Drove top speed of 20 MPH because I was on base. Came to stop at stop sign to turn onto maryland ave to exit the base. Started to accelerate to turn left, mid turn, van shut off/died, error message of put car into park and then vehicle speed too high(something along those lines) flashed. Wouldn't turn back on for about 5 seconds. Note: 2 children as passengers at the time battery replaced nov 2019-due to same problem/electrical issues transmission replaced jan 2020 due to ongoing issue (warranty covered)
2017 Chrysler Pacifica engine complaints
Page 12 of 19: complaints 311 to 340 of 538, newest first, as owners wrote them.
Stalls for a second during accelerating very unsafe on the road and in stop and go traffic.
This is the second time this week and third time overall while sitting at a red light (the auto start/stop is turned off) my vehicle engine completely turned off. I got a message on the dash that said to put the vehicle in park to start the engine again. Ii lose all power steering, brakes are stiff and cannot do anything, it is completely off. L have been so fortunate each time it happened to have been stopped, as I had my kids in the car the second time and the light had changed green but I could not go.
While driving on a 50mph 4 lane road with my two children 3 & 5, I decelerated to make a left hand turn and within 3 seconds the car sputtered to a halt with all power cutting off. In a panic, I tried to get the car started again but it did not respond to the ignition. I got out of the car to get my kids out of the back seat and bring them to safety. I manually opened the rear driver side door and after doing so, the power came back on to the car. I quickly got back in and drove home without incident. We have since searched the VIN for recalls to find that for whatever reason, my VIN did not qualify for the recall involved in 2017 chrysler pacificas with this same exact problem occurring. I brought the car in for a diagnostic, and of course they could find nothing wrong nor "reproduce the problem", or give us any reassurance that this wouldn't happen again.
The pacifica has a stalling problem when taking off. Then it jerks into gear really bad . This problem has been on going. Dealership supposedly had fixed the problem, when the vehicle was under warranty. It now is out of warranty and the problem is still there.
When accelerating at low speeds the van shifts hard into gear and will not continue to accelerate even though the gas pedal is pressed. If I do not let off the gas when this happens the van will lunge forward. This happens in all conditions and on all road types. I have taken it to the dealership and they said it's fine. I can not replicate this on demand.
As I was driving my vehicle on a busy road it started to stutter and shut down. I lost steering wheel function as well as gas pedal function. The control panel instructed me to place my car in park to be able to restart it.
This vehicle has stalled out and completely shut off while driving. No warning or anything just driving around 50mph and everything shuts off and steering locks up you cannot control the vehicle.then the screen pops up telling you to place in park while your still traveling 50mph. This has now happend 3 times. It happens the first time in may 2019 around 48,000 miles and now 2 time on july 8 2020 at 74,000 miles. I have read several articles online that this is happening to alot of these vehicles and there has been over 50 complaints but nothing has been done yet. This is a highly dangerous vehicle to drive in. Something must be done to project families for getting injury's. Luckily this has happened to me on smaller roads and not a highway yet! This can be deadly!
The van kicks into gear with a loud thug. Happens a lot when driving slower on city streets. Dashboard lights turn off for short periods of time. This occurs when I am driving fast or slow.
The engine, brakes, steering all seized up on takeoff. I had to turn off the car and turn it back on. It happened while trying to cross a busy road. Extremely dangerous and scary. On other trips, the gears seem to change roughly when accelerating at times and not others.
Tl* the contact owns a 2017 chrysler pacifica. The contact stated while driving approximately 65 MPH, the vehicle stalled with several unknown warning lights illuminated. The vehicle was driven to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 80,000.
Car starts shaking while driving, with engine light coming on. Also shaking while idling.
I purchased this pacifica pre-owned in july 2019 with 18k+ miles. From day one I complained about 2 things: 1. Rough idle (vibration) and 2. Brief loss of power on acceleration at about 17-18 MPH (from full stop), then "lurching"/jolting into gear and accelerating properly thereafter. Pembroke pines, fl,autonation chrysler dodge jeep dealer first said they couldn't duplicate the problems...then acknowledged these are actually known common issues but there is nothing they can do to correct the problems. In researching the problems, it looks like the federal safety agency issued tsbs for both of problems with instructions (to correct)..please forward the tsb numbers and/or links that I can print and bring to autonation service. Thank you
When braking with left foot to slow down or stop... If right foot is on accelerator the car loses power (engine keeps running though) and cannot accelerate and must stop engine and restart to regain control. Relative had same problem with his 2017 pacifica and was told that there is no fix for this problem. Chrysler hasn't been able to fix mine either. Chrysler closed my case basically saying take it in to be repaired...there is no fix. Happening when car new to present.
