My garage told me that the engine cradle or sub frame has a substantial hole from rusting out.
2004 Chrysler Pacifica engine complaints
Page 6 of 10: complaints 131 to 160 of 258, newest first, as owners wrote them.
I took the vehicle to good year for inspection and was informed that the engine cradle was rusted through and it was unsafe to drive.
I have almost been in four accidents in the past week and a half due to my 2004 chrysler pacifica stalling in the middle of intersections and roads without warning. As I accelerate the car starts to hesitate, sputter and then just dies out. The last time it did this in the middle of a busy road with cars going by at 50mph, I had two good samaritans and two police officers that were nearby help me to safety where I had to have the vehicle towed back to my home where it sits today. The first time it happened the check engine light came on, it said bad crankshaft sensor, so I replaced it. The second time it happened it said bad camshaft, so I replaced it. The third time it happened it said bad camshaft sensor again, so I replaced thinking I bought a defective one. This did not work either as the car ended up stalling for good two days ago. I know there have been recalls in the past for this exact stalling condition of the engine, but chrysler says my car did not show up as one of the recalled ones. I find this very concerning that this dangerous condition would not be covered by chrysler when they know it has been an issue on thousands of other similar pacificas.
My 2004 chrysler pacifia has had many issues but the one that I am most concerned about is the rusted, corrosion of the engine cradle, sub frame. It is so rusted that I was told my engine may fall out. Went to several junk yards to find part and all the ones I looked at have the same thing wrong with them. They are rusted out and cant be used. Something wrong here. Please recall these.
After replacing a both motor mounts in july of 2012. They broke again in november 2012!! This time it was so bad that when I turned the corner the engine died and would not start back up. Eventually after trying to turn it over so many time the battery died. We had to have it towed to the shop after the holidays to find out how much it would cost to fix ($1200) and exactly what the issue was. The tech informed me that besides the mounts being broke, when I turned the corner the engine lifted and cut thru all of the wires leading to the failure of the car's power control module. This resulted in a loss of speedometer, other electrical functions, and the loss of three ignition coils. I just want to know why they keep making "rubber" engine mounts if the[xxx] things are useless in the first place? There has to be a reason all these cars are having the same issue and if I had known about this before I financed this "pos", I would never have put my childrens lives in danger.!! I had the car fixed and everything was going fine until last night, once again! I was driving on the highway and some stupid person slammed on her brakes in front of me so I hit mine and when I did my car lunged forward and I heard the god awful "pop" sound again!!! Now I am back to square one and within a years time this car will have had 3 sets of motor mounts put on it. Someone please tell me there is not a defect somewhere, because whoever handles these issues at daimler/chrysler needs to drive one of these cars for themselves and see what we have been dealing with for so long. Also, another issue is the check engine light and it has to do with a very small leak inside the gas tank. I have been told this is a recall, but have not been able to get anyone to fix it. I just want some answers, more so for my kids sake so I can try and get it fixed completely or a new car so they are out of harms way. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while parked, the engine cradle became detached from the vehicle due to corrosion. The manufacturer was made aware of the failure and stated that there was a manufacturer's recall but the contact's VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 140,000.
2004 pacifica has a clicking noise and had it checked out and it is the cradle assembly& rear engine mount is bad. It is rusted and cracked. Also has alot of suspension issues. Engine getting ready to fall out.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that upon inspection, it was found that the engine cradle was rusted and prevented the vehicle from being aligned properly. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 107,748.
My 2004 pacifica with a rusted through engine cradle. There is a service memo, csc-10045080-7364, pertaining to an extended warranty for this part. Chrysler tells me that it doesn't apply in my case since the build date of my vehicle precedes the build dates covered by the extended warranty. I only have 85,000 miles on the car and the subframe is rusted through. It seems to me that extending the extended warranty build date range is called for. Certainly the frame of an automobile should last more than 87,000 miles.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated while decreasing speed there was a loud banging sound in the vehicle and the check engine warning light illuminated. The vehicle was taken to a private mechanic who stated the motor mounts needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure mileage was 35,000. The current mileage was 125,000. The VIN was not available.
