Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
2017 Chrysler Pacifica electrical complaints
Page 5 of 14: complaints 101 to 130 of 397, newest first, as owners wrote them.
While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.
Computer Code P258B - Electric Vacuum Pump - After fixing code P000B with an oil change, the P258B code caused the check engine light to come back on and after further investigation found that the wire that comes from the pump looks like it has started melting. The external wiring casing is no longer covering the wires and the piece plugged into the pump looks like its splitting. I finally found the part through the Mopar site but is referred to as an Air Pump: Product ID: 68274999AD. Luckily the car has not stalled or caught on fire. The vehicle has not been inspected by the manufacturer, police, insurance reps, or others. I plan on ordering the part to install myself as personal funds don't allow me the luxury of taking to the dealer to have this done. I will keep the part if the manufacturer wants it to inspect.
The vehicle sometimes abruptly shuts off when it is stopped while running such as at a traffic light. It also abruptly shuts off when at a low speeds (0-5 mph). This occurs after the car has been operating for several minutes. This presents a safety hazard because the unexpected shut off can occur when the car in a precarious traffic situation. A quick message flashes on the display before the shut off. Usually too quick to read but seems to say something like, “service electronics”. Occurs at at least once a week. Car is driven 7 to 10 times per week so this incident occurs at least once out of every 10 trips. These incidents have been occurring for at least 2 months.
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
All the warning lights on dashboard light up engine losses power then stop, after setting for two hours the engine restarts, the engine light is only light on. Drive for one or two days light goes off like nothings wrong. Then two or three day’s latter it will do it again. This has been going on for about five months and dealer can not fix it.
Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the way and down over and over again, engine slowing down and starting. Lights on the shifter flashing (this was replaced). A Dealer service rep saw it when I drove in, but was unable to mimic it since it happens so sporadically - they had never seen it before and eventually said, "We don't know what to do."
At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.
The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.
As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.
I was stopped at an intersection & the transmission lights went out, the knob froze & the car would not move. I was stuck there for 45 minutes before it decided to start & go into gear. The readouts on the dashboard kept flashing Service shifter,Service transmission,Service airbags, parking brake unavailable, ACC unavailable the tachometer & speedometer & heat & gas gauges were going to the top then dropping back to zero. This is not the first time the vehicle has acted up. When I have been driving on the Highway the transmission has acted as though it could not shift. I would press the gas & the tachometer would go up over 3000 but the speed would not go over 35mph. This problem has been ongoing since October 2022. Getting more frequent as time goes by. I have had it into Tacoma Dodge/Chrysler several times & they keep telling me they can’t diagnose the problem. It is unsafe to be on the road in a vehicle that can freeze up at any minute, but it is my transportation & I have appointments etc. that I must go out to.
I was stopped at a light and the car flashed all its lights and shifted me into park. After it started right back up but the check engine light came on and stayed on. It did this another two times as well and is very dangerous for me driving with my kids. prior to this issue I had to replace shutter and head gasket (Coolant leak). This car has so far cost 6K in repairs.
For MANY years we've struggled with hard shifting by transmission. When brought to dealer, they couldn't find anything wrong. We also complained about a continuous ticking sound from dashboard when vehicle was turned off. It lasts for several minutes. We are now experiencing brake pedal issues where brake pedal fights against the foot when trying to push it down...and uncalled for instances of windows auto lowering. Only now am I learning that there have been several recalls for these items and we've never been informed. When looking up our VIN for recalls, the site say we have "0" unfixed recall items, even though we've never been informed of the recalls.
Vehicle will stall unexpectedly while driving
I purchased 2017 Chrysler Pacifica in 2021, I started having issues my vehicle after my 30 day warranty expired it seemed on and off at times now more noticealbe the START/STOP feature failed to work properly. The vehicle stalled when the brake pedal was released I had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle acted up or started to blow hot air from the AC unit at 75 degrees with out the option to change it only way to restart was to turn on and off the vehicle. I also had problems with the coolant being low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to two mechanics EGR cooler valve was cracked and my engine was damaged as well as the pistons. The vehicle had to have the whole engine replaced which was an expensive expense I had to pay out of pocket, the dealer did not cover the damage. The manufacturer was notified of the failure and referred the contact to the federal safety agency for assistance. The approximate failure mileage was 104, 000 or so. I still do not feel safe using this vehicle it is my family vehicle, please advised. I have invoices but not at the moment I had to replace the engine, the battery, the coolant container, and the radiator for a total amount of about $5000
Losing power like the vehicle is in limp mode. Flashes the “service lights” for multiple things including shifter, airbags, breaking system, etc. it has set the park break while in motion as well. When a computer is attached is brings up can c bus codes and implausible assisted driving codes. Also will not go into reverse when this is happening. Sometimes the shifter doesn’t work either.
