2018 Chrysler 300: backup camera failure

Filed May 10, 2026 · Electrical · IA

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Filed Apr 7, 2026 · Electrical · NJ

Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.

Filed Feb 22, 2026 · Electrical · CA

Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V‑436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the federal safety agency to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 5, 2024 · OH

Touch screen is malfunctioning EVERYTHING. My climate can't be controlled-- have the heat on in the morning for example then come out from work and it's 100 degrees and i can't change it so ride home with heat blowing in 100 degree heat. Back up camera not operating sometimes, its scrolling thru the contacts and calling people randomly. Stops GPS randomly. It's very distracting and dangerous!

Filed Feb 7, 2024 · Electrical · CO

My 2018 Chrysler 300 u connect radio screen is delaminating getting bubbles. It’s causing it to press random buttons uncontrollably which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. It’s very distracting, climate controls turn on and off on their own, it’s makes phone calls on its own. The backup camera isn’t working right, The car is available for inspection. The safety of me and others is put at risk because it’s very distracting and unsafe to drive like this. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio & It could easily cause a car accident. I have taken it to a Chrysler dealership where they told me I will have to buy a new one and it’s not covered under warranty. I personally am struggling financially and can’t afford it. I first noticed this a few months ago when the screen started getting big bubbles.

Filed Oct 25, 2023 · Body, Electrical · CA

Back up camera problem screen either turns blue or is scrambled. This has been going on off and on for the past year sometimes it happens immediately upon putting car in reverse and other times whine in the middle of backing up. The car is with the dealer now Also door panels are separating from the front doors I have heard this is a common problem with these cars and I'm not sure if it could affect side door airbags.

Filed Sep 6, 2023 · OH

The radio control screen that has all controls on it is failing it turns things like heat/ air off and on at random cannot bring up the vehicle info and setup turning the system off doesn’t help it. The front screen is bubbled. This is a safety hazard as it’s scrolling through items and you’ll reach to change it also the hands free will not work either therefore can be a hazard I was told by the dealer it will need replaced as nothing will work on it. The Uconnect doesn’t work either. If you set something in it such as air and direction, it will turn off and on and change where air is coming from the radio scans and goes to serrius radio ( I’m not subscribed) heated steering wheel comes on at random. Nothing works properly. It started with the backup camera not coming on all the time now it’s the computer / radio screen

Filed May 3, 2023 · Driver assistance · 60,000 miles · NY

The contact owns a 2018 Chrysler 300. The contact stated that he had observed a discoloration on the back-up screen in the center of the screen. The contact stated that the screen appeared to be separating into layers from the inside. The contact stated that when he placed the vehicle in reverse(R) the back-up camera was distorted. The contact stated that the image was pixilated and moved up to the top of the screen. The contact stated that there was no image from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

Filed Jan 2, 2023 · Electrical, Lights · PA

2018 Chrysler 300 The vehicle's LCD screen has become delaminated which causes the backup camera to black out. The control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, stop navigation, cause the loss of hands-free communication. Reset radio stations.This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Filed Dec 24, 2022 · Electrical · TX

The screen is bubbling or delaminating on the radio/head unit. It will randomly select or unselect any item on the screen. Sometimes when using the backup camera it is very hard to see. Sometimes it does not disengage from the backup screen, you will have to shut car off and restart when that occurs. This has been going on for about 1 year.

Filed Oct 12, 2022 · Driver assistance · 21,078 miles · IN

The contact owns a 2018 Chrysler 300. The contact stated that while reversing, the backup camera failed to operate due to the Uconnect System malfunctioning. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 21,078.

Filed Sep 29, 2022 · Driver assistance · 57,000 miles · MI

The contact owns a 2018 Chrysler 300. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.