When passing a farm tractor car went in to the passing gear and then there was no accelartion would not shift into any gear could not shut car off after awhile side doors wouldn't open after about 2 hours car finally started and went back to normal
Tl* the contact owns a 2017 chrysler pacifica. The contact stated that while waiting at a stop sign, the vehicle turned off. No warning indicators illuminated. The contact also stated that the failure occurred at least six times since 2018. The vehicle was taken to the dealer napleton's northlake chrysler, jeep/ram (3701 northlake blvd, lake park, fl 33403) they had not rendered a diagnostic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
This is the second complaint I have filed in 24 hours. I believe I am having a known problem/recall in my vehicle: engine stall due to software issue an engine stall can increase the risk of a crash. The federal safety agency campaign number: 18v049000 I drove about 3 miles. Parked my vehicle and pushed the button to open the sliding back door. When I pushed the button the entire vehicle turned off including the engine and all the lights. Nothing on the dash remained lit. I tried to restart it and nothing happened. No sounds, click or lights appeared. I opened my door and waited about a minute then the interior lights turned on. The sliding back door had to be manually pulled shut at this point. I tried to start the vehicle again and nothing happened. I tried again and it hesitated, then started. I was able to drive about 10 miles to work after that.
I believe my vehicle is have the issue of a known recall on this type of vehicle: engine stall or loss of power steering assist a loss of power steering assist or a stall can increase the risk of crash. I was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once I put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When I pushed the button it went to "acc" then when I pushed it again it went to "run" but the vehicle was not on and I could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.
Tl* the contact owns a 2017 chrysler pacifica. The contact stated that while driving at various speeds the vehicle experienced unintended vehicle acceleration. Additionally, while accelerating from a stop, the emergency parking brake independently activated which caused the vehicle to come to an abrupt stop. Additionally, while at a stop light, the economy fuel feature malfunctioned which the engine to not automatically restart when the accelerator pedal was depressed. The vehicle also had experienced electrical malfunctions which caused failures to the wind shield wipers and the door would not lock. The vehicle was taken to the local dealers cherry hill chrysler (1708 west nj ave cherry hill ny.) and rockwall chrysler (970 east interstate 30, rockwell tx) where software updates were performed however, the failures recurred. The manufacturer was notified of the failures and the contact received case numbers: [xxx], [xxx], and [xxx]. The failure mileage was 10,000. *dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We have had to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come on and be flashing while shaking very violently and not shifting correctly. This is usually following the issues we have with the transmission stalling and hard shifting forward more often than usual. It is underivable in this condition and requires a tow to the shop. We are told this is normal maintenance but starting at 6,000 miles hardly seems normal. Spark plugs shouldn't even need replaced until at least 100,000 miles let alone any sort of coil.
Transmission issues are out of control!!! Vehicle looses power at low speed then lurches into gear thrusting forward at an alarming rate. This has put us in danger several times. Chrysler fails to acknowledge the issue saying they can't recreate the event. On christmas eve the transmission gave out completely going through a light on the highway and lights came on and were flashing. Towed it to the shop where they told us it needed 'reflashed' basically recalibrated and that every pacifica would need this update in order to continue driving. They also charged us $150 to do this mandatory update. Sounds as if that should be considered a recall. I'm not happy to announce the vehicle is back to the same issues and I know it's only a matter of time before it happens again. We have also have to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come in and be flashing while shaking and not shifting correctly. It seems related to the transmission issues but we will never truly know as we are lied to so often when it's in the shop. Chrysler cares is no help at all!
While in motion at lower speeds the transmission violently jerks between gears giving the feeling the car is out of control.
