2012 Chrysler 300: windshield wiper failure

Filed Sep 6, 2026 · Airbags, Electrical · TX

Vehicle received passenger airbag inflator recall service at Viva CDJR in El Paso, TX. The dash disassembly disturbed adjacent wiring/BCM connections, and after driving, vibration caused a short/ground fault, creating runaway wipers, A/C failure, transmission limp mode, check engine and power steering lights while in transit. Dealer has kept the car for over two weeks and refuses to scan diagnostic trouble codes or inspect the recall-adjacent wiring harness. The vehicle has never experienced this issue prior to the recall service.

Filed Jan 30, 2018 · Electrical · 62,000 miles · HI

Re: experience recall t36: I was taking an exit off ramp from the highway when I could smell a burning smell. The ABS, battery and check engine light started blinking. My speedometer was moving up and down, my screen started blinking, windshield wipers went on on its own and my car just locked up and all lights completely went off. Steering and brakes was not operable. As I came down the hilled ramp I pulled over (steering wheel) was hard to steer, hoping and praying that I didn't hit the light pole that was approx. 10 ft away. Thank god the car came to a complete stop about 5 ft away from the light pole. I was not able to put the car in the park position. I called roadside assistance and the tow truck guy couldn't get the car into neutral in order to tow it! He had to open up something by the shifter to force it to go into neutral. Got to the dealership and they quoted me a $160 diagnostic fee. Found that the problem was the alternator which also killed my battery. My car went to the dealership at about 10:30am. The shuttle service brought me to work. By 3pm I didnt get any phone call regarding the status on my car, I called them to check. They said it was the t36 recall -the alternator is faulty that they will try to get the new alternator covered without me having to pay anything out of pocket. The car wouldn't be able to be repaired until the next day. Well today is the next day, they will replace the alternator free of charge but it'll still be a defective one because I will still have to come back to the dealer "when they get the right alternator" and replace it again! This means I will still be driving my "unsafe" car that could get me in an accident or burn until the new part comes out!!this is totally ridiculous! I called the dealer monthly prior to this happening to no avail. I feel like they should provide me a rental car until the "right part" comes in!

Filed Sep 27, 2017 · Electrical · CA

I was sent a recall notice thru the mail and I was given a appointment on october 17th 2017. I had to end up calling moss bros of moreno valley on september 23rd 2017 to accelerate my appointment because my radio, dash and windshield wipers were acting up and flickering at the same time. The vehicle also started to sputter then shut down. The same thing happened on september 25th 2017 but I called again because my vehicle stop while making a left turn and stopped in the middle of a intersection. Lucky avoiding an accident but I couldn't get it to go in any gear and or neutral to push it out of the intersection. I had to 'youtube' a video to learn how to move my car. This time moss bros in moreno valley moved my appointment to september 26th 2017 to do a diagnosis test to see if it even had to do with my recall. I had to pay the tow fee of $75.00 to get it to the dealership, "pay" for a new battery which I think it's b.s. Of $210.00. The car started up perfectly fine every time. I also know that a bad alternator can cause the battery to overload and overwork which will cause it to fail. I dont understand why I have to pay for sonething thats been an issue wit so many cars. The dealership can't give me a straightforward answer so if someone from your department please let me know asap where to go from here because at this moment I'm car'less/ borrowing from a family member.

Filed Sep 5, 2017 · Airbags, Electrical · 90,000 miles · NC

The car started turning air and radio off by itself and all the lights came on than the windshield wipers came on . The backup camera stopped and the phone features. The car stopped after that wouldn't go in park until I held down the start button than it parked and would not start after that. The car smelled like something was burning.

Filed Aug 28, 2017 · Brakes, Electrical · 54,000 miles · CT

Tl* the contact owns a 2012 chrysler 300. The contact stated that while driving at 5 MPH, the ABS and forward control warning lights illuminated. The vehicle was not included under the federal safety agency campaign number: 12v197000 (service brakes, air, electrical system). The dealer was not contacted or made aware of the failure. The manufacturer was not contacted or made aware of the failure. The failure mileage was 54,000. Updated 11/01/17*lj the consumer stated the while the vehicle was not in use the wipers were running. Clicking noises could be heard and the trunk could not be opened. The battery had to replaced.

Filed Aug 21, 2017 · Electrical, Engine · 51,000 miles · MH · fire

Tl* the contact owns a 2012 chrysler 300. While driving approximately 35 MPH, a loud noise was heard coming from the front of vehicle and a burning odor was coming from the vents. Also the ABS and traction control warning indicators illuminated. The noise grew louder when the accelerator pedal was depressed. Also, the transmission warning indicator illuminated and the vehicle started to stutter. As the contact pulled the vehicle over to the side of the highway, the steering wheel seized and the vehicle failed to shift and engage into park. The emergency brake was engaged and the wiper blades inadvertently activated. The push to start/stop button failed to shut off the vehicle, but the vehicle eventually turned itself off. The contact called a tow truck. The tow truck driver opened the hood and smoke was present. The contact attempted to jumpstart the vehicle, but the battery failed to hold a charge. The vehicle was towed to darcars chrysler dodge jeep ram of marlow heights (5060 auth way, suitland, md 20746 (301) 423-5111) where it was diagnosed with an alternator failure. The alternator and serpentine belt needed to be replaced. The contact stated that the vehicle was not repaired at darcars due to the cost; however, the vehicle was repaired per the federal safety agency campaign number: 16v240000 (power train). The contact stated that the vehicle was towed to pep boys auto parts & service (6333 marlboro pike, forestville, md 20747 (301) 967-9140) where the alternator and serpentine belt were replaced. The manufacturer was made aware of the failures, but the contact as unaware if a case was opened. The failure mileage was approximately 51,000.

