Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while accelerating, a clunking noise emitted from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine cradle had rusted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 186,000. The VIN was not available.
2004 Chrysler Pacifica engine complaints
Page 4 of 10: complaints 71 to 100 of 258, newest first, as owners wrote them.
This vehicle engine cradle assembly is rusty with in 8 years of operation. Rusty engine cradle causes safety concern for the driver and other vehicles operating near 2004 chrysler pacifica on the road because the engine can fall out of the vehicle during operation. Many pacifica owners on line complained about this issue.
My pacifica has a rusted out sub frame on front passenger side of car. From my understanding there was a recall done for those but only included 6 weeks worth of vehicles made but the problem is much broader than the 6 weeks worth of cars. I have been told by three different reputable mechanics that my car is unsafe to drive because it is so rusted through you can put your hand through it. I have 3 small children and this is our family car. Chrysler needs to be held accountable for this before there are people that die because their engine falls out while they are driving! I do have pictures that were taken yesterday. Something needs to be done about this!
Was told by my mechanic that the engine cradle is severely rusted and my car could be unsafe. After checking on this site I found that chrysler extended the warranty for this problem. I call a locale dealership and service dept told me my specific vehicle wasn't covered. I called chrysler and after several minutes of checking was told that the extended warranty only covered vehicles made from feb. Thru march of 2004 and mine was made in june of 2003. Too bad since I am just limping this along for another month till I'll be buying another vehicle. It does seem to me that this problem is much more extensive than chrysler is willing to admit, as I have seen many other complaints for the same thing.
I went to have routine oil change and was told by the tech, that the engine cradle and frame were severely corroded from rust. His recommendation was to have it taken care immediately, it could possibly be unsafe.
This car has a serious rust issue on the undercarriage. It starts on the subframe then works its way to the frame of the car. There front suspension has been replaced 3 times in the month alone. Due to this issue I have in regards to this, I can't jack my car up with the jack that comes with the care, if I do it will go right thru that is what it feels like to me.. I can not get a rear alignment on my car because of the rust and my tired have worn or day. If anyone knows anything could they please help I am feed up with this care..
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while having unrelated repairs performed, the technician notified the contact that there was corrosion present on the engine cradle. The technician advised the contact that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 79,000.
I been having my chrysler pacifica 2004 for 7 months. I had to fix my left passenger axle, shock, water pump, radiator, passenger upper motor mount, the tank for the water, fuel injector line, two tune ups, air filter, fuses, brake lights and tires. Thing that is broke, the passenger window elevator, and my AC.
Tl* the contact owns a 2004 chrysler pacifica. While the vehicle was being serviced, the independent mechanic discovered that the engine cradle was completely rusted. The mechanic stated that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Had a vibration. Took the vehicle in for inspection and the front subframe/ engine cradle is corroded and has a huge rust hole. A friend of mine has one of these. They got theirs inspected and theirs has an issue too!!
The underside engine cradle subframe of my 2004 chrysler pacifica is rotted and in danger of breaking apart. I can hear noise when steering and the car has a vibration.
Sept 27, 2014. 3 days ago I was informed that the underside (engine crdle subframe) of my 2004 chrysler pacifica was seriously rotted. 3 mechanics agreed that I definitely avoid driving it any longer. Nbc news reported that this is a problem with at least 7000 pacifica models. The car has barely 105k miles and is in otherwise excellent condition. Vin# is [xxx]. What may I expect in terms of assistance for repair costs? Please let me know the date of manufacture for this VIN#. Nbc reported that models built between feb 23 and mar 31, 2004 are eligible for total repair cost assistance. However, assistance is supposedly not limited to these dates. Please advise as soon as you can what I should do to resolve this. Thx information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while driving approximately 45 MPH, the front end of the vehicle vibrated intermittently. The vehicle was taken to an independent mechanic for diagnosis. The technician stated that the engine cradle exhibited rust corrosion. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 85,000.
Had car on hoist notice that the engine cradle/ frame is rusted out, was advise not safe to drive.
I am writing because I was told that my engine cradle in my chrysler pacifica is beginning to rust through and I have two visible holes, at this time. I was told by the chrysler dealership that only a small number of these cars have been given an extended warranty. I cannot afford to have my car repaired for $2400. I have a chronic medical condition, for which I have to drive to receive treatments three times a week, plus I work and I have to have reliable transportation. I don't think chrysler is taking this defect seriously. I think chrysler should do the responsible thing and fix every pacifica. Are they waiting for someone's engine to actually fall out of the car and cause a fatality? If so, they will be in washington just as the gm executives are trying to defend their decision to ignore a problem that they are aware of.
