The vehicle will stall and then hard shift from first to second gear. We initially noticed the hard shifting when we bought the vehicle but thought it might be the auto stop/start system. We didn't think much of it until it started shifting harder when we would stop or be driving. This, at times, caused issues when turning or accelerating to go through an intersection. The vehicle stalling causes a safety hazard and presents an opportunity for an accident to occur due to the delayed response of the vehicle. The cars following behind could potentially rear end the vehicle. The hard-shifting feels like someone hit you from behind and causes back and neck pain from the sudden jerking movement. This vehicle has also completely stopped when being driven causing a serious safety hazard. It started up again immediately after that incident only to not start at all a few months later. This vehicle has been nothing but trouble for us from the very beginning. We stayed optimistic that the recalls would fix the issues. They haven't. It's only a matter of time before someone is seriously injured or heaven forbid dies because of this issue. We have had 8+ service visits for this van. At one time it was completely inoperable and had to be towed to the service department. We are frustrated with chrysler and the service department at ancira chrysler, jeep and dodge in san antonio, tx.
2017 Chrysler Pacifica engine complaints
Page 13 of 19: complaints 341 to 370 of 538, newest first, as owners wrote them.
Tl* the contact owns a 2017 chrysler pacifica. While attempting to reverse the vehicle, the steering wheel needed extra strength to steer and the engine and power steering assist indicators illuminated. The contact referenced the federal safety agency campaign number: 19v348000 (electrical system). The vehicle was taken to greenbrier motor company (9841 seneca trail, lewisburg, wv 24901, (304) 645-1010), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 46,900.
I purchased a 2017 chrysler pacifica in october 2016 and it has given me nothing but problems ever since then. Within the first year I took the vehicle back to the dealership multiple time for a wide range of issues 1. The main issue was a hesitation in acceleration (this problem is ongoing) each time we took it in they said that because they couldn't duplicate the problem they couldn't diagnose it, but when we got it home the problem always came back. It just continued to get worse, the warranty we purchased ran out and the vehicle ended up getting towed multiple times for repairs for the fuel system at another dealership (because I lost confidence in the dealership of purchase). The fuel system problem is dangerous because it stalls, stops, and shuts off in traffic. 2.the passenger (right-rear) turn signal and reverse light (right) wiring had to be repaired and is now out again also very dangerous when people don't know you're turning right, we've almost been rear-ended several times due to not having a working rear signal. 3.the lift gate stopped working 4.the engine sounds rough like its ready to shut off. Most of these issues were reported and/or repaired while the vehicle was still under warranty. Now that the warranty has expired all of the cost are my responsibility. A loaner car is no longer an option so I have to pay for rentals or miss work. Copies of the many roadside calls and tows attached.
Tl* the contact owns a 2017 chrysler pacifica. While driving approximately 15 MPH and attempting to turn on an incline, the vehicle stalled. There were no warning indicators illuminated. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 63,000.
Tl* the contact owns a 2017 chrysler pacifica. The contact stated that the door push button failed to open the door from inside the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. In addition, the vehicle was serviced per an unknown recall. Afterwards, the vehicle failed to start, the steering wheel was difficult to turn, and all the warning indicators turned on and off. The failure recurred twice. The vehicle was previously serviced per the federal safety agency campaign number: 19v348000 (electrical system). On another occasion, while driving, the steering wheel seized and a warning indicator illuminated, indicating to park and start engine. The engine failed to start. The vehicle was towed to lone star chrysler dodge jeep ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) where multiple inspections were completed. The contact was unaware of the diagnostic results. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 63275357. The approximate failure mileage was 22,500.
When starting the car the engine doesn't always turn over. When this happens all the sensors go down and it tells me I am not in park. The car won't turn off or on and must try it many times before anything else with happen. It seems to happen on a cooler morning
When the vehicle is in motion, it feels like the transmission slips and the car will "buck". It will slow so hard that it feels like I've been rear ended. This mostly happens at low speeds. The car will also lose power at low speeds, such as accelerating through a turn. The car will lose power, and pressing harder on the gas pedal doesn't do anything. Its a dangerous situation, as sometimes I'm turning into traffic and the car just won't respond. I've taken the car back to dealer 3 documented times, and they keep telling me its a software update that's needed. They supposedly do the software update, but the problem persists. Its not a safe car to drive.
Vehicle was being driven at approximately 35 MPH when it spontaneously became extremely lower on power and lost all power steering along with numerous error messages and dash lights being illuminated. The van was able to be driven into a parking lot where it was restarted and driven through the lot. After approximately 30 seconds the van had the exact same issue but this time was not able to be restarted. Martins chrysler of untion grove wisconsin came and picked up the vehicle. The owner of martins said the vehicle started but then he experienced the same issue we had. Aside from some start/stop and electrical/charging system error messages previously there was no warning at the time of this incident. We've had the van in before for these error messages but the dealer never found the cause of the issue.
