Formal Customer Complaint request for manufacturer assistance. Vehicle, 2011 Chrysler200 Touring, VIN [XXX], engine3.6L V6. I am the current owner and I'm requesting Chrysler open a case to review intermittent stalling, starting and electrical problems and an HVAC defrost actuator that repeatedly cycles and fails calibration, raising a concern about windshield defrost visibility. I've replaced parts and done diagnostics, but problems persist. I request that Chrysler investigate, review the VIN history, check applicable recalls, and consider goodwill assistance for diagnosis and repair if a manufacturer defect is found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2011 Chrysler 200 engine problems
139 complaints (41% of all complaints for this car). Typical mileage when it fails: 30,000. 3 crashes reported.
- owner complaints
- 139
- of this car's complaints
- 41%
- typical mileage
- 30,000
- crashes
- 3
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Chrysler 200 engine problems in other years
Specific symptoms reported on the 2011 Chrysler 200 engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Stalling 81Check engine light 26Loss of power 10Won't start 10Engine failure 6
Related recalls
No recalls on record for this model year.
Related investigations
Engine stall
During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.Chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the PCM on all affected vehicles. The bulletin was sent to dealers on September 28, 2012 and the owner letter mailing began on October 5, 2012.See the investigative file for copies of Chrysler's bulletin and owner letter.The Office of Defects Investigation (ODI) analyzed complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.The predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.Two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.In the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.In the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.The police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.Although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers (ODI Nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691.
PE12016
What 2011 Chrysler 200 owners say
Most recent owner complaints, unedited.
2011 Chrysler 200, 156k miles, Original owner. At Highway Speeds engine will shut off! Extremely dangerous as you lose power steering and brakes on a busy interstate. No warning lights. No check engine. Issue just started happening and has happened multiple times in last 3 weeks. Car is unsafe to drive. After occurrence car will restart after about 30 minutes. I do not know why the federal safety agency or Chrysler hasn't done anything to initiate an investigation and recall. This issue is widely reported on many forums. After second instance, a repair shop reproduced issue and saw U1403 so they updated PCM/ECU as they couldn't find anything else. It has happened since then and my scanner showed DTC codes P061C status code 30 and U0401 status code 20.
The contact owns a 2011 Chrysler 200. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. Additionally, the contact stated that the vehicle occasionally failed to start-up as needed. The vehicle was taken to several independent mechanics however, the failure persisted. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.
I bought a 2011 chrysler 200 sedan in the summer of 2021. In december of2021, I took my car to a dealership because my heater didn't work. Upon their diagnosis, they said I had a bad heater core. Because I had just purchased the car, they agreed to take off $400 off the repair. It still cost me $1100.00. Fast forward two years and the same thing happened. Unfortunately, the warranty expired 1 month earlier. I believe this is bad designed unit. Upon researching problems with this car, it comes up as a pretty common occurance. I know they don't build this vehicle anymore. I believe chrysler should've come up with a design fix for this.
I already have a compliant from back in January of 2022 and original incident date of December 2021. I am still having the same issue with the engine stalling while driving. This keeps happening on highways. At this point the government and Chrysler are a joke. This is supposed to be highway safety yet you guys are letting us with Chryslers deal with this and put our life at risk. Not everyone has the ability to have another car to drive, or just has money to trade their vehicle in. I dont get how this "problem" was so called fixed yet EVERYONE IS HAVING THE ISSUE STILL. Wasting thousands of dollar to not find a solution. If something happens to me because of this I promise you I will sue the federal safety agency and Chrysler Dealer and make sure I make you guys just a miserable as we Chrysler owners are.
My car will die sometimes upon acceleration and does not restart for up to an hour sometime. No check engine light comes on. From my research online, a lot of people are having the same issue and are reporting it to be a faulty PCM (Powertrain Control Module). My RPM drops to zero and I have to coast to the shoulder of the road. It happens at least once a week.
The vehicle repeatedly stalls out when coming to a stop or when sitting at a stop light or in traffic, and has also shut off while driving at higher speeds on the freeway. This has put myself and passengers in danger, as power steering goes out when the engine is off and braking becomes much harder. The car will not turn back on if the problem occurs at higher speeds, but will turn back on if it occurs at lower speeds and stops. I have taken the car to several shops and they have confirmed this is an issue but cannot pinpoint what exactly is causing it, which has gotten to be very costly. I have yet to take it to the dealership for their insight into the issue. There are no warning lights on the dash, and the only slight codes I have in the system are unrelated to the way the car would drive as explained by the mechanics at the shops I have taken it to.
i will be driving at the speed limit and the vehicle engine will turn off. power steering and control of the vehicle will stop. the car will not restart leaving me stranded on the road. this appears to be an issue that others are reporting. there is NO check engine light or any notification that the engine is about to stop.
car keeps shutting off with no warning loss of brakes and steering and no acellation this issue was brought up before but not addresse on
The car begins to buck hard and drive sluggish on the highway around 45 miles per hour. And when stopped idle at the light stalls regularly. I took it to the dealer and they had me replace the cam shift sensor. The repair did not work. It continues to stall
Questions about the 2011 Chrysler 200 engine
Does the 2011 Chrysler 200 have engine problems?
Owners have filed 139 complaints about the engine of the 2011 Chrysler 200, 41% of all its complaints, more than any other problem.
At what mileage do 2011 Chrysler 200 engine problems start?
The typical (median) mileage in owner complaints is 30,000 miles.
Is there a recall for the 2011 Chrysler 200 engine?
There is no recall for this problem on this model year.
Other 2011 Chrysler 200 problems
Electrical 68Airbags 48Transmission 38Seat belts 25Visibility 25Brakes 24Steering 24Lights 21Suspension 18Fuel system 16Acceleration 11Driver assistance 9Body 6Wheels 5Seats 2Locks 1Tires 1
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