Four months after replacing a rear motor mount. It failed again. This time it cause the other two motor mounts to fail which melted wires leading to the failure of the car's power control module. This resulted in a loss of speedometer, other electrical functions, and the loss of three ignition coils. It was brought to a dealer who fixed the PCM, and later discovered that all motor mounts need replacing. He had no explanation why a motor mount would have failed four months after they were inspected to be safe, and when one was brand new. The cost requested by the dealer for repair totals more than $2,500.
Chrysler is very well aware the front engine cradle in the 2004-2005 pacifica's are bad and are unwilling to fix mine. They are stating it is only vehicle's made after 2/23/2004 and between 3/31/2004 and mine was made 10/9/2003. There are many complaints for this specific issue. My front engine cradle is rusting and I feel that because it is at the fault of chrysler they should fix this problem. I am also placing a call with the attorney general. This is a safety issue that chrysler needs to fix for all those individuals that have these vehicles.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while driving 65 MPH, smoke emerged from the hood and the vehicle engine caught on fire. The contact was able to exit the vehicle without injury. The fire was called to extinguish the fire and a police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while having the vehicle service for routine maintenance, the mechanic advised that the front engine cradle was rusted. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 114,000.
Being in the diesel /automotive field for more than 25 years I was shocked to see that the engine cradle was rotting from the inside out. I do all my own service work on all my vehicles and I have never seen the sub-frame on any vehicle corrode the way this vehicle had. Large rusted out holes in the cross members and sub-frame. Like everyone else with this issue, I did a bunch of research both on the internet and talking with the dealer and found out that chrysler did issue a tsb on this problem. The tsb only covers vehicles in the north region and only in salt laden states. But what really burns me is the build dates chrysler only will cover. Chrysler will only cover vehicles built from approximately february to march 2004, and if your car is outside that window, too bad. In my opinion my car is unsafe to drive, so now I have a car that decorates my driveway. Chrysler will not cover anything because of when my car was built as compared to the build window. This is an issue that chrysler has known about for a while and should stand behind their product. I feel chrysler is giving their customers the shaft with a very serious issue. Why do people have to die or get seriously inured before oem's actually take care of a serious issue like this.
The vehicle was being driven when suddenly smoke starts coming from the engine compartment pulled over to check under the hood and flames began coming out closed the hood and the vehicle just burned down to the ground called 911 firefighter came and put out the fire it was all so fast its unreal.
Loud popping noise coming from the front of the vehicle. Told by the dealership it is the motor mounts. After researching the internet this seems to be a problem reported by many. Extended warranties will not pay for this issue. Please let the public know what is going here!!
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that whenever he would accelerate, the vehicle would vibrate very hard. The vehicle was taken to the dealer for inspection and they stated that the front engine mount was rusted and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified but provided no assistance. The failure mileage was 107,000.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that whenever he accelerated, the vehicle would vibrated very hard. The vehicle was taken to the dealer for inspection and they stated that the front engine mount had rusted and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified but provided no assistance. The failure mileage was 107,000.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the temperature gauge warning light illuminated as the vehicle stalled. The vehicle was towed to an independent mechanic for diagnosis and they informed the contact that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the defect. The approximate mileage was 150,000. The VIN was unavailable.
Driving around 40 the vehicle started to shake. I thought maybe a wheel bearing or tie rod was the issue. Upon taking it to the shop to get checked I was told that the engine cradle was rusted to the point of almost failing. I am currently having the cradle replaced. Had that occurred at a higher speed I hat to think what may have happened. I called chrysler and was told there is a replacement program for vehicles built between feb 23rd and mar31st 2004. Because my vehicle was built january 23rd 2004 it was not covered and I received no letter. Despite the fact I was driving a vehicle with the same problem in a very dangerous state. There should be a nationwide safety recall.