Filed Aug 13, 2017 · Electrical · 52,000 miles · CA

While driving 35 MPH, suddenly without warning lost power steering, brakes, could not shift, wipers blades went on and could not turn engine off. Had a electrical burning smell. Entire vehicle shut down.

Filed Aug 7, 2017 · Electrical · 71,700 miles · DC

As I was driving my radio cut off an tge message was battery saver mode so I proceeded to drive an smell a something burning plus my wipers started to move on its on I try to put the car in park but it wouldn't allow me to do so but when I got it under control I left my hood an the alternator was smoking so when I did my research it was a recall on these vehicles so I'm trying to find out can this problem be fix!

Filed Jun 22, 2017 · Driver assistance, Electrical · 98,000 miles · OK

My battery light came on when I was leaving the grocery store. About a mile away I stopped at stoplight at a busy intersection on the highway and dash lights started coming on and off, radio and AC coming on and off and then car dies and will not restart. After 5 or 10 minutes get it restarted and will barely move. Luckily there was an auto parts store just around the corner. When I pull in the parking lot, car will not shift out of drive, will not shut off, wind shield wipers come on and won't go off, gauges all going crazy and have to use emergency brake so my car won't run through the front of the store while I go into store to get help. The guy hooks up to diagnostic device and it gives a read error. (hooks up to another car and no error). Finally get car to shut off after about 20 minutes. He tests battery and comes back low. New $200 battery and starts up fine, everything working again. Pull out of parking lot and start smelling something burning, smoke coming through vents, weird sound. Pull over and same things happen - gauges going crazy, wipers on, won't shift out of drive, won't turn off. Get out of car and take key out with me and wipers come on. Have to take out fuse to get them to go off. Lights come on. Have to disconnect battery to get them off - all of this when the key is not even in the car! $60 to have car towed to shop and $600 to have alternator replaced. Why is the 180 amp alternator not part of the p60 recall when it is having the same exact issues as the 160 amp alternator that was recalled??? I keep seeing others saying they keep having the alternator go out again even after they replace it. I have had this car for 5 years and never and problems with it other than general maintenance stuff. I don't not feel safe driving it any longer.

Filed May 21, 2017 · Electrical · 81,000 miles · PA

Vehicle not recalled on p60 recall due to 180 amp alternator but all symptoms are same. Traction control lights came on then radio shut off ,service trans flashed, ABS came on,battery save mode came on,no power, wipers came on ,while slowing trans went into park. Opening hood I had a strong burning electrical smell area of alternator, it was hot to touch I checked voltage at battery 1.42 instead of 12+ seams this problem goes past the 160amp alts.this happened on a city street vehicle went about 1 mile from start to total stop in middle of street blocking traffic, could not release parking brake to move to side of street. Had repairs made at shop where it was towed. They had to replace alt and battery and an information tag on alt was burned also. The shop checked to see if it was part of the recall which it wasn't.

Filed Apr 17, 2017 · Driver assistance, Electrical · 101,784 miles · DE

While driving a red low battery light comes on while driving on the highway...car starts to shut down and I find a sage location....as I pull to a sage location car losses control...the steering wheel locks up and it will not shift into park...this goes on for 5 min as the car is turning wind sheild wipers on and radio flickers on by it self...so I replace battery and proceed to drive home...I get about 20 min down the road and it proceeds to happen agin...not only does the headkights cut iff at night...but MPH read 0 and I was going over 50 MPH

Filed Jan 5, 2017 · Electrical, Engine · 87,000 miles · CA

On 12/22/16, I used my car for work and later christmas shopping with no problem. At 9:00 pm, my husband, granddaughter and I were on the freeway traveling about 60-65 MPH when the battery save mode light came on. I smelled smoke so my husband merged over to the far right, still traveling about 50-55 MPH. The car began to shut down, first the radio, then inside panel lights, headlights, airbag warning lights, brake lights, windshield wipers up, and car slammed into park while moving. Felt like we were rear ended. Very scary. Luckily, we were able to coast downhill off the side of the freeway, barely making it off, with the backend of the car in jeopardy of being hit. The three of us were stranded there on the side of the road until 1:30 am, in a not so lit area, until aaa arrived. None of us knew how to put the car in neutral so it had to be forced on and off the flat bed. The next day, I notified chrysler and found out there was a recall on the alternator for this same make, model and year. My care # is 30764006. However, I was told that my car was not covered because it had a 180 amp alternator instead of 160 amp. I was told by [xxx] to have my car towed to motor village la for an official diagnosis and that she (chrysler) would try to help me get it approved to be fixed under the recall. Motor village quoted me $1200 to fix and denied the recall claim. My family and I almost lost our lives that evening, and I wasted time with chrysler recall. I had to get the car towed elsewhere because I could not afford $1200 for repair. Furthermore, when I called back, I was not able to speak with [xxx] and of course, the story had changed. They no longer offered help, only apologies. As a result, I lost time off work and was without a car for a week. I am requesting reimbursement for my $130.00 diagnostic charge paid to motor village. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).