Vehicle lost power and shut off while it was moving. It asked to be put in park and restarte.
2017 Chrysler Pacifica electrical complaints
Page 12 of 14: complaints 311 to 340 of 397, newest first, as owners wrote them.
I purchased a 2017 pacifica from a dealer. I have had the van not start twice for me at home in the driveway and now once at work. I had just shut the van off and went to restart it and it stalled twice. The third time all the gauges and went crazy it wouldn't start. I have owned this vehicle for 4 months, it had been in the shop a total of 6 weeks , 2 weeks each occurance. I was just informed by the dealership that it was a battery drain and it cannot be recreated. I am not confident in driving my new vehicle any distance in fear that I will be stranded because it will not start. Super unhappy.
Driving, pulling out of driveway and vehicle shut off, would not shift or restart
I had a problem with the electronic injection for more than 3 times, and a piece that was solved was replaced. A short time later, on my alternator, it had to be changed. Now I'm having trouble with my air conditioner, which freezes and stops to freeze suddenly. Probably an electrical problem or some part that does not start and does not start the compressor.
Engine shuts off and prompts to put car into park to restart while driving
Our 2017 pacifica was repaired in the fall of 2017 under recall #t23 (egr valve function defect). Now, our vehicle is experiencing the stalling problems described in the more recent u01 recall. The chrysler dealership refuses to apply the u01 fix to our car, stating that the earlier recall fix should have fixed the problem. At this time, the vehicle experiences intermittent stalls at low speed and at idle, and has slammed to an immediate stop if the issue occurs when moving. It is unsafe to drive.
The lane keep assistant (lanesense) system went offline and stated it needed service. Took to the dealer and they stated the lower front camera needed to be replaced. When the dealer was asked if the problem is common, they could not answer. This is the same part on every fiat chrysler of america vehicle with this feature. This system has the ability to take the control of the vehicle from the driver and direct the vehicle in the appropriate direction. If this item is functioning incorrectly, it has the potential to steer the vehicle into other vehicles and on coming traffic. This feature failed while the vehicle was in motion at near highway speeds (55 MPH) in heavy traffic.
2017 chrysler pacifica. Consumer writes in regards to violent jerking when turning corners. *ld the consumer stated the dealer was advised and the failure could not be duplicated.
Bought new, currently has approx. 1200 miles on it. Van has stalled while driving multiple times while showing error messages including "stop/start unavailable, service stop/start system", the letter a! With an arrow around it. When van stalls the gear knob flashes in "d" or drive mode. Taken to service for first incident week of 4/16, dealership replaced the ECM. Picked up vehicle on 4/18 and stalled again on 4/22 and 4/23 while showing the exact same error messages. Towed to dealer on 4/24 and they kept it until 4/30 with no fix as they said they could not replicate the errors or stalling. Picked up the van on 4/30 and the vehicle stalled again and exhibited the same error codes while not even a quarter mile from leaving the dealership. I pulled over, put the van in park, started the van again and took it back to the dealer and the onsite manager took a picture of the error code a! And it is still in service for the 3rd time. I have pictures and videos to support my issues. This vehicle absolutely stalls while driving. I have notified chrysler corp directly and they are monitoring the service done at the dealership.
Tl* the contact owns a 2017 chrysler pacifica. The contact stated that the vehicle experienced a complete loss of power while being operated at a low speed. The failure occurred without warning. The vehicle was taken to chrysler jeep dodge ram (1020 belmont st, brockton, ma), but the cause of the failure could not be diagnosed. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 18v049000 (electrical system, engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
Several times while driving, the car has lost all electrical power. Car was purchased new in may 2016. 1) when driving at approx 50mph, the vehicle lost all internal power - radio, lights, gauges, etc. Braking and steering were unaffected. Pulled over and shut off vehicle. After 5 minutes, restarted normally. In response to this, the dealer replaced the instrument cluster. This was the first incident, occurring summer 2017. 2) when driving in a parking lot, approx 10mph, the vehicle lost all power and came to an abrupt stop. Passengers were disturbed and concerned, but not injured. After a few minutes, the vehicle restarted normally. 3) when idling (stopped) in a drive-thru line, the car lost all power. No controls in the vehicle worked, nor did the keyfob. Car would not restart. Driver opened and re-closed the vehicle door, at which time the vehicle restarted with a quick succession of error messages on the instrument cluster regarding the liftgate and other systems. This is the most recent incident, occurring 30-april-2018. This is a safety concern, making us hesitant and scared to drive the vehicle. Please help.
