2013 Chrysler 300: windshield wiper failure

Filed Jun 3, 2019 · 97,000 miles · FL

Car was parked most of the day went to start the vehicle to go somewhere and it would not start all lights came on and wipers moved which were never turned on to begin with as well as the engine light which had never been on as long as I had the vehicle after about 10 minutes of this the vehicle finally started after taking the vehicle to the shop the guys says it seems like the alternator is stalling he told me about the recall and as I look it up by VIN mine does not appear to be on the list. The mechanic stated that this vehicle should be under recall t36.

Filed Mar 1, 2018 · Acceleration · 93,000 miles · TX

The steering control column forcing windshield wipers to stay on even when in off position.

Filed Jul 14, 2017 · Electrical · 70,000 miles · VA

I wasn't driving my vehicle on a busy highway. The vehicles electrical system started going crazy. Heat turned on, windshield wipers turned on, blinkers going off, radio turned off. Power steering, gas and brakes stopped working. Was stuck in the middle of a busy highway because of this and lucky I did not get hit because of the spot I was in. I got the car towed and sent to a mechanic. It was the alternator that went bad and it burned the battery so had to get that replaces as well. Very dangerous with no warning signs. I have heard this problem is common in these vehicles.

Filed Jun 27, 2017 · Electrical · 71,000 miles · NY

Was 4 hours from home. Was driving on side road but had just left a highway, when it sounded like I had hit something even though there was clearly nothing in the road. Lights started flashing, windshield wipers turned on. I no longer had any control of the car. Steering wheel locked. Couldn't switch gears to park. Had to coast to a stop. Then car wouldn't turn off and filled with smoke smell. I expected it to catch fire any second. After 5 minutes I was able to approach car and get to turn off (after many attempts). Turned out to be the alternator. There is a recall on the 160 volt alternator as this apparently happened often, however mine was a 180 volt alternator so was not covered. Same issue as the 160 but not covered. Nor was I aware that I had an unsafe alternator in the car I was driving (with my child).

Filed Aug 1, 2016 · Electrical · 65,000 miles · KY

While driving my 2013 300s the lights on my dash began to flash. A few minutes later my radio cut off and would not cut back on. About a minute later I got a message on the dash that said "battery saver mode". I had no idea what was going on and all of a sudden my the car just shut down. I had no control over the car, no brakes, no steering... Nothing. Luckily I was not in a position where I needed to avoid hitting other cars because I could not steer. I then started to smell burning rubber. After the car came to a complete stop the lights started flashing again and then the wipers came on. (they were not turned on.) the wipers slowed and then the car went totally dead (again). I googled "battery saver mode" and saw that it was my alternator. I then saw that chrysler had a recall out for their alternators so I called their recall center. I was told that, "yes, there was a recall." and I had the right kind of car and the right engine but my alternator was 180 amps. (they only recalled the 160 amps.) I read most of the complaints and their experience was almost identical to mine. And I also read that there were people with the 180 amps had the same experience and was also told the same thing as I was told by chrysler ("at this time we only have a recall out for 160 amp alternators. Save your receipt and if and when we do a recall on the 180 amps we will reimburse you."). Really!? My total cost was $1260 (alternator, battery and a belt). Come on chrysler you know that these alternators are bad (both 160 and 180)! I guess until someone reports a death they won't recall the 180 amp. I would tell any buyer of the 300 to beware. I personally will never purchase a chrysler again. (I have owned 2.) no matter how cool they look.

Filed Jul 8, 2016 · Electrical · 65,000 miles · FL

On 7.4.16 at approximately 9pm, I was at a traffic intersection waiting for the light to turn green. Suddenly, my car radio shut down, and on the information screen, a 'battery safe mode' message appeared. Then the lights went dim, the info-screen flashed white, and the windshield wipers started moving very slowly. At that point, I tried to put the car in neutral and shut it off, but the shifter was not responsive. Then, all the screens went out and the car died. I called my roadside assistance to come to either jump or tow my car. The technician showed up and tried to jump start the vehicle, but to no avail. The car was then towed to a repair shop. The repair shop discovered that the 180 amp alternator was fried (in their words) and the alternator fried the battery as well. The repairs totaled approximately nine hundred dollars! (note) the first new alternator they installed was faulty. For a car under 3 years old, maintained impeccably, this is ridiculous to have an alternator fail in such a short period of time. I filed a complaint with chrysler corp. And discovered that there was a recall on a 160 amp alternator in the chrysler 300. I asked and they advised me that the manufacturer for both the 160 and 180 amp alternators is the same. The recall (october 8, 2014) for the smaller 160 amp alternator is ; the federal safety agency recall #14v‑634, and chrysler recall # p60 respectively. It seems like the problem exists on both alternators. Chrysler corp. Should take a proactive and not reactive stance at this point.

Filed Mar 2, 2016 · Driver assistance · 73,000 miles · KY

While driving my 2013 chrysler 300s on the highway the lights on my dash starting flashing. About another mile my radio shut off and would not come back on. I came upon my exit and stopped at the stop light and then my stability control and ABS light came on. I drove a little further and I heard this whining noise and a message popped up. I checked the message and it said "battery saver mode". I turned in to my neighborhood and right when I was turning the corner the car completely shut down causing me to lose control (no power steering) and no brakes. When the vehicle came to a complete stop the dashboard lit up again and the windshield wipers came on I looked at the control and they were not turned on and I could not turn them off. Eventually the wipers stopped and all power was lost, no inside lights, no radio, no touch screen, no head lights...nothing! I googled "battery saver mode" and read that it was possibly my alternator. I then saw where there was a recall for chrysler alternators with descriptions of the same scenario that I just had, so called the recall center. I was told that my car did not fall under the recall because I did not have 160 amp (I have 180). From what I've been reading there are issues with the 180 amps also, but chrysler has not recalled those. I was told by the recall center to hold on to my receipts for the repairs because "if and when" they do a recall on the 180 amps I can be reimbursed. Mean while those of us with the 180 amps are taking a chance on our lives! Come on chrysler you all know that these alternators are bad....180 and 160 amps!!!

Filed Jan 26, 2016 · Electrical, Visibility · MS

Tl* the contact owns a 2013 chrysler 300. The contact stated that when the windshield wipers were activated, the instrument panel became inoperable. The vehicle was taken to a dealer but the cause of the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was unknown.

Filed Oct 15, 2015 · Electrical · 63,000 miles · SC

I own a 2013 chrysler 300 s. I noticed that my battery safe mode indicator light came on as I was driving. After driving a few miles on the highway I went to turn out of a turning lane and my windshield wipers stated moving without prompting and lights in my car started flashing, the radio went dead and the car completely died without the ability to steer, honk the horn or move, causing me to almost get hit by two cars before I could reach a safe place. The car did not restart. There was absolutely no power to the car. The car had to be towed to the dealership. I was informed by the dealership that my alternator is dead and that it also killed my battery.

Filed Jan 29, 2015 · Electrical · 14,200 miles · WI

Tl* the contact owns a 2013 chrysler 300. The contact stated that the vehicle failed to start due to the key entry causing the security alarm to activate. In addition, the windshield wiper activated independently, the hazard lights flashed and there was an abnormal noise. The vehicle was taken to the dealer where it was diagnosed that the electronic control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,200. Updated 7/9/15*cn the consumer stated when she attempted to start the vehicle, it would not start. The system did not recognize the key. The vehicle was towed five times for the same problem. Updated 08/13/15