Center console with touch screen delaminating screen cover causing random and continuous malfunctions to navigation, heating/cooling climate controls, media (radio, hands-free telephone, and numerous uconnect software applications), and rear backup camera function. Potential for serious distraction and loss of multiple safety components like change lane warning systems, anti swerve technology, etc.
2017 Chrysler 300: backup camera failure
10 of the 82 complaints about the 2017 Chrysler 300 describe backup camera failure.
- owner complaints
- 10
- of this car's complaints
- 12%
- recalls
- 1
Is there a fix? There is 1 recall and 38 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
The control screen in the front center of the vehicle is not working. Backup camera, radio, AC/heat, Blutooth, navigation, nothing works and the screen will black out. It is a safety hazard driving as the screen will click and make loud noises.
I am currently experiencing electrical issues with my radio and backup camera. My radio will only play one radio station and nothing else. I cannot use bluetooth or apple carplay from my phone to my radio. The radio volume does not work as well, the backup camara sometime stays on a black screen causing vision impairment issues. The radio sometimes plays really loud noises causing me to get very distracted. If someone can please contact me regarding these issues. I do not feel safe driving my car due to these electrical issues as they're causing serious distractions while I drive.
My UConnect system periodically goes berserk and the radio changes from FM to AM, flashing on the screen between the radio and navigation system. Bluetooth won't work. My heat control settings do what they want. My backup camera sometimes stays on. The whole system sometimes shuts down than comes back on. The back up camera issue started about a year ago and is sporadic. The radio/navigation/heating issues just started about a month ago. This too is sporadic. I never know when it is going to happen. It is extremely distracting!!!! I can take the vehicle to the local dealer for inspection upon request. I will actually need to call to get this fixed, but I am hoping to receive a recall as I have read that there is/was a class action lawsuit for UConnect problems. These issues just happen right out of the blue, there is no warning of any kind. Needless to say I am not happy!
radio freeze up and go black which stops me from using rear camera
The back up camera does not function. The car has 50,000 miles and less than 3 years old. No damage was done to the unit, it just began not functioning properly. Unable to view anything from the camera view when engaged.
When putting my car in reverse, the screen that shows my backup camera went out, came back on, flickered and flashed. I bumped into a small tree near my driveway. This is also very dangerous when backing out of a parking space. I cannot turn my screen off if I am in reverse so the screen continues to flash, turn bright blue and makes it very unsafe and difficult to even see using my side mirrors. Very seldom does the camera/screen work correctly.
Back up camera not working, has been to the shop twice for repair. 1st time was software update, didn't resolve as still working randomly, 2nd time u05 recall , again did't work, will be taking to dealership again for resolution. Started day after purchase, and has been going on now 4 months
The radio started having issues with the rear view camera. Did a soft reset and worked until today. The screen only shows "loading navigation" and the rear view camera is not working. A soft reset did not repair the problem. I just bought the car 4 months ago and having issues with it...unbelievable
Lrear camera locks up on screen and you can not do anything with computer,vehicle must be turned off and restarted
Service bulletins that may apply
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Verify "Z" part number availability
- Decreased Remote Start And RKE Range
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Radio, multi
- Connectivity Lost After Radio Replacement
- Connectivity Lost After Radio Replacement (Incorrect year "2020" on final document)
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2017 Chrysler 300 backup camera
Is backup camera failure a common problem on the 2017 Chrysler 300?
10 of 82 owner complaints about the 2017 Chrysler 300 (12%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2017 Chrysler 300?
There is 1 recall and 38 service bulletins for the same area of the car. Check them below with your VIN.
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