Rear view camera display experiences intermittent failures. The display only occasionally works when the car is placed in reverse. This has led to nearly impacting one or more pedestrians when the car is driven in reverse.
Chevrolet Volt backup camera problems
14 of the 1,876 owner complaints about the Chevrolet Volt describe backup camera failure, most of them for the 2017 model year.
- owner complaints
- 14
- worst model year
- 2017
- typical mileage
- 45,000
By model year
- 20174
- 20162
- 20153
- 20141
- 20131
- 20123
Often reported together
What owners say
The hmi (human machine interface) module, a primary component of the vehicle's in-cabin computer system, can fail in a 2017 chevrolet volt while the car is at rest or in motion resulting in the inability to access or use the vehicle's installed back-up camera. The 2017 chevrolet volt has very poor rear visibility without a back-up camera. If the driver is unable to see clearly behind the vehicle, an accident is more likely to occur.
The software controlling the rear camera, navigation and main battery failed. The systems became unusable (the screen became blacked out so the rear camera etc could not be used). Once the update was performed it works fine. Chevy charged us for the cost of this even though we feel this is a safety issue and should be a recalled item. After researching the problem found this is a known issue
The volt center display has gone blank, probably a bad screen. The display serves multiple purpose: infotainment, navigation, charging control (being an electric vehicle), and most importantly the back up camera display. The rear hatchback visibility is very poorly designed, with great dependent & reliance on driver to use the back camera. Without the display, backing driver can not see a small child nor any object.
On 8/30/19, I started the vehicle to find the center console in the vehicle is completely blank and the computer controlling the screen is failing to boot. As a result, the operator cannot control the amperage at which the vehicle charges resulting in a reduced charge/range. Additionally, the voice command, stereo, climate control and reverse camera are inoperative. Further, all vehicle controls associated with when to charge (charge delay), security features such as audible horn when locking, which doors to unlock when unlocking vehicle, navigation and fuel efficiency information are inaccessible. Researching similar issues, has resulted in identifying numerous complaints and issues with this center console. The vehicle has a 5 year powertrain warranty; however, chevrolet does not associate this known issue with the powertrain, instead associating the component part with the infotainment system which is covered under a lesser 3year/36k mile warranty.
My '15 volt (99k miles) center information display stopped working 3 days ago. In the first 2 days, occasionally it was on. Once on it stayed on, then next restart might not work again. I checked fuse box on the left side of the drive panel. F4 (10a) is supposed for center information display, and continuity was good. I did try pulling it out and putting back in a few times hoping if it was contact issues with the lead I might see difference, but display was still not on. Because the display was not on, the AC does not work, neither do the backup camera, sensors and navigation systems. The vehicle is unsafe to drive. When I googled the same problem, there are many volt owners eporting the same problem with the center information display not working for both gen 1 and gen 2 chevy volt. It was a problem that chevy has not fixed in a long time. Volt owners should get together to file a class action about this.
Tl* the contact owns a 2016 chevrolet volt. The contact stated that the back-up camera was malfunctioning and the front console would not work if other services were being used. The contact had to turn off and restart the vehicle to get the console to work again. The vehicle was taken to reliable chevrolet (800 n central expy, richardson, tx 75080, (972) 201-9240) where they re-flashed the module and changed the camera; however, the failure recurred and the vehicle would shut off when parked. The vehicle was a hybrid and the battery was depleted. The contact was concerned about the carbon monoxide level in her garage. The vehicle was getting more and more difficult to shut off and the contact had to wait several minutes to make sure it finally shut off. The vehicle was taken back to the dealer where they stated that they would contact the manufacturer and call back. The failure mileage was 5,000. *tt *jb *tt the consumer stated unresponsive display goes blank when starting the vehicle. The consumer further states when a vehicle is turned off having errors not recognizing the vehicle is in park.
Takata recall chevy volt's defective hm1 module and failed needs to be replaced after 2 years on 2017 volt not covered by owners warranty 3 yrs or 36 k miles. Vehicle warranty expired with 42 k miles. Replacement coat is $600+ and installation cost $660. Total $1,260. Safety issues as this is the main module to control all other modules as back up camera, GPS, electrical settings and electrical charging settings as rate can not be viewed as info screen is totally blank. In addition all other functions to other items displayed are blank on screen. Replacement module is back ordered.
I returned home from vacation. My car had been sitting in the garage. When I started it up and put in reverse the backup camera was black, the back up lights failed to come on. I checked online and several other people had experienced the same thing that was caused by a short in the driver's side visor that is on the same fuse as the back up camera and lights. I took if to the dealer, when they replaced the fuse, it blew immediately. They ran diagnostics then replaced the visor. The diagnostics cost over $350, the new visor $80. The car had 38000 miles on it. This is a known defect in this vehicle and because of the design of the car, the back up camera is critical to driving safely. This should be a recall item.
I have had various electrical issues-november of 2012. First back up camera went blank, july 2014 check engine light high voltage; november 14 electrical issue; june 2015 unintentional running light on; july 2015 same issue; august 2015 check engine/aribag light on dealer checked and reset codes . August 2016 check airbag light on. Went in several times steve moore ordered part that would be $1,200 to fix. Light went off. When check airbag came back on took the car to a different dealer. City chevrolet said I needed a new 12 volt battery replaced battery within 48 hours of being at the dealer issue came back. Now the lcd screen is blank. The problems seems to be electrical in nature
Related recalls
Electrical system: ignition
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
- Risk
- If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
- Remedy
- GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 14617.
Recall number 15V145000 · Recall details
Questions about the Chevrolet Volt backup camera
Which Chevrolet Volt years have backup camera failure problems?
The model years with the most reports are 2017 (4 complaints), 2012 (3 complaints) and 2015 (3 complaints).
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