Took car to dealer for routine maintenance. Dealer said that the car is unsafe to drive and that the engine subframe was corroded. After an internet search found that this is a known and common problem and that apparently the part was recalled in canada. When I spoke with chrysler, they said that they would not provide any support, and that had I "reported the problem when it started" they would have repaired it under warranty. I have had the car regularly serviced at the dealer. As a consumer I have no way of knowing if the engine subframe is corroded. However, a dealer who is maintaining the car should have been able to do so. In any event, the car is unsafe to drive, I am expected to pay a significant sum, and this problem is pervasive. The dealer told me a similar car came this past week with an identical problem.
When I accelerate from a stop (at a red light to green) and "go" before I reach 10mph.. The car suddenly pauses and shakes (as though it's shifting in gear and gets stuck in a low gear) and is not smooth but shakes the whole car. *tr also, on the highway....the car would suddenly go into low gear...and (again, I don't have stick shift) I press the accelerator and I can hear the engine burning.... Cause I can't go over 25 MPH. So I have to pull over and turn the engine off and turn it back on. Another issue is the front bumper has a silver plate at the corners of the front car. I have replaced it 3 times cause it falls off....so annoying!!!!!!!! Worse than a wheel rim plate falling off.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the vehicle was taken for routine service when he was advised that the motor mount in the front needed to be replaced. The dealer stated that the rubber piece had broken, which allowed the mount to leak. The contact was told that the part was not under warranty. The failure and the current mileages were 45,000.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated the while driving 15 MPH, the vehicle lunged forward with force. The contact was able to shift into neutral and stop the vehicle. The vehicle was towed to the contact's home where the contact inspected the vehicle and located the failure as the engine motor mount being fractured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 142,000.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while driving approximately 30 MPH, a loud noise emitted from the engine. The contact stated that the failure recurred when applying heavy breaking or hen attempting a turn. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the front and rear motor mounts needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure and the current mileage was 116,000.
Vehicle was took off of the driveway and few seconds later oil from engine came to be spilled off from bottom of engine, vehicle was took to mechanic and it was revised, problem looks to be that oil was coming off the motor from oil filter gasket; though something was wrong with filter gasket, oil filter was replaced with new one and new oil was placed at engine, when motor was started up it was noticed that oil pressure was contained into the oil filter and it causes the new filter to blew out; mechanic was confused at the moment; need to mention that I have took the vehicle to this specialized mechanic shop since 2 years ago and we have never noticed something similar. After spending few hours reviewing the vehicle motor it was noticed that the spring that goes into the oil pressure relief valve was broke. Not really know how this spring crack, all oil services have been made to the motor every 3000 miles and vehicle had all services per the maintenance manual. This defective spring causes that vehicle drains all engine oil from filter, luckily it happened close home and to mechanic shop and not at highway, other way I could be ended with a total wreck engine. No warning light when on, it came on until all oil was totally drained from engine. Hope this can be addressed to chrysler, I do not want it happen to another person and it causes a major damage to engine.
Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while the vehicle was being serviced, the technician discovered that the rear motor mount was rusted and advised the contact that the vehicle unsafe to drive. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 88,000.
Tl* the contact owns a 2004 chrysler pacific. The contact stated that the front and side motor mounts needed to be replaced. The contact was told by the dealer that due to wear and tear the motor mounts fractured. The manufacturer was contacted but did not offer any assistance since the motor mounts were not under warranty. The VIN was not available. The failure and current mileage was 126,000.
The engine and transmission mounts on all chrysler pacifica models are putting the public at risk...the failure rate for these vehicle components is astronomical and repetitive after repairs. The failure of the engine and transmission mounts can cause additional failures that also put the public at risk...this includes: --ground wire fatigue and failure causing a multitude of unexpected electrical problems and vehicle shut down --damage to vehicle wiring harness to the powertrain control module, again causing a myriad of unexpected electrical problems and vehicle shut down --cooling system failure...engine movement causes upper radiator hose to disconnect compromising the cooling system and contributing to environmental contamination when the engine coolant is released. I know that this has been reported previously and it is appalling to realize that no action has been effected by this oversight arm. Chrysler needs to be held accountable for their poor design and quality standards and find an effective solution to this issue that has affected every pacifica manufactured. I look forward to your response...
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