2018 Chevrolet Trax: ball joint or control arm failure

Filed Jun 18, 2026 · Suspension · PA

There are known issues with the control arms on these vehicles and I have had a clunk any time I hit the slightest bump or crack and it is especially bad when my wheels are turned. There is no recall linked to my vin but this is the exact issue that has been recalled on other vins. This makes driving the car with my children very unsafe.

Filed Jun 3, 2026 · Engine, Suspension · NY

Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and have been recalled, however my VIN has not been recalled and I want to report this. improperly welded joints can fatigue and break, causing the lower control arm to partially separate from the vehicle. This can lead to a sudden loss of steering control and increase the risk of a crash. I have not gotten in an accident, but was at risk of this happening. My car is being worked on and it will cost me $800 for these repairs for the issues related to the 2018 Chevy traxs. I would like this VIN to be recalled and receive a refund for the work done to my vehicle.

Filed May 25, 2026 · Steering, Suspension · WV

My lower control arm weld has cracked. It was checked shortly after purchase and passed inspection at the Chevy garage in Elkins, WV. Now the weld is cracked on both driver and passenger sides and it making a clunking sound. I do not feel safe to drive this vehicle. This problem should of been fixed when the recall came out, they should of replaced with new parts. My husband Inspected the problem and found the cracks. I took photos to document it. We found the problem on [XXX] but has been clunking for over a month INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 12, 2024 · Suspension · PA

I was driving between 35 and 45 mph and ran over a manhole cover. The rear of my vehicle began to fishtail. I pulled into a gas station and upon attempting to leave my vehicle failed to drive forward. The car was still on but would not move forward. I had it towed by flatbed to the local chevy dealership where it was determined that the rear suspension swing bar has separated at the weld. If I were traveling at a higher rate of speed on the highway this could have been deadly. The current recall for this problem only mentions the front control arm but for the same issue. My car has been inspected by my insurance and the incident does not match the damage and I'm fighting to not have my vehicle considered totalled. There were no other warning signs or issues prior to this.

Filed Apr 18, 2023 · Suspension · FL

Maher Chevrolet of St. Petersburg FL is refusing to fix a recalled item. They fixed the left control arm under warrantee in 2019. I brought it back the next day still hearing a noise and they said only the right side was bad and I was hearing a seat noise. I took their word for it although the noise never went away. Now 3 1/2 years and 10k miles later Tire Kingdom noticed that the left control arm was coming apart and was a safety problem. Maher said since they did one side the other side is no longer covered under warrantee and the would have to charge to fix it and wanted $150 just for a tech to look at it and tell me if that was the problem. Tire Kingdom couldn't help seeing the problem doing an oil change and gave me the info about the recall to contact Chevrolet about. My car has been sitting in my driveway for 2 weeks now waiting to see if a new or special recall can be issued. Mileage now is just under 20k. Next step will be the local news channel.

Filed Mar 28, 2023 · Suspension · 10,153 miles · FL

The contact owns a 2018 Chevrolet Trax. The contact stated that while the vehicle was receiving an oil change, the contact was informed that the suspension was fracturing and detaching and needed to be replaced. The contact was also informed that the rear seat pivot lock failed, and the passenger’s side control arm needed to be replaced. The vehicle had not been repaired. The contact stated that there was a knocking sound while turning. The contact stated that there was grinding sound coming from the vehicle while accelerating. The manufacturer was made aware of the failure and that the driver’s side control arm was repaired under the federal safety agency Campaign Number: 19V652000 (Suspension) after an inspection. The approximate failure mileage is 10,153. The contact stated that the left side had been replaced a while back under the recall. They were unaware that both sides were supposed to get fixed. The right side now needs to be replaced but the dealership will not perform the repair because the recall is now closed. The contact stated that the dealer finally agreed to inspect the vehicle and now the noise no longer exists due to a loose bolt.

