2007 chrysler pacifica. Consumer states experience with mechanical problems. *tgw the consumer stated at 2,900 miles, a smoke condition developed in the vehicle's engine. A diagnostic revealed the front axle seal was defective. At approximately 3,800, the smoke condition developed again and the consumer was informed that the power transfer unit needed to be replaced. At 25,893, the power transfer unit had to be removed and replaced after it was discovered that there was a leak in an input seal. At 26,906 miles, the engine mount was replaced; at 48,062 miles, the blower motor was replaced; at 48,490 miles, the blend air door of the blower was replaced and the rear axle seals were replaced due to leaks; at 63,852 miles, the pvc valve, fuel pump, egr valve and battery were replaced and a short in the wiring to the alternator was repaired; at 65,479, the vehicle broke down and had to be towed. It was determined the computer needed to be replaced. At 82,439 miles, the motor mount failed and was replaced, an isolater was installed and power transfer unit was leaking again. The consumer took the vehicle back to the dealer, after driving it for 15 minutes, because it was in worse condition than when she left it with the dealer. The engine was racing at 6000 rpms, while driving at 50 MPH, there was a loud noise coming from the engine and a banging noise could be heard upon turning the steering wheel. The dealer stated there was nothing wrong with the vehicle. However, when the consumer drove the vehicle for 20 miles, the malfunction indicator light illuminated. The vehicle was taken back to the dealer, and after an inspection, the dealer stated the transmission control module relay was faulty. The consumer was assured the issues were fixed. However, on her way home, the malfunction indicator light illuminated again, the engine was racing and the entire vehicle jolted every time she shifted into, drive, park or reverse. The power door locks failed and the consumer was locked inside the vehicle for several minutes.
2007 Chrysler Pacifica engine complaints
Page 4 of 5: complaints 71 to 100 of 109, newest first, as owners wrote them.
Fax on behalf of re her 2007 chrysler pacifica experiencing various and significant mechanical failures; reply attn caroline wekselbaum/new york, ny district office *tgw the consumer stated at 2,900 miles, a smoke condition developed in the vehicle's engine. A diagnostic revealed the front axle seal was defective. At approximately 3,800, the smoke condition developed again and the consumer was informed that the power transfer unit needed to be replaced. At 25,893, the power transfer unit had to be removed and replaced after it was discovered that there was a leak in an input seal. At 26,906 miles, the engine mount was replaced; at 48,062 miles, the blower motor was replaced; at 48,490 miles, the blend air door of the blower was replaced and the rear axle seals were replaced due to leaks; at 63,852 miles, the pvc valve, fuel pump, egr valve and battery were replaced and a short in the wiring to the alternator was repaired; at 65,479, the vehicle broke down and had to be towed. It was determined the computer needed to be replaced. At 82,439 miles, the motor mount failed and was replaced, an isolater was installed and power transfer unit was leaking again. The consumer took the vehicle back to the dealer, after driving it for 15 minutes, because it was in worse condition than when she left it with the dealer. The engine was racing at 6000 rpms, while driving at 50 MPH, there was a loud noise coming from the engine and a banging noise could be heard upon turning the steering wheel. The dealer stated there was nothing wrong with the vehicle. However, when the consumer drove the vehicle for 20 miles, the malfunction indicator light illuminated. The vehicle was taken back to the dealer, and after an inspection, the dealer stated the transmission control module relay was faulty. The consumer was assured the issues were fixed. However, on her way home, the malfunction indicator light illuminated again, the engine was racing and the entire vehicle jolted every time she shifted into, drive, park or reverse. The power
My 2007 chrysler pacifica began stalling on 8/17/2011. We have to put the car in neutral and re-start, no matter what the traffic conditions. We lose all power steering and brakes when this happens. After about 3 stalling incidents in a short time. We took it to the dealership. They had the car for a couple of days and couldn't find the cause. They sent me home and said to keep a diary of problems. I kept track for a year. In that time the car had stalled 24 times. The time of day and conditions were all noted. In august of this year, the car stalled numerous times. We took the car back to the dealership with the diary. They have had my car since 8/27/12. We have incurred $800.00 in rental car expense. They put a computer on board and sent the car home with my husband to drive for a week. He pushed the button when it stalled 4 times. The computer recorded the stalls, but no codes. They can't re-create the problem and have no answers. I some times drive with our grandchildren and will not drive the car until this is resolved. Motor mounts were replaced early in our ownership. The only thing that chrysler can offer was to clean the throttle body. The dealership did that and it didn't help. The car has started stalling at higher speeds. Initially it was 10-25 MPH. The last few times it was around 35 MPH. This is clearly a safety issue and needs to be taken seriously.