The electronics system experiences issues while driving. Particularly, the passenger front window rolls itself down at random intervals while driving. This can happen several times during a drive.These incidents at times are accompanied by a flickering of the dashboard display and a message that says to service the electronics system. The window is also often difficult to roll up as it engages the bounce back feature multiple times. The incidents have occurred at multiple driving speeds above 30mph. These incidents cause a major distraction while driving because of their unexpected and abrupt nature. The abrupt sound distraction from wind while the window is open also distracts the driver from focusing on driving. As a result, this malfunction is unsafe.
We keep receiving a service shifter error. We have taken it to the dealership 4 times. When the error comes up we are not able to change the gears. After a while, it starts to work normally again. Now as we drive it we get a bunch of error codes and it is hard to press down on the gas. Today when my husband put it in reverse the car did not move.
The steering wheel is consistently sticking. I have had tires replaced alignments done the rack check however the problem persists. The steering sticking can cause my vehicle to enter oncoming traffic if it sticks to ard and i jerk it it could also cause an accident. There is currently no recalls in affect for my vehicle. It has been inspected by 3 independent shops. No warning lights or other problems have been noticed.
The contact owns a 2017 Chrysler Pacifica. The contact stated that after operating the rear power sliding doors to open, she then depressed the button to close the rear power sliding doors; however, as the contact's relative was entering the vehicle in between the power rear sliding door closing, the sliding doors failed to stop when the contact depressed the OPEN/CLOSE button to stop the doors from closing. As a result, the sliding power door continued to close shut on the relative’s right calf, requiring medical attention. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 86,295.
The electrical interface components stopped working spontaneously; the speedometer and RPM gauge dropped to zero, the windshield wipers turned on, and all of the "check engine" type warning lights lit up on the dash (check engine, seatbelt, airbag, battery, etc). The warning messages started popping up one after another on the dash, for example, "Service Trans Stop Safely Shut Off Engine to Engage Park," "Stop/Start Not Ready Due to Outside Temperature," "Park Brake Temporarily Unavailable" etc. I tried to put the car in Park, but the round shift knob locked in Neutral. I could not turn off the engine with the ignition button (keyless ignition). There was no way to turn off the engine without opening the hood and disconnecting something manually. Everything spontaneously went back to normal for about 15 minutes, then it happened again and has not gone back to normal since. The photos I am attaching were taken during the first incident, during the second incident, and in between the two incidents when the electrical was working again.
The contact owns a 2017 Chrysler Pacifica. The contact stated that after the vehicle was repaired under the federal safety agency Campaign Number: 19V348000 (Electrical System), the feature became inoperable. The START/STOP feature warning light was illuminated. The vehicle was taken back to the dealer, where an unknown repair was completed; however, the failure persisted. The contact stated that while attempting to drive from a complete stop, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that at the second attempt, the vehicle lunged forward. The contact stated that the failure had been reoccurring. The dealer was contacted and charged a diagnostic test fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,892.
Car was serviced for a gas leak at a Chrysler Dealership the previous day. The next morning, I was driving at a low speed (<20 mph) when an error message appeared "Car must be in P (park) to place in drive." I switched to P and tried to restart the engine. It turned over several times but never restarted. A police officer had to manually disengage the transmission and emergency brake to put the car in neutral and roll it to a turn lane (rather than in heavy traffic). The car was towed to a dealership and is still being diagnosed. We had no driving issues prior to the car stalling this morning, even with the previous gas leak mentioned above.
Driving the car and the engine shuts off. Car then says to shift into park. No error readout occurs
While turning to the intersection the van stop suddenly. On the dashboard there's a flashing "shift to P to start" message. There were no signs and warnings before it happened and there were no symptoms as well. This incident is very scary especially my three kids are with me as I just picked them up from the school. It also cause traffic in the intersection and frustration from the other drivers because everyone was accelerating and had to make a sudden stop. I believe that this is an electrical problem and it is a total safety hazard. It could be a major accident if this happen while driving in the freeway. Now I am scared to drive this van and very worried for the safety of my family.
The contact owns a 2017 Chrysler Pacifica. The contact stated while the vehicle was stationary, the turn signals activated independently. The contact stated no warning light was illuminated. The contact also stated that the key fob would deactivate the horn. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 108,454.
-stalling out in the middle of driving (on 270 with the kids in the car, forced me to put it in park and turn it off and back on) - unable to start car initially, error message stating that the power brake is on (it's not) an unable to switch gears to get car to start (this took 10 minutes to fix with kids in car in parking lot) - car will not accelerate at appropriate speed, leaving me stuck at a stop sign or when the light turns green (again, kids in car) - power doors not opening/shutting, needing to manually open and close - heating/AC blowing out at random intervals, inconsistent air flow - random dashboard buttons lighting up indicating there are problems, but then the buttons diminish
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