High voltage charging system.. changed out the coolant sensor and the bypass coolant value and still getting high charging error.. machanics can’t figure out the issue and now we can use it as an electric car.. light returns after sitting for an hour and a half in the off position.. something is clearly wrong with the design of the electric side of the car
2013 Chevrolet Volt electrical complaints
Page 2 of 3: complaints 11 to 40 of 63, newest first, as owners wrote them.
I arrived at the charging station and plugged the charging handle into the charge port. At this time an audible shorting sound was heard coming from inside the handle followed by a burst of flames and white smoke. This flame immediately went out and the smoke subsided slightly before building back up and darkening. By the time that the fire department arrived, the car's engine had caught fire resulting in a total loss. Additionally, the charging handle of the station had melted, alongside the side mirror of a neighboring vehicle. It appears that there was a failure to detect the initial fault or at least a lack of protections for shorts. The parts are no longer available upon inspection, unless you have contact with the EVSE manufacturer, ChargePoint. My safety was put directly at risk. The charging handle shorted in my hand. In the unlucky case that the short made contact with me, I likely would've died on the spot or been at risk of burns from the subsequent fire. Additionally, should I have been in the car, I noticed when trying to get pictures of the inside, that the doors had remained locked. The problem cannot be reproduced because the car is burnt. The car has been inspected by insurance representatives alongside the look over by firefighters and police officers on site during the fire. There were no issues inside the vehicle hinting to any problem. I had used the charging station next to this one consistently each day going into work with no problems. When I arrived, the car which is usually parked at this problem charger was in the spot I usually used, which caused me to use this problem charger. While the exact cause is somewhat unknown, the initial perception by fire fighters, police, and myself were that the fire was due to the EVSE handle shorting out. The evidence for this is the location of the fire damage external to the vehicle and the melted handle. Chargepoint disagrees but does not state an alternative possible cause.
The contact owns a 2013 Chevrolet Volt. The contact stated that the electric battery would not charge and the vehicle was towed to the local dealer who diagnosed that the 12v battery was faulty and needed to be replaced. The 12v battery was replaced and the failure was remedied. The contact stated that later while driving the central battery pack located under the center console had overheated causing a loud noise within the cabin of the vehicle. The contact had sustained a burn to the right shoulder which did not require medical treatment. After parking in the garage and shutting the vehicle off the vehicle rolled backward making contact to the with the garage door. No damage to the garage door was reported. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number 18V397000(HYBRID PROPULSION SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was unknown.
The High Voltage charging system error message has chronically been triggered despite numerous mechanic visits, sensor and coolant replacement. I am now told this is a software issue and hope to have it resolved. This issue has cost hundreds of dollars in inspection and troubleshooting and hundreds of gas miles that should have been EV driven. The error prevents EV charges and I must rely on the gas back up.
The car’s hybrid battery shut down the car in the middle of the road. I was unable to turn it back on safely.
When placing the vehicle in park, an error message "shift to park" lights up even as the car is turned off. This has been an issue with early models of the Chevy Volt. I have owned 4 of them. Every single one of them had this same problem. My current two Volt I just obtained both have this error message. The car thinks it's not in park when it is.
When placing the vehicle in park, an error message "shift to park" lights up even as the car is turned off. This has been an issue with early models of the Chevy Volt. I have owned 4 of them. Every single one of them had this same problem. My current two Volt I just obtained both have this error message. The car thinks it's not in park when it is.
The car keeps getting a false error code that does not allow the charging of the electric battery, this has also prevented me from completing a smog check. Was brought to the dealers attention that the error is being caused by an issue with the software and was told it was the sensor in the coolant reservoir. Was forced to change that part and still have the same issue as it was not the part the dealer indicated. This seems to be a too common problem with the Chevy VOLT as many other owners have reported the same issue.
The contact owns a 2013 Chevrolet Volt. The contact stated while driving 30 MPH, the service high charging system and the propulsion power reduced warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the charging port system and unknown fluid battery to be replaced. The vehicle was not repaired. The contact stated that his son replaced the charging port. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.