While driving at speeds of 10-35 MPH, the oil and esp lights would illuminate, then the engine will simply cut off / stall. We have to put on the emergency flasher while in traffic, put the vehicle in neutral or park and restart. No engine light. We brought the pacifica in to the dodge dealership 5 times and they could not find any codes. They tried updating the software on the ECM which did not help. Then, the dealership said the motor mounts were bad and the torque of the engine was pulling on the front wiring harness(es), causing the stalling issue. We had all 3 (front, rear, upper) engine/motor mounts replaced and the issue still happens every time we try to drive the car. The dealership has the car again and said the front motor mount still looks like it is bad even though it was replaced 4 days ago. Based on what I've read in the federal safety agency database and the dodge dealership telling me that motor mounts go out on a lot of pacificas, this is happening to a lot of 2007 pacifica owners. Chrysler should absolutely recall the motor mounts on this vehicle and provide a more reliable replacement motor mount with a robust design at no charge to all pacifica owners. My wife has reported that she has almost been rear ended several times as a result of suddenly stalling while driving. To have this vehicle completely stall out while my wife is taking my 3 kids to school or other activities could cause a crash and is potentially life threatening. I just want this issue to be resolved. The pacifica is a well designed car and we love the interior but we need reliable transportation.
I purchased my 2007 pacifica in 2009 with about 30,000 miles from chrysler, elk grove, california. Upon reaching about 57,000 miles, when accelerating, I would hear loud metal banging from the engine area. I would also feel a hard jolt when accelerating. After visiting chrysler, elk grove service center, I was told that 3 of my pacifica engine motor mounts failed and needed immediate replacement at about $1000.00 dollars. I asked if this problem would occur again and was told I should have no further problems with the engine mounts by chrysler, elk grove. I paid for replacement. At approximately 105,000 miles, I began to here loud metal pounding after accelerating from the engine area. I could hear metal knocking when I slowly drove over bumps in the street. I could also feel my car give a hard jolt when accelerating. After visiting the chrysler, elk grove service center, I was told 3 of the engine mounts failed and needed immediate replacement for $1083.00 dollars. I told the service person that I had the same service repair and was told there would be no additional problems. Chrysler service replied the engine mounts on the chrysler fail due to wear and tear. My concerns are I dont feel safe knowing that my engine is not properly secured to the frame of my vehicle. Chrysler service also told me driving with failed mounts will lead to other problems. There is no warning when these engine mounts will fail. The service manual does not mention these parts should be inspected for wear and tear at certain intervals or miles. Please help with failed motor mounts.
Tl* the contact owns a 2007 chrysler pacifica. The contact stated that the vehicle would stall sporadically and without warning. The air conditioner also was inoperable. The vehicle was taken to the dealer however, the dealer was unable to duplicate the failure. The manufacturer was notified who offered no assistance. The failure mileage was 45,000.
Tl* the contact owns a 2007 chrysler pacific. The contact stated that while traveling 65-70 MPH, a clunking noise was heard from the vehicle after the accelerator pedal was depressed. The vehicle was taken to the dealer who confirmed that the engine motor mounts needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 83,000 and the current mileage was 90,000.
Tl* the contact owns a 2007 chrysler pacifica. The contact stated that the vehicle experienced several failures in which the vehicle would fail to accelerate when engaged, the air conditioning was erroneously blowing hot air and the engine would shift when driving at various speeds. The vehicle was taken to the dealer who replaced the fuel tank and the air conditioning system. The motor mount brackets were also replaced by a local mechanic. After the repairs, the gear shifter could not be shifted from park. The vehicle was towed to the dealer who advised that the gear shifter had to be replaced. The gear shifter was not replaced. The manufacturer was made aware of the failure. The failure mileage was not available. The approximate current mileage was 70,000.
