Mounting support bushings to "rack & pinion" become brittle and allow movement of rack which reduces steering response. During cold weather the problem is also noticeable as a squeaking noise when turning the wheel 'back and forth'. The heat from the exhaust pipe is directly below the rack and that pipe should be insulated to reduce the heat transfer to the bushings that anchor the rack (above).
1996 Chrysler Concorde steering problems
61 complaints (38% of all complaints for this car). Typical mileage when it fails: 65,130. 1 crash reported.
- owner complaints
- 61
- of this car's complaints
- 38%
- typical mileage
- 65,130
- crashes
- 1
- recalls
- 0
Which part fails
- Rack and pinion29
- Linkages: tie rod assembly15
- Linkages4
- Hydraulic power assist: pump4
- Rack and pinion: rack2
- Hydraulic power assist system2
- Gear box (other than rack and pinion)2
- Linkages: rod: relay: connecting1
At what mileage
Complaints by mileage at the time of the problem.
Chrysler Concorde steering problems in other years
Specific symptoms reported on the 1996 Chrysler Concorde steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Steering system rack and pinion
There is no summary currently available
EA99031
Steering system rack and pinion
Since opening the preliminary evaluation (pe), odi has received 6 additional complaints.during the pe it was determined multiple failure modes are involved in this matter.the warranty claim rate is high for a steering system concern.the issues reported involve premature wear out at the rack and pinion interface with the inner tie rod end(s), binding and sticking of the steering gear, cracked or broken tie rod ends, sheared rack and pinion assembly bolts, and wear out of the rack and pinion mount bushings.many of the complainants mention steering wonder and loose steering.three of the most recent complaints allege a complete loss of steering due to sheared bolts.odi is upgrading this pe in order to perform a thorough technical analysis of the various system failure allegations and to quantify the effect that these failures have on vehicle control.
PE99044
What 1996 Chrysler Concorde owners say
Most recent owner complaints, unedited.
A popping sound was coming from the front left side of the vehicle when the brakes were applied. Steering wheel constantly vibrates and has since I've owned the vehicle. A july 2008 safety inspection revealed "excessive play" in the steering linkage and left outer tierod was bad. Repairs performed and the same thing happened yet again three months later. After learning of all the complaints related to steering problems in chrysler vehicles, I now fear for my safety and that of my family. Chrysler needs to held responsible for the dangerous products they are putting on the market.
I have a 1996 chrysler concorde and while driving had the tie rod bolts break completely off from the rack, since I have had the bushings and bolts replaced twice, and am still in need of rack mount bushings as they have failed and I now once again feel the car floating where ever it wants to go on the road. The rack mount bushings are approx. $53 for two and I am in need of four. I work barely part time and cannot afford to continue to fix a problem that shouldn't even exist. Where does a company like dc stop assuming responsibility for issues that are very much on their end of the stick? Had I been on the highway I would have definitely been killed no question. I have 3 children that regularly ride in the car and is chrysler going to pay for our funeral when their product kills one of us or on of their millions of other customers? I highly doubt it. We need to do something about this immediately!
I recently purchased a 1996 chrysler concorde from an individual party. 2 days after I bought the car, my boyfriend had parked along the street in front of a friends house for a moment, and had just began to pull away from the curb, when he heard a clunking noise. At the same time, he was turning the steering wheel to the left, away from the curb, but the car just kept going straight. Luckily, he was going at a very low speed, so no one was injured. After stopping the car, he looked underneath the vehicle as well as under the hood, and found that the bolts from the rack and pinion steering mechanism had been completely sheared off. They had snapped in half, leaving part of the bolts inside of the unit. I thank god that no one was hurt, and that my 12 year old son wasn't in the car when this happened. I don't have the money for repairs, since I just spent all the money I had buying this vehicle, so I haven't even looked into what this is going to cost me. I truly hope that chrysler accepts responsibility for this problem before even more people are injured or killed.
Dt*: the contact stated the vehicle's front end rattled and shook at various speeds. The dealership determined the front tie rod ends and bushings needed to be replaced for the third time in three years. The first time in august 2003, the passenger side wheel fell off. The second time in june 2004, the front end rattled and shook. Each time the dealership determined the front tie rod ends and bushings needed to be replaced.
1996 chrysler concorde left front tire and rim detached from vehicle. *kb all the lug nuts were torn off. The consumer stated the tie rod had been replaced recently.
After hitting bump in road 96 chrysler concorde started shaking violently and was difficult to control. Upon inspection the inner tie rod bushing was missing. This could have resulted in a crash.
1996 concorde rack and pinion failed and been replaced at least 3 times. *ts ***nar*** the transaxle leaked, the battery was replaced, because the vehicle would not start and the multi-function switch was replaced.
Dt: consumer stated the rack and pinion continued to wear out which caused the car the consumer to veer off to the center line. The first time it failed, the vehicle only had 46,000 miles on it. It just takes off in any direction left or right on its own. The dealer said there was nothing they could do. Chrysler said since he had it repaired by an independent garage, there was nothing they could do. When the rack and pinion was replaced the first time, it lasted for 2 years with no problems.
Dt: the contact had the inner tie rod replaced four times. Several repair shops and other vehicle owners told her this was not a good car. Talso, he rack and pinion was not working properly, and the driver's side tire will not turn.
Questions about the 1996 Chrysler Concorde steering
Does the 1996 Chrysler Concorde have steering problems?
Owners have filed 61 complaints about the steering of the 1996 Chrysler Concorde, 38% of all its complaints, more than any other problem.
At what mileage do 1996 Chrysler Concorde steering problems start?
The typical (median) mileage in owner complaints is 65,130 miles.
Was there a recall on the 1996 Chrysler Concorde steering?
There is no recall for this problem on this model year.
What year does the Chrysler Concorde have bad steering?
The Chrysler Concorde model years with the most steering complaints are 1996 (61 complaints), 1995 (41 complaints) and 1994 (33 complaints).
Other 1996 Chrysler Concorde problems
Engine 26Brakes 19Transmission 15Fuel system 14Suspension 14Electrical 12Airbags 9Body 6Visibility 6Lights 5Acceleration 3Seat belts 3Wheels 3Locks 2Tires 2Seats 1
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