I was just advised today by three different auto shops that I have a rusted engine cradle/suspension. I was shocked to find this out and then after doing research found that this seems to be an ongoing issue with this vehicle. I called chrysler to validate a recall and/or an extended warranty that had been posted covering up to 10 years 150k miles. My car falls into this category was advised that there is no such warranty or recall for my vehicle. It is an obvious safety hazard and an expense that should be covered by the manufacturer. This belongs to my teen daughter and I cannot have her unsafe!
Took my car to have a plastic front panel put back on. The repairman sent me pictures of the engine cradle rusted out. Told me the car was unsafe to drive until it was fixed. Contacted local chrysler dealer and gave me information to contact customer service. Called customer service and my vehicle was outside the coverage described on bulletin 13-001-12 issued on mar 16, 2012 by chrysler. They were not able to provide any relief on the repairs which will be between $3500 and $4000 depending on parts cost. My vehicle was built september 18, 2003, and put in service on december 22, 2003. The service bulletin only covered vehicles from feb 23, 2004 to mar 31, 2004. I am sure my vehicle is in the same category as the covered vehicles, same rust problem, same areas of the car, etc.
Significant rust and corrision resulting in damage to structural integrity and ability to exit vechicle in case of collision or structural failure.
Engine cradle corrosion.
Engine cradle/mount and frame is completely rusted out. Unsafe to drive. Stuck with a pile of steel that has no trade in value or resale value. Apparently, this effects almost every 2004 pacifica. The federal safety agency ought to be looking into this issue more closely. It's obvious that the hundred's who've registered a complaint on this website are feeling that the agency does not care to investigate. Shame on chrysler; shame on the federal safety agency.
Rusted engine cradle / subframe. Many near missed accidents. It's so bad I had to stop using the car. Forced to buy another vehicle because chrysler customer care said they won't repair it. Ongoing for 2 years now.
The engine cradle has significant rust and should be replaced by chrysler.
While in for inspection in june '14, we were advised by the mechanic that the engine cradle assembly had rusted through and was unsafe - they would not pass it through inspection. Otherwise, the car is in excellent condition, and has been maintained properly throughout our ownership. Our research indicates this is a problem with the initial factory paint application - it was defective and allowed for premature corrosion of the cradle assembly. There are many instances of this posted on the internet (some of which have been addressed by chrysler - but not all). This is dangerous and something should be done before accidents start happening (especially with children involved given this vehicle is a minivan).
I bought the car feb 6th 2014 from a buy here pay here. After I bought the car I noticed that the vehicles gas light would move on its own from half a tank to empty while driving also my lights would flicker and engine would make a humming noise also after getting on and off the freeway, hittiing the gas pedal car did not want to accelerate and would sputter. On june 13 2014 my vehicle was putting while going 35mph and just shut off on me while driving with my son in the car.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated while stopped, the vehicle suddendly accelerated independently to 65 MPH. The vehicle failed to stop although the brakes were engaged. The contact mentioned that in order to stop the vehicle, the transmission had to be shifted into park. The vehicle was towed to an independent mechanic. The technician diagnosed the engine mount was disconnected. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 120,000.
The engine cradle has rusted out and the engine is ready to fall out of the car. Cannot pass safety inspection. No assistance from chrysler on this after many calls. It seems to be a very, very popular issue. They said they will only fix something that has a recall. So basically they will not stand behind their products unless they are forced to. What a shame!
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that he was informed during routine maintenance that the front engine cradle was cracked. The contact referenced service bulletin the federal safety agency id number: 10045080, however when the vehicle was taken to the dealer the dealer advised that it only applied to vehicles manufactured from february to march 2004. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,137.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that after parking the vehicle, flames were coming from under the front end of the vehicle. Approximately two minutes later the front end of the vehicle exploded. The vehicle was destroyed. The fire department was notified and extinguished the flames. There were no injuries. The manufacturer was not notified of the defect. The failure mileage was 89,000.
I went to get an oil change and was told by the mechanic that the frame that holds the engine was rusted out and he took pictures and showed me. He said the engine could fall out at ny given time. I took pictures and it looks like an old car from the under carriage. The rust is horrible and I was not aware until now. I'm scared to drive it. And I will have it towed to a collision shop to see how much it will cost to fix it.
Upon inspection by multiple certified mechanics they notified me that chrysler issued a recall for engine cradle failure due to excessive rust. Tsb # 13-001-12. For some unknown reason chrysler has declared the problem only exist for certain months in 2004 however my car was built in late 2003 and has the same rusted and failing parts. So my complaint is how can a car maker say the faulty parts condition not exist before they found it? Also, how the recall window is limited to such a small window of time when the problems exist long before they responded? This makes absolutely no sense to me. This is the first time in my life I bought a car that has a chassis part failure and yet no effort or willingness by the manufacturer to notify owners. I'd like to know if the federal safety agency has any fatality reports due to this parts failure or why it was issued in the first place? Since my car does not have the 150k miles this recall applies to how long will the car be safe to drive?
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