Filed Jan 3, 2021 · Engine, Suspension · 36,000 miles · CA

August 2020 at about 20k miles took vehicle in for oil change at dealer. Added recommended tire rotation. Everything is fine. I inquire about the recal on the lower control arms and parts will be ordered and should be called. No call! May 2020 - take car back to dealership for code regarding the turbo charger (which needed to be replaced because wastegate was sticking) they also were finally able to install lower control arm parts that they never called me about. This is about 30k miles. Dec 31, 2020 at about 36k miles I take in for oil change and tire rotation. I am now being told my left front wheel stud is cross threaded and I have uneven wear and require an aligment. I'm assuming they did not align my car while installing that part from the recall and their tech cross threaded the stud on my wheel. I will be going back tomorrow because this was not a problem until they installed the new control arm which would require them to take the tire off. I'm very frustrated because they were already trying to put the blame back on me, however, they are the only people that have moved the tires. I truly hope guaranty chevrolet in santa ana, ca do right by me and take care of something that could have only been done about 6k miles ago at there service shop.

Filed Jan 15, 2020 · Suspension, Wheels · 40,000 miles · FL

We purchased our 2018 chevy trax january 2018. In approx. July we were notified of the factory recall for the lower control arms. Up until this point we have been bringing our trax in for oil changes and tire rotations to dale earnhardt jr chevrolet. The day I dropped off my trax for the recall inspection I was told that both my front tires were in extreme hazardous condition and they needed to be replaced. I declined purchasing new tires at that point because I wanted a second opinion. Reason being how could they become "extremely hazardous" in such a short period of time. As it be upon inspection both of my lower control arms were found to be faulty. My vehicle was kept for approx. 6 weeks for repair. During that time I spoke with several different tire dealerships regarding the impact the control arms would have on the wear of my tires and every single one of them concurred that it would absolutely have a impact on the wear of my tires. At that point I had just alittle over 40,000. Per the tire experts new tires are expected to last at least 50,000 miles. I talked to the dealership and they would not cover the cost but offered me a discounted rate. I then opened a case with gm and was told gm would not cover the cost of the tires either. I am trying to find out who is responsible for making this decision. If the recall clearly states a faulty control arm 'could' cause your tires to toe out and create issues with your tire tread which mine did why is gm not covering the cost of the tires. Would I have had to have a crash to have them replaced?

Filed Nov 15, 2019 · Electrical, Suspension · 22,548 miles · IN

The dash and radio has gone out since purchasing the car 9/2018. I called dealer they said they awaiting the update from gmc. Yet today this have I received a update on the computer in the dash. It's been 14 months. They radio just shuts off and won't come back on. I have taken it to service department by the time I drove there the radio came back on. I had the car serviced and the alignment was out. No one told me. I had to look at the service paperwork myself to find that there was a recall on the control arm weld. I had the recall fixed in 6/2019. On 11/4/2019 I went to get in my car and driving and the brakes felt like they went out. Then the ABS light came on and said I needed it services. They dealer still have my car and is stating it's a wheel sensor and not covered under warranty. A light over the license plate broke and I had to have that replaced. Once again they keep blaming customer or gmc for the parts or defects. Yet make customers pay. They say they are at the mercy of the parts department. Also that I wanted service but didn't want to pay for it. So now they are trying to charge me $200 stating it was hit from debris which my car hadn't left my drive way in a month. I think the wheel sensor may have gotten broken when they repairs the control arm weld in june. But are trying to blame customer for it. So it's not covered under warranty.*dt

Filed Sep 9, 2019 · MI

Lower control arm recall. Was initially told that parts would be available in 2-3 weeks. I am now at 5 weeks and no one can advise availability of parts. No loaner has been offered by the dealership. And this vehicle is driven by an 18-year-old so I'm not certain if they would allow her to drive one anyway.

Filed Aug 28, 2019 · Suspension · TX

2018 chevrolet trax. Consumer writes in regards to lower control arm safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was informed the parts necessary to complete a recall repair were on back order.

Filed Aug 8, 2019 · Suspension · 10,000 miles · FL

I got notified of a recall affecting the lower control arm of the car in april. On june 1st I had an appointment at don mealey chevrolet (clermont, fl) to have it inspected and they found that both lower arm controls of the car were affected. They claimed to not have the parts and they would be ordered. I called to follow up multiple times and was told they still didn't have them. On august 7th I went in for an oil change and I was told the recall is now 'dangerous' and they have had people in loaners for up to 6 weeks now. They said they would check to see if they had the parts that day. The man said they did and that they would repair it that day. He then came back and said they can't find the parts so they have to give me a loaner. No one ever called to say that my car's recall was dangerous and I should not be driving it despite them already doing the inspection back in june. I now have a loaner and no idea when they will repair the 'dangerous' car I was driving for months.