Tl* the contact owns a 2007 chrysler pacifica. The contact stated that two of the three motor mounts failed. The contact took the vehicle to a mechanic thinking that the transmission failed and was advised of the motor mount failures the by the mechanic. The vehicle was not repaired. The VIN was not available. The current mileage was 110,000.
Tl* the contact owns a 2007 chrysler pacifica. The contact stated that the vehicle stalled several times without warning. The oil pressure and traction control warning lights were illuminated after the failure occurred. The vehicle would start after a few minutes and would return to normal function after waiting several minutes after the failure. The vehicle was taken to the dealer where a diagnostic test was performed but the dealer was unable to locate a failure code. The dealer also test drove the vehicle and was able to duplicate the failure. The vehicle was not repaired. The failure mileage was 67,892 and the current mileage was 76,500.
Broken motor mount under the front right of motor. Chrysler service contract ([xxx]) said it is not covered under their extended warranty. I feel this can be a dangerous situation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2007 chrysler pacifica. While driving approximately 45 MPH, there was a hesitation of power. The contact was able to continue driving. In addition, whenever driving from a complete stop the vehicle would lunge forward. The vehicle was taken to an authorized dealer where the motor mount was replaced. One year later, the failure recurred. The vehicle was taken back to the dealer and the motor mount was replaced for the second time. The vehicle had not been repaired for the most recent failure. The manufacturer was notified of the previous failures. The approximate failure mileage was 36,000.
Tl* the contact owns 2007 chrysler pacificia. The contact stated that while driving 1 MPH in reverse, she heard a knocking noise. The vehicle was taken to an authorized dealer for a diagnosis and the dealer stated that the engine mount needed to be replaced. The vehicle was repaired and the failure recurred. The manufacturer was not notified. The failure mileage was 73,000.
Tl* the contact owns a 2007 chrysler pacifica. The contact stated that the vehicle stalled without warning while driving 65 MPH. The failure was experienced numerous times. The vehicle was taken to the dealer numerous times for the failure where the dealer performed a diagnostic that was unable to locate the failure. The dealer replaced the egr sensor, the etc sensor, the ECM sensor and the wiring harness but the failure was not corrected. The vehicle continued to stall without warning. The manufacturer was made aware of the failure and advised the contact to take the vehicle back to the dealer. The failure mileage was 42,000, and the current mileage was 66,000. Updated 03/27/12
Failed motor mounts. I am the original owner of a 2007 chrysler pacifica. I took the vehicle to a dealer and was informed that the motor mounts had failed and needed to be replaced. Chrysler was made aware of the failure. And they stated that no recalls had been issued. Mileage at the time of diagnosis was 59,000. As the vehicle was out of the basic warranty, and mounts are not covered under the powertrain warranty, I was told I have no coverage for repair of this known defect. Manufacturer suggested that I pay for the repair at the dealership, at the wildly inflated dealer pricing, and then they would see if there was anything they could do regarding a possible partial reimbursement after the fact. I may have been dumb enough to buy a chrysler, but I'm not that dumb. An estimate from a private garage was 50% less. A review of this site and the broader internet shows this to be a known and common problem with these vehicles. How many of these failures need to be reported before a recall is issued?
On aug. 29, 2011, as I was accelerating to merge onto the freeway, the engine of my 2007 chrysler pacifica made a loud popping sound, the engine failed and white smoke immediately came billowing out of the engine and into the interior of the vehicle. I immediately pulled over and had to have the vehicle towed to a local mechanic. The mechanic who inspected the engine said it "threw a rod" and the engine was cracked in 3 places, rendering it irreparable. Later I learned that chrysler no longer makes a long-block engine for the pacifica, and therefore the only way to repair it would be to start with the short block and add on from there. The repairs would be at least $8,000. The vehicle only had 66,426 miles on it at the time of the incident. I have always adhered to the recommended maintenance schedule of the vehicle. The mechanic confirmed that the engine had plenty of oil in it and was not the cause of the failure. Six months prior to this event, I had the radiator as well as the engine mounts replaced as they were worn and broken. Three months prior to the event, the electronic equipment that controls the braking system and traction control, was repaired by a chrysler dealer as well. These repairs cost me a total of $2400. Chrysler has refused to compensate me for the loss in value I have had to incur with this vehicle. The kelly blue book value with a working engine was approx. $12,000. Now the car is worth less than $2000.