Van stalls and jerks
There has been more than one occasion where my car would shift from drive to neutral or even stalls completely. There have been times where decelerates on its on and when it locks up from the parking gear while trying to shift to drive. Most recent occurrance of this was sunday, december 22, 2019. Acceleration from a stopped position always feels like I was rear-ended everytime. I have had multiple safety recalls and the 2 times I took it back to the dealer for fixing, I reported this concern. Dealership reported finding no issue as reported. I have received of yet another recall in 2018 but have not had a chance to take it in. I fear for the safety of my children and I as this is the only vehicle I have. But these defects that dealership reports as "finding no issue" is not fair. Its a death trap. These stops, stalls, deceleration and accelerations that started in 2017 and continues thru today is presenting a severe danger hazard and I need help.
Hesitation when I turn and try to accelerate. I thought it was my gas but I'm seeing there was a recall on some 2017 for this problem. Mine has done this several times when I turn. It has only happened on the city streets while in motion. Almost like it wants to stall out then a small few small jerks and then takes off. I just bought this van in march 2019 from westgate jeff wyler. There was no recalls for this van but I'm having the same problem they recalled on other 2017 pacifica. It's done this several times
We are on our second pacifica after the first was bought back by chrysler due to major electrical issues (vehicle would not start or function correctly, dealer couldn't fix it). Now on our second pacifica we have had constant transmission issues...first transmission started slamming into gear (feels like you are being rear ended by another vehicle, this can be at slower speeds < 20 MPH while going straight or turning), they reset computer, that didn't fix it, so then they replaced the valve body in the transmission (2 seperate shop trips). A couple months later it started slamming into gear again (slow speeds < 20, turning and going straight), so they replaced the transmission after putting us in a rental for another month, about 6 months later this transmission had the same exact issue, slamming into gear at low speeds (< 20, turning or going straight). So we are on our 2nd pacifica and the 3rd transmission now and are still having the same issue as we initially had (slamming into gear like you are being rear ended at slow speeds < 20 going straight or turning)! There are serious issues with this transmission that chrysler needs to resolve! This is not safe to drive the way it is, because you don't know the situation you will be driving in when it happens.
Had auxiliary battery replaced approximately 5 months ago because the ess was not functionally properly. No problems until today 11/9/19 while on vacation in washington dc. The engine shutoff totally at stop light. Put car in park, depressed brake, vehicle started and ess warning light stayed on and no other lights came on, pulled out of traffic into parking lot and vehicle was slow to accelerate at first, turned vehicle off myself, let it sit a minute. Restarted vehicle with no problems and ess light was off. Called dealership where I purchased vehicle and chrysler customer service about what happened. Neither on had any ideas or suggestions except to take to dealership. Dealership did say might be oil change was due or oil was low. Had oil changed about month ago. Said they had not received any complaints about this 11issue.
Tl* the contact owns a 2017 chrysler pacifica. While driving 35 to 50 MPH, the vehicle jerked violently when the brake pedal was depressed to stop the vehicle. The vehicle was taken to jim click jeep (701 w auto mall dr, tucson, az 85705, (866) 933-1114) where the computer was upgraded. The dealer stated that the failure could not be duplicated and it was a normal characteristic of the vehicle. The vehicle was not repaired. The vehicle was then taken to larry h. Miller chrysler jeep tucson (7800 e 22nd st, tucson, az 85710, (520) 395-9310), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no failure with the vehicle. The failure mileage was 18,000.
Tl* the contact owns a 2017 chrysler pacifica. The contact stated that the engine stalled without warning; however, the electrical system remained activated. The contact was able to engage the hazard lights and move the vehicle out of traffic. The contact also stated that the vehicle exhibited electrical failures. The instrumental panel darkened, the interior lighting did not illuminate, "key fob not detected" or "key fob left" appeared when the key fob was in the ignition switch. The vehicle was taken to mcclarty daniel chrysler, dodge, jeep, ram (3709 south thompson street, springdale, ar 72764, (479)-715-4476). The dealer test drove the vehicle, but was unable to duplicate the failures. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 34,500.
While driving my 4 year old son the other day the vehicle just shut off and it flashed "turn to p (park) to start engine"- this freaked my entire family out. I do not feel comfortable driving this vehicle anymore.I am up to date on all my maintenance and recalls. I have also been experiencing a "bucking" when you turn the vehicle and accelerate. It is as if the transmission is slipping. I am so frustrated and feel like I wasted $36k of my hard earned money.
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