The contact owns a 2013 Chevrolet Volt. The contact stated while driving at 65 MPH, a warning message appear a propulsion power reduction and the vehicle began to lose power and reduce in speed while the contact was driving. The contact was able to pulled the vehicle over to the side of the road waited a few minutes and restart the vehicle and continue to drive to their residence. The contact took the vehicle to a local dealer who diagnosed the failure as the propulsion battery would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was appromaxtley 78,000.
The contact owns a 2013 Chevrolet Volt. The contact stated while driving at 65 MPH, a warning message appear a propulsion power reduction and the vehicle began to lose power and reduce in speed while the contact was driving. The contact was able to pulled the vehicle over to the side of the road waited a few minutes and restart the vehicle and continue to drive to their residence. The contact took the vehicle to a local dealer who diagnosed the failure as the propulsion battery would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was appromaxtley 78,000.
The contact owns a 2013 Chevrolet Volt. The contact stated while driving 65 MPH, the propulsion power reduction message was displayed, and the vehicle began to lose power and the speed was reduced while driving. The contact was able to pull the vehicle over to the side of the road, waited a few minutes, and then restarted the vehicle and continued to his residence. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the propulsion battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
The contact owns a 2013 Chevrolet Volt. The contact stated that the vehicle would not charge. The contact stated that the "service high voltage charging system" warning message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
has had the blank screen display the vehicle is unsafe to drive. One can run out of electrical power and or gas and not know, stop on the highway and be in harms way. no turn signals, no speed indication at all, nothing. this is recall worthy! and needs to be addressed by chevy.
Vehicle has stoped in the middle of the street on several occasions. During this time the vehicle will post an error on the dash screen. This issue happens when the vehicle transitions from electric fuel to gasoline, when the electric fuel is depleted. Chevy refuses to repair or warranty the vehicle, also the dealer refuses to complete the necessary recalls on the vehicle. The vehicle does not return to normal until you turn the vehicle on and off multiple times.
The volt is displaying manufacturer control error code p1 e00$07e8 and is not charging. On the dash, the message displays as "service high voltage charging system". This is a software error that chevrolet needs to correct on the 2013 chevrolet volts at no cost to owners.
Please see attached document for full description of the un-commanded self acceleration issues in my 2013 chevy volt including my contact information. Thank you!
Tl* the contact owns a 2013 chevrolet volt. The contact stated while driving approximately 15 MPH, the infotainment screen stopped functioning. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer or independent mechanic for diagnosis or repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 104,000.
The passenger airbag seatbelt sensor faulty and gives notice on display. Intermittently stops turning on passenger airbag when someone is sitting in it. I has been doing this for about 3 years and does it everytime while driving. I have seen hundreds of posts online with the same issue. This is the second time I have filed this same complaint with no response.
There is a design flaw in the body of the vehicle that causes water to leak in and pool in the front passenger floorboard. There are lots of electrical components near where this water pools that could cause a safety issue.
The service airbag message appears randomly when in motion. The chevy dealer states that the problem is the passenger presence system. The estimated cost to repair is $1,300.
Back in june 2020 took my 2013 chevy volt to ferman chevrolet for service high voltage system fault, drive battery not fully charging, reduced propulsion fault and burnt odor from under hood. The dealer fix was preform gm service bulleting. Next week still not fully charging. Was told to drive car so the battery can learn my driving habits. Still not charging. On 16 oct same problem and would not drive. Now the battery 8 year warranty has ran out. New fix is $5300 battery rebuild and I say they never fixed the original problem. Car has 85 thousand miles and will not drive.
Tl* the contact owns a 2013 chevrolet volt. The contact stated that while driving at 45 MPH, the vehicle headlight became inoperable. There were no warning lights illuminated. The contact was able to drive with the hazzard lights flashing to her residence. Roadside assistance was contacted and the vehicle was towed to elco chevrolet located at 15110 manchester rd, ballwin, mo 63011 (636) 232-0007 where the technician diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
My car had the exact issues that are documented in the federal safety agency campaign number 18v397000 while driving on the freeway, I got a low propulsion warning when the lithium battery was depleted and switched to engine. Engine was revving very high and almost no acceleration was available. I made it home and car wouldn't restart. 12v battery was dead so I replaced it but still could not start the car.