Tl* the contact owns a 2007 chrysler pacifica. The contact stated that the vehicle would exhibit an abnormal knocking noise when shifting gears. The dealer diagnosed that there was a fractured motor mount. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was 36,000 and the current mileage was 48,000.
Tl* the contact owns a 2007 chrysler pacifica. The contact took the vehicle to the dealer for service and was informed that the motor mounts were failing and needed to be replaced. The manufacturer was made aware of the failure. No repairs were performed. The current and failure mileages were 63,000.
In oct/07 we bought a 07 chrysler pacifica & a maximum care diamlerchrysler service contract from darcars chrysler of fairfax. In feb/09 darcars performed oil/filter change services. In apr/09 the pacifica began smoking from the exhaust at start up, running low on oil, & making engine noise & sputtering during operation. In may/09 we told darcars the pacifica was smoking from the exhaust at start up, running low on oil, & making engine noise & sputtering during operation. Darcars said they were unable to duplicate the concern, changed the oil/filter, rotated tires, & did a 16 point vehicle check up. In jun/09 we told darcars the pacifica continued to smoke from the exhaust at start up, run low on oil, & make engine noise & sputter during operation. Darcars said they we unable to duplicate the concern & made no repairs. In sept/09 the pacifica suddenly became inoperable while driving 40mph in rush hour traffic. We towed the pacifica to darcars & told them the pacifica continued to smoke from the exhaust at start up, run low on oil, make engine noise & sputter during operation, & suddenly became inoperable while going 40mph in rush hour traffic. In oct/09 darcars documented sludge in the engine, recommended a tear down for further diagnosis, & later informed us their recommendation was denied by our maximum care diamlerchrysler service contract due to lack of proper maintenance. We try to contact our maximum care diamlerchrysler service contract decision maker seeking clarification about how they deny protection due to lack of proper maintenance without seeing the pacifica or speaking to their customer. We never get further than the initial operator. The dealer finds a problem & our maximum care diamlerchrysler service contract will not attempt to find the cause, thus, leaving us unprotected. Feeling victimized, abandoned, & confused we seek concern resolution direction
The car continues to stall at low speeds. We have taken to mechanic and they do not find any service alerts, and weren't able to duplicate on a test drive. It is starting to pick up in frequency to where it is doing it every other day now. I also called the service group at the chrsyler dealer I purchased it from, and they said they can only do what I had already done with the other mechanic shop. I went to the chrysler forum to post and see if anyone else had experienced this, and see numerous postings of this issue over the years. I am very concerned with the safety of my family, as when the car stalls, it locks up and I lose control. I have to pull over and restart.
Tl* the contact owns a 2007 chrysler pacifica. The contact stated that the vehicle exhibited an abnormal vibration when shifting from reverse to first gear. The vehicle was taken to an authorized dealer but the dealer was unable to duplicate or diagnose a failure yet the failure persisted. The mechanic advised that the motor mount was fractured, which caused the failure. The contact called the manufacturer who advised that they were unable to assist. The vehicle was not repaired. The current mileage was approximately 69,000 and the failure mileage was approximately 30,000.
Tl*the contact owns a 2007 chrysler pacifica touring. While driving various speeds, the contact heard a noise outside of the vehicle and continued to drive. The vehicle was taken to an independent mechanic where they detected a faulty motor and transmission mount. The technician stated that the defect was a common occurrence, and a serious safety issue. Three years ago, one of the two motor mounts were replaced. The vehicle was taken to an authorized dealer for a second diagnostic test where they stated that the motor mount was defective, although it was not the one previously replaced. The manufacturer was notified and the contact was waiting for a response from the case manager regarding the repair. The failure mileage was 35,000. The VIN was unavailable.
