2013 Chrysler 300: sunroof shattered

Filed Jul 10, 2026 · AK

Driving approximately 50 mph on highway when the front glass panel of the sunroof exploded. No other traffic on the road or pulled off the road. No planes flying overhead. Explosion sounded like a gunshot. Have cleaned the car of shattered glass, didn’t find any foreign objects in the car.

Filed May 12, 2015 · TX

With my child in the car, on a major interstate, I accelerated to avoid a suddenly swerving 18-wheeler. My car continued acceleration after I released the pedal. I depressed the brake pedal, but couldn't get it to stop. As soon as possible (and available, given road work and fast, heavy traffic), I pulled over to the inside shoulder and gained control by using full pressure on the brake as well as engaging the parking brake. The car continued revving high. Called conroe demontrond for help, as that is where I bought this car, and they connected me to a towing company, which was useless as car couldn't be switched off -- I had managed to put car into neutral, but engine wouldn't stop revving, and I wasn't able to put it into park or to stop the car. I had to make a decision between two dangerous situations: send my child onto the packed highway, or have her remain in the car with me, which I was growing alarmed might explode given the high revolution and accompanying noise. I sent her out with the car fob. After what seemed forever, the car shut down, as the fob was gone for long enough. It happened a second time, as I was returning from the trip I had to take during the first problem, but the car "snapped out of it" more easily. Dealership gave me a very hard time about this, and in the end said nothing was wrong with the car. They re-set the computer, and for a bit over a month, it seemed okay with a few hiccups, but eventually, the car has begun to "stick" on acceleration again, and occasionally now lags, or misses, before acceleration. I received note that there is a problem with this car from the manufacturer months ago. This might account for the car's problem, but it is doubtful as far as the sticking goes, since the problem listed by the notice is stalling. I do wonder if it might account for the newer problem, though. Yesterday, the sunroof exploded

Filed Mar 7, 2015 · Body, Visibility · 10,200 miles · PA

On friday march 7, 2015 my car was parked outside of my home and the sunroof spontaneously shattered. I contacted chrysler directly about my 300 s and was told to contact my local chrysler dealership. Once I got in touch with the dealer they told me it's something they would have to contact chrysler about and they are unsure if my warranty will cover it. The dealer stated they have never heard of such a thing before, however I've seen numerous reports.

Filed Feb 24, 2015 · Visibility · 16,000 miles · NJ

Tl* the contact owns a 2013 chrysler 300. The contact stated that the moon roof was cracked and the glass shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.

Filed Mar 9, 2014 · Visibility · 20,223 miles · OH

I was driving on freeway and sunroof exploded. There was no rocks or any adverse weather.

Filed Nov 25, 2013 · Visibility · 6,935 miles · AZ

My moon roof exploded on my 2013 chrysler 300s. I bought it in august and on november 5th this occurred. I was driving 65mph down the freeway and heard a loud explosion that I initially thought was a tire but the wind I heard was coming from above me when my moon roof was closed. My moon roof shade was closed and I could hear sounds of wind and glass falling onto it. I did not see any debris coming at me when this occurred. If my moon roof wasn't closed I would have been showered with glass. I pulled off at the nearest exit to take pictures of the damage and called in to have an officer show up to file a police report. Pictures show the glass bowing in an upward fashion. I have found multiple incidents and claims similar to mine on the internet. I will never drive with my moon roof shade open while the glass is closed. I have a wife and two little girls 3yrs and 9 months that if this happened again while they were in the car would be a catastrophe. I regret that I purchased the model with a moon roof. Being that there are so many people writing about these explosions, I would like to see something make it to the media the same way that SUV rollovers did years back ensuring that consumers knew of a great danger that could come until manufacturers paid more attention to the issue at hand. My dealership told chrysler that they were unable to identify what caused the explosion / glass breakage. The explosion and glass shattering caused paint damage to the car as well. Being that my dealership told chrysler that they could not verify the cause, chrysler's stance is that they are not willing to do anything. After seeing the amount of incidents similar to mine across multiple makes and models of vehicles, I feel additional awareness should be given to consumers regarding sun / moon roofs. Manufactures should take more responsibility on this.

Filed Nov 18, 2013 · Visibility · 4,800 miles · NY

Went thru a drive thru my vent was open so I decided to close it & the entire glass shattered! I called the dealership & they said drop it off. The asst. Mgr called me back mon. & asked what happened, I told him. The next day he called & said they found the problem, a piece of paper that I wrote GPS directions 2 weeks prior was stuck in the mechanism. I was like, a piece of paper? I went to the dealership to have them show me the paper. I told them there was no way that piece of paper that was in the cubby in front of the shift lever: flew past my head folded 2 more times & stuck in the vent mechanism, thus shattering the glass. The paper (5"x 8") had only been in the car for 2 weeks & was folder in 1/4's not 16ths. I said there is no way that piece of paper flew past my head, folded 2 more times (was now 1.5" x 2") & stuck in the mechanism. They said because of this it is not under warranty. I've talked to friends, insurance comp (local & main agent), 6 other mechanics (2 at other chrysler dealerships), all say bogus! The ins. Adjuster said in his 30 yrs he has never heard of such a thing or did he believe it! I bought the car dec. 2012, it has 4800 miles so I'm appalled! I added to the edmunds forum & received a reply from the 'host' of the forum: #160 of 161 re:2013 chrysler moonroof glass shattered [bhertz300] by [xxx] host nov 15, 2013 (12:01 pm), replying to: bhertz300 (nov 13, 2013 5:46 am) wow. That has to be the most bizarre "blame" story I've seen in this discussion. There are a lot of instances of dealership service personnel blaming the incident on the owner dropping something on the sunroof, or something spontaneously falling from the sky onto the sunroof, but this is definitely the first "magic paper" excuse I've seen! It's a shame that either service personnel are blaming it on an outside force, or don't know about potential defects in glass. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 23, 2013 · 36,200 miles · TX

Tl- the contact owns a 2013 chrysler 300 equipped with a webasto hollandia series 740 after market sun roof. The contact stated that while traveling various speeds, the sun roof suddenly shattered. The vehicle was taken to a private mechanic where the failure could not be diagnosed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 36,200. The VIN was not available. Kmj