I was driving my 2013 chevrolet volt and I received a loss of propulsion message on my dashboard and immediately followed by a check engine light. My car shut down and slowed down on the freeway as I was driving. It was very dangerous because it was also dark. I was able to glide to exit the freeway. My car came to a complete stop in the exit lane of the freeway. I pressed the power button to turn off the car and then I waited about 30 seconds and I turned the power button back on and the car came on as only power mode. I was able to move the car very slowly somewhere more safe. I called tow truck and I towed it to dealership. The volt was still able to move slowly up the tow truck and when I arrived at the dealership, it was still able to move slowly to the entrance of the service station. Check engine light was on, but loss of propulsion light was gone. Service advisors told me they would fix my car as it was covered under the recall even though my car was salvaged. The estimate was $145. Later on they called me that my car had 8 check engine lights on and that I needed a transmission because their was a whining sound and also loss of propulsion still on. I went to go look at my car a couple days later after I filled a complaint with gm headquarters because this should be covered under the recall. When I went to go check out my vehicle, it was in a worse condition then when I dropped it off. My car would not even turn on. When I pushed the power button, it would say engine not available and it would also say loss of propulsion and check engine light still on. I was not able to move my car and the battery still had 8 miles left. It was weird as to why my car is getting worse while being in the dealer. Dealer told me they are done with the update and in order to diagnose the vehicle, I have to pay $430 and more than likely thousands of dollar to fix it.
2013 chevy volt stopped accelerating and received a low propulsion while driving on a state route in ohio. Our son was driving the vehicle and could have been killed if this was on a highway. The volt would not move and he had to try to glide off the road since it had no power. He pushed the car off the road so it would not be hit. If this situation would have occurred while driving on the highway, our son could have been killed. This problem has occurred to other volt owners if you look this issue up on the internet. Why hasn't gm fixed this issue so people are safe when driving this vehicle? We brought our volt into the service department, this car is now going on 3 weeks and we still do not have our car back. They first said it was a short in the electrical module, and replaced parts. Now they are stating that it did not work and it is the transmission. I am not sure they know what is really wrong with this volt. They are now asking us to pay $3661 to have this transmission replace and gm will pay 2000 or it would be 5661. This car is not even worth that much at this point has 83000 miles on it and the transmission should have never went out. Gm tried to say it was the short, now they are saying it was not a short. I do not care what it is I just want a safe car for my son to drive. It seems like they are back pedaling to try to not pay for something that they (gm) should pay for. Especially since this issue is not a new issue for the chevy volt. Gm needs to stand by their products and fix this vehicle.
My 2013 volt has started giving me only a maximum of 35 miles charge, but really only giving me 27-32 even through I drive in low (which always gave me more miles than the car thought I'd get). Maybe this is connected to the new problem? Yesterday when I turned on the car (driving in gas because I had run out of electric) it gave gave me a "propulsion power reduced" error message. I tried turning it off and on several times, but the error stayed. I had to drive from downtown la in a car that could barely move. About 8 miles in, the error disappeared and the car ran normally. The dealership tells me they couldn't find any error messages (?!), but maybe, maybe that problem and the charging problem could be corrected by a $300 software update. Maybe. Meantime, I found that some 2013 volts were recalled for exactly this error problem, but apparently not mine. The dealership doesn't seem to be interested in finding out what's wrong, and gm says to go to the dealership (gm, in fact, hung up on my today). So let me get this straight, gm, you know you built cars with software problems, but we need to pay to correct them? And you're not even sure it will correct it??????
Tl* the contact owns a 2013 chevrolet volt. While driving approximately 70 MPH, the vehicle stopped without warning. The manufacturer was made aware of the failure and the vehicle was towed to sullivan-parkhill automotive (217‑903‑2817, located at 440 w anthony dr, champaign, il 61822) where it was diagnosed that the t6 power module went out. The vehicle was not repaired. The contact was expecting a call back from the manufacturer. The failure mileage was approximately 118,000.
The car reduces speed without advance warning on hwy and decreases to 30-40 MPH in a 65-70 MPH zone. The air conditioning stopped working, some safety electrical components malfunction mid drive and resume working
Gas generator failed to start when battery was depleted while on city street slowing to a stop at an intersection. Warning message about reduced propulsion and yellow engine indicator illuminated. Came to a complete stop and turned vehicle off. Tried turning back on, received waiting to initialize message, but power to engine was never restored. Towed car to dealership.
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