The car failed to start. I was not able to press the brake down at all to start the car. I tried 3 times then let it sit for a few minutes and tried again. It finally started. The power doors wouldn't work and the battery meter was going crazy from zero to midway. Power was not consistent. It took a few minutes for my screen and reverse cam to come on. There was a loud pop like a power surge and the screen came on after that along with the radio. While driving on a city street the car completely died. This happened again further on my route home while turning car completely died and I had no control over the steering as well. I was not able to depress the brake to start it again for a few seconds. It finally started and the battery was running wonky the rest of the way home. The A/C was fading in and out as well. Car continues to have fluctuating battery power on startup. *tt
As of today, my new van has been in service 13 of the 15 days I have owned it. Not even 12 hours after bringing my new van home, I noticed some lagging/slight jerk after braking going around 20 MPH. The next day, in a neighborhood (thank goodness) after turning right after a stop sign, the check engine light came on with a ding and blinking and I was unable to accelerate. I coasted into my friends driveway to put in park and the van began to shake. This went on a few min and because I was on my way to work, I left the driveway and continued on my way for 10 min. The check engine light came on two more times after that. After four days in service, they finally concluded it was the o2 sensors and replaced all of those. After it was fixed, my husband couldn't even make it home before the check engine light came back on. As of yesterday, computer modules have been updated and the check engine light still comes on and they can't pinpint where the misfire is happening.
Purchased vehicle in august 2017 and have been experiencing problems since then. Grinding noise started to occur around 1000 miles. It would occur intermittently around surface street driving speeds. Sound appeared to come from driver side. Harder grinding noise occurred around 7000 miles intermittently, with it occurring both in cruise control and out of cruise control. Lurching forward when shifting gears also occurred around the 1000 mile mark. Was told this was "normal". But how can it be normal when the vehicle is brand new. Was told the softer grinding noise and louder grinding noise were both normal and result of power steering. However, I wasn't ever steering when the sounds occurred. Lastly, the biggest complaint is that the car stalled twice around 13,000 miles. Both times at the stop-light (thank god) and accelerating. First time the entire electrical component shut off. Placed the car into park and pushed the "start" button again. The second time the car would not accelerated, instead lurched forward as if we were being rear-ended, made a loud clunk noise and just stopped. Both times no accidents occurred thank god. Regardless, the safety of my family should not at this much risk when we purposely bought a brand new vehicle with all safety features.
Tl* the contact owns a 2017 chrysler pacifica. While driving 5 MPH, the vehicle stalled. The vehicle restarted on the first attempt. The vehicle was driven to o'daniel chrysler dodge jeep ram (5611 illinois rd, fort wayne, in 46804), but the failure was unable to be replicated. The vehicle was not repaired. The technician advised the contact to inform the federal safety agency and the manufacturer. The manufacturer was contacted and stated that the information that was provided was processed and someone would call back to follow-up. The failure mileage was 24,000.
Right sliding door does not close on own. It stalls out and has to be manually closed. This problem started in october 2017 and continues to the present.
On a city street vehicle accelerated on its own; subsequently lost power and would not accelerate. Warning light; 'electrical throttle control issue' manual recommended turning the vehicle off and on. After that the problem remained--I.e., would not accelerate. Coasted downhill to home but could not get up the driveway incline. Turned vehicle off and waited an hour. Got it up the incline. Called dealer service. Recommended having it towed. Towed to dealer. Service tested and could not find a problem. Suggested that I had stepped on the accelerator and brake at the same time. Don't think I did. Or was this the same problem (stalling) that has caused the canadian agency to issue a recall on this vehicle?
The engine shuts off while driving causing the vehicle to come to a sudden stop because of loss of power. The vehicle had to be changed to park before it could be started. This issue happened would happen on a full tank of gas and continuously until the fuel level was ran down.
The 2017 pacifica caught fire due to a break in the pigtail wire from the air compressor. The air conditioning was not working and when I took it to my local chrysler dealership they told me we had a fire and it had burnt the air compressor, and other parts of the engine and splash guard. The vehicle caught fire and we didn't know when or how until the garage looked at why the air conditioning was not working. I have contacted chrysler as I'm am concerned about this being a safety hazard for other vehicles that they have produced and got no help from them or concern of our safety. I raised that I will concern of the safety of the vehicle and advised I would not let my wife drive this again due to it catching fire and the lack of chrysler concern into looking at the matter.
Leased a new pacifica a few months ago. Around the end of february the vehicle stalled while parked. Then while starting up the vehicle in march the vehicle information system screen shut off for no reason, this included sensors, back up cameras , nav , climate, radio etc.