I have a 2007 pacifica and have replaced 2 motor mounts(first time shortly after I purchased it in 2007),2 tire rods(2009 &2010),and recently 2 stab links within a 6 month period(aug.2010,march 2011).also my car has stalled twice when driving 25-30 miles per hour.my check engine light is on due to an emission leak that they say now after replacing a sensor that my gas tank has a crack in it.my radiator has a crack in it and is evaporating coolant.this car has been the worst vehicle I have ever owned.
Tl*the contact owns a 2007 chrysler pacifica. The contact stated that while driving approximately 25-30 MPH, the vehicle would suddenly stall and there would be a loss of steering and brakes. The contact was able to restart the vehicle. The check engine and oil warning lights illuminated on the instrumental panel prior to and after the stall. The vehicle was inspected by a dealer and they could not duplicate the failure. They stated that they found a burnt wire in the engine which may have caused the failure. The vehicle was repaired. The failure still occurred on an intermittent basis since the repair. The failure mileage was approximately 59,000. The VIN was unavailable.
Shortly after purchasing this vehicle from the dealer in october 2008, I noticed that the car seemed to lurch when I stepped on the gas from a full stop. I brought it back to the dealer on several occasions, but they did not think there was a problem. In 2009, they went out of business and I took the car to be inspected by another dealership. They found that two engine mounts were broken. Luckily it was covered by the warranty. At my last inspection, it was found that my other two mounts have broken. This I had to pay out of my own pocket, as the warranty expired. I am wondering if I am going to have to keep replacing these every year? Also, is this a fire hazard? Is this a hazard in a car accident? I think chrysler needs to be held accountable for this problem and come up with a solution to permanently fix the engine mounts.
07 chrysler motor mounts defective.
Failed motor mounts - 2 replaced this time (10/22/10) 2 other separate times as well.
Tl*the contact owns a 2007 chrysler pacifica. The contact stated that the engine would not start intermittently and the check engine light illuminated. The vehicle was taken to an authorized dealer where the engine was replaced. However, the failure continued. The contact called the manufacturer who offered no assistance. The failure mileage was approximately 64,000.
I purchased a brand new 2007 chrysler pacifica in april 2007. I've had problems with the engine mounts three times already (january 2008, august 2009 and september 2010). Most recently, I am experiencing problems with the transmission and oil pressure but the dealer does not seem to thing there is a problem. I'm tired of the run around that I'm getting. Last month, (around the first week in august 2010) I brought the car to dealer because it would not start. I asked them to check the transmission because it was acting odd, check the brakes, check the engine mounts since I knew these were problematic in the past. Also, asked them perform an oil change. I was told the car needed a new battery, some brake work and the tensioner needed to be replaced. An oil change was done. I was told the engine mounts were inspected and they were fine and there was no problem with the transmission. Well, little over a month later around sept. 22 2010, the transmission felt like it was dragging, engine was extremely hot, RPM's seemed to be out of wack and the oil fuel was really low. The car was inspected and I was told the rubber around the engine mounts had to be replaced and was making the engine pull away from the transmission which was causing the problem. I was told it was normal to burn / loose that amount of oil. I was charged another deductible and I took the car home. Well today, sept. 28th, I get in the car and the low oil light goes on and the transmission still seems / feels weird. What is going on with chrysler? Now I have to bring the car back in and most likely they will try to charge me another deductible to fix the oil problem, transmission and/or another engine mount. Apparently, chrysler knows these are problems but does not do anything to help the consumer. They should recall the car for the engine mount problem. Heaven forbid if I have my children in the car and the engine mounts crack at the same time. This is unacceptable.
2007 pacifica ltd $38,000.00 may 2009: job#1 white smoke coming from engine at 45k miles. Dealership replaced valve seals on both banks. Job#3 they also had to replace spark plugs and decarb engine due to the smoke. I had to agree to pay for half of this (not warranty item - although the warranty work from the smoke from broken gaskets is what caused this damage) job#2 is listed on my repair ticket but was never discussed with me. During 27 point inspection they found the engine mount was broken. Never discussed with me - never fixed. I've been driving around like this for who knows how long. I'm wondering if my axle is messed up now as well. I will be talking to the chrysler / dodge service manager tomorrow and threatening him with the attorney general if they do not fix this. Broken engine mounts should def be a recall!!
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