s either my ball joints or the suspension or the arms. But they have a recall of the same exact issues I’m having but my car isnt part of the recalled list. But I am having the same issues and I’m at 109k miles. And i wasn’t in an accident. It actually started happening after I had my car in the shop to replace my turbo. Since ive gotten it back it sounds and drives horribly and from what I’m hearing its my ball joints or suspension or arms to that.

Filed Oct 2, 2020 · Brakes · 15 miles · FL

I purchased a new 2017 trax on july 15, 2017. Since I got the car I heard a squeak from the rear brakes. I took it back to the dealer and they told me that it is a new car and the squeal will go away. It did not go away. I have taken the car to the dealer 5 times and they keep telling me the rear brakes are ok. I want the dealer to inspect the rear breaks and fix it. Also I want the left- and right-front lower-control arms, inspect and replacing them as necessary to prevent a fatal accident. My car only has 29, 600 miles. Since I bought it, I have taken the car to the dealer with the same problem. All records for my car are in the dealer.

Filed Jul 23, 2020 · Steering · 42,000 miles · NJ

Had a recall for lower control arms arms rlaced twice brought it back a 3rd time chevy is now saying I have rest in the steering gear assembly and I have to pay to have item fix. This car is guarge kept?

Filed Dec 4, 2019 · Brakes, Driver assistance · 16,200 miles · VA

I've received two notices from gm, once that has an actual recall. Both notices were received after my 2017 trax had been taken to the dealership for check-ups/repairs because of presenting symptoms of both issues of the notices/recall. The first being an evaporaive emissions purge valve that may not fully close, causing the engine to run cold, hesitate or stall at idle speeds. I experienced idling and jerking when my car was in lower gears, jerking so badly, with running in high rpms. I did not know if I would make it home and had to drive with my hazards on. This was experienced on sept. 2, 2019 (labor day) and I had my car towed from my parking garage to the dealership on sept. 4th, 2019. They could not replicate the problem or address it and were not aware of the notice gm had sent out. They did find a tear in some arm on the vehicle, caused by a defective ball bearing which was replaced but unrelated to why it was there. Late october, I experienced other issues with clicking on my breaking system, with my stabilitrack and check engine lights turning on, but then off when I went in reverse. At this time, I knew about the recall (# a192261870) and brought my car back in on nov. 1, 2019. Again they couldn't "replicate" the issue, but inspected the car with regards to the recall and returned it with no immediate resolution. They ordered a speed-control part and all the recall parts. It's now december 4 and they still do not have the replacement control arms & the bolts that go with them (page chevrolet service dept; alexandria, va 22312; 703‑349‑4011. My vehicle continues to have braking/idling/spudering issues on occasion, it is not constant. I have had to call regularly to get updates, and have attempted to call chevrolet's customer assistance center to open an inquiry but am getting the run around of rover a month. I do not consider this timely.

Filed Sep 24, 2019 · Brakes, Engine · 2 miles · GA

My name is [xxx] , I have 2017 chevy traxx I bought this car new with only 6 miles: I'm having some many problem w this chevy traxx: brakes, cooling system, steering,both front lower-control arms and more : I took the car to john miles where I got the car from and had this tested it over 19 codes report: it nor safe for me to drive it myself and 1 small child in the car and I live in the atlanta ga; and driving the go up 45 miles per hour the car just vibrating and shaking have to stop the car 2017 chevy traxx: I want a better car that is safe for me to drive: I'm trying make payment and trying to pay to fix the car just over $450.00 of work and it has major safely problems: I need to what can be done right now for the me and my grand baby safely my contact information email [xxx] : address is [xxx] cell # [xxx] ps my daughter [xxx] has a 2016 chevy traxx with the same major problems and her car is in shop now and they can figure out what wrong w her 2016 chevy traxx sttd over 3000.00 of work done to be done [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 23, 2019 · Engine, Suspension · 70,999 miles · GA

Tl* the contact owns a 2017 chevrolet trax. While driving more than 45 MPH, the front end of the vehicle vibrated violently. The vehicle was taken to john miles chevrolet buick gmc (950 dogwood dr se, conyers, ga 30012, (678) 561-3754) where it was diagnosed that the engine was overheating and the engine coolant valve extension, oxygen sensor, and passenger side lower control arm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,999.

Filed Sep 23, 2019 · PA

Do to, lower control arm weld being defective, noticed that uneven wear of both friend tires noticed. The control arm was replaced on 9/19/2019. Who is responsible for the wear of the tires. Need new tires. I mentioned the wear to the adviser and I was told to contact the company.

Filed Aug 29, 2019 · Suspension · TX

A 2017-2019 chevrolet trax recall was issued that will repair problems with joints in the front lower control arms that may have been improperly welded, causing the control arms to separate from the suvs. I have been told not to drive the vehicle due to safety concerns. The recall was issued in april so I have now been without a vehicle for over four months. Neither a chevrolet dealer nor the chevrolet headquarters will do anything to provide a rental car until they can determine when they can repair the vehicle. What are my options?

Service bulletins that may apply

Related recalls

Suspension: front: control arm: lower ball jointReported September 12, 2019 · 93,722 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Risk
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Remedy
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A192261870.

Recall number 19V652000 · Recall details

Suspension: front: control arm: lower ball jointReported April 18, 2019 · 112,958 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Risk
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Remedy
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019. Owners may contact GM customer service at 1‑800‑222‑1020. GM's number for this recall is A182202370.

Recall number 19V312000 · Recall details

Questions about the 2017 Chevrolet Trax ball joint

Is ball joint or control arm failure a common problem on the 2017 Chevrolet Trax?

8 of 114 owner complaints about the 2017 Chevrolet Trax (7%) mention ball joint or control arm failure. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2017 Chevrolet Trax?

There are 2 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Chevrolet Trax

Check engine light 28Fire or smoke 8Stalling 8Jerking 6Loss of power 6No deployment 5

All model years of the Chevrolet Trax

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