Twice the battery has gone dead in the garage. About three weeks apart. Could find no reason for this. Nothing left on. Less than 20,000 miles. I just drove from wi to fl shortly after we purchased. One in wi n three weeks later in fl. The battery was dead. Charged two days ago n so far so good but it is a problem.
Engine shut off while driving at approx. 25mph on a snow covered street in the dark. Lost all power and electrical systems and was stranded in middle of street with traffic all around. Engine restarted after a number of attempts. Vehicle had previously been updated with recall to address this issue in january of 2017 (u01/the federal safety agency 18v‑049). Contacted chrysler and was told they are aware of the issue and expect another software recall to be ready in april. They requested the vehicle be taken out of service and provided an rental car until update will be made available.
Transmission shifts very hard coming out of first. Sometimes when the transmission shifts hard it throws a emergency brake, which causes the vehicle to stop. No matter at a 20 MPH or 50mph. Not a safe vehicle for a family. Sliding doors will lock up at times and will not open or shut. Also, the navigation screen rather it's the radio, nav, air shuts completely down/freezes up along with the tvs at times.
Tl* the contact owns a 2017 chrysler pacifica. While driving 70 MPH, a warning message appeared indicating to stop the vehicle and pull over. All the warning indicators illuminated on the instrument panel prior to the failure. The vehicle was taken to bob howard chrysler jeep dodge ram (13250 broadway ext, oklahoma city, ok 73114) where it was diagnosed that the alternator failed. The vehicle was not repaired. The manufacturer was notified of the failure and filed case number: 33499447. The VIN was unavailable. The failure mileage was 9,342.
I was driving straight on a 25 MPH on a city street. Within several seconds, my radio, dash lights and engine shut down and the car came to a complete stop. I could not turn my hazard lights on. After several attempts I was able to restart the car and drive it normally.
Tl* the contact owns a 2017 chrysler pacifica. While driving approximately 45 MPH, the vehicle suddenly accelerated and decelerate before going into limp mode. While in limp mode, the vehicle would not accelerate past 25 MPH. The vehicle was towed to midway dodge (4747 south pulaski rd, chicago, il 60632) where it was diagnosed that the valve body and transmission harness were faulty and needed to be replaced. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in the federal safety agency campaign number: 18v049000 (engine, electrical system). The vehicle was not yet repaired. The failure mileage was 35,000.
Tl* the contact owns a 2017 chrysler pacifica. The contact received notification of the federal safety agency campaign number: 18v049000 (engine and engine cooling, electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (alfa romeo of huntsville, 6523 university dr nw ste a, huntsville, al 35806) and was referred to the manufacturer. The manufacturer was made aware of the issue and referred the contact to the state's attorney general's office. No further assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* the contact owns a 2017 chrysler pacifica. The contact stated that the vehicle sputtered and stalled every time it was driven. The dealer (walnut creek chrysler jeep dodge ram, 2404 n main st, walnut creek, ca) stated that the parts were unavailable for the repair. The contact searched the VIN and located the federal safety agency campaign number: 18v049000 (engine and engine cooling, electrical system). The manufacturer was also contacted and confirmed that parts were unavailable for the recall repair. The failure mileage was 9,000. Vin tool confirms parts not available.
I was driving in my residential neighborhood, I had slowed down at a corner to let a child on a bike pass me by. When the child passed me, I put my foot on the gas and the car moved and then stopped - everything shut off, the lights, the engine, everything. I am not sure what happened next- people behind me were honking like crazy and I it took me a few seconds to figure out what to do next. I put the car in park and pushed the start/stop button and car started again. There was an error message on the dashboard (the a with an arrow and exclamation point), I drove straight to the dealership and left the car with them. The consumer stated the uconnect stopped working as well as the airbag. *js
Chrysler pacifica, 2017 drivers side sliding door open's on it's own,...it has happened when I was in the car and it has happened when I was out of the car....came out of a steak house from eating the drivers side sliding door was open...also,.it won't close all the way when the button is pushed...it goes almost shut then..opens back up..it also will shut on it's own while you are getting items out and it will not open as it should when it detects something in the way, it continues to close and you can't push it back open...you have to get out or the way....if a child was in the doorway it would definitely get hurt...the radio stops working while going down the road listening to it radio/USB either one...you have to pull off the road, turn the car off and start the car back up to get the radio to start working again...the times the doors have come open by their self the van has been stopped..I had just parked and .was walking away from the van and heard the door coming open....went back to shut it....hit the button several times before it would go all the way closed...all of this happens at random....it is not all the time...
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