While leaving the neighborhood, came to a stop, auto stop/start engaged, released brake to accelerate, vehicle died. Moved shifter to park and attempted to restart. Odd stuttering sound like the engine can't turn over. Repeated several times without success, then called for a tow to dealer. Radio still worked and both batteries had been replaced about 3 weeks ago. Dealer says ABS error light is on but vehicle started. Awaiting diagnosis.
Driving vehicle and it just turns off. I am 80 and it turned off in traffic circle. It has happened twice and is exactly described in june recall. Vehicle has no open recalls and has happened twice in last week.
First time apex august 6, 2019 - started car in driveway. Proceeded to drive out of driveway and engine shut off. Second time was september 7, 2019. In a parking lot at store started car. Proceeded out of parking lot onto a small street to a stop sign at end of street. Pulled out of street onto 4 lane highway when engine shut off. Were able to just make it to the center turning lane to stop and restart car. Car was purchased at a chrysler dealer used on july 5, 2019. No notice was given to us regarding issues with this make/model.
We took a 7 hr trip in our 2017 pacifica on sat back home from vacation. The next day we drove to a local movie theater. We observed several warning lights appear for no reason. The next day the van would not start. Both batteries are dead. We used a battery charge to charge main battery but it would only charge to 11,6 and will not start the van. We tried jumper cables. Nothing will start the van. When roadside assistance came to tow the van to the shop the manual park release did not work and the rear tires were locked. Something is seriously draining the battery as soon as you take it off the battery charger. Something in the computer is sucking all the life from the battery. Very frustrating since I just took the van into the shop a couple of weeks ago to get the fourth recall issue fixed.
The car simplywont start. Check engine light turned on, service ABS, service ESC, parking brake unavailable, power steering unavailable. The power doors dont work. Shifter is lockedand the auto park brake was locked. The car wont even shift to neutral so it can be towed.
Engine stalling when idle or during take off but quickly restarts when putting it in park. At times it goes directly to park on its own after shutting down. Recently the vehicle lost power while driving around 50 MPH. I coasted to the stop light put it in park and it restarted. Loosing power completely after stalling but after a few minutes of waiting it restarts. Shift service warning appears but resets before taking it to dealer. Often shift indicator lights don't work but will after the car restarts hours later. Windows go down on their own while driving.
Van would not pick up speed in highway. Pulled off at next exit and while attempting to pull off to the side the engine stalled and shut off. The shut off was on a road. Had one failed start the. We were able to drive off.
Stalled when I pressed accelerator and died adter waiting for a light. Turned off and I had to restart the car in an intersection with a bus behind me!
Tl* the contact owns a 2017 chrysler pacifica. While accelerating from a stop, the vehicle abruptly jerked forward without warning. The contact also stated that the check engine indicator illuminated intermittently. The vehicle was taken to parkway chrysler dodge jeep ram (21560 hall road, clinton township, michigan 48038, (586)-800-3578) to be diagnosed, but no failure was found. The dealer reprogrammed the quick learn and the clear shift adapter. The contact was unsure if the parts that were reprogrammed were for the transmission or the engine; however, the repair did not correct the failure. The manufacturer was contacted. The approximate failure mileage was 5,000.
My 2017 pacifica touring plus van shut off three times. After the first shut off I took it to dealer for this issue, but they could not able to recreate the "shut off" , they said they fixed something for not to shut off, but recently on 7/29/19 and 7/31/19 it was again asked to move shift to p and shut off, even I tried to restart the engine, it didn't after 3 to 4 times try it was started again. I was middle of the road with speed limit 40mph, lucky none of the vehicle was not close. I see many cases like this with 2017 chrysler pacifica, so I request chrysler pacifica to fix this issue asap by recalling the affected vehicles. It is always life threatening dangerous to the customer. Other than this issue (shut off) the vehicle is good.
Tl* the contact owns a 2017 chrysler pacifica. The contact received notification of the federal safety agency campaign numbers: 18v049000(electrical system, engine and engine cooling), 18v395000(electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received over a year ago. Ray brandt chrysler dodge jeep ram fiat (1660 westbank expy, harvey, la 70058, (504) 334-8908) was contacted and confirmed that the parts were not available. The dealer diagnosed that the battery failed and needed to be replaced. The vehicle was not repaired, but the failure recurred. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the check engine and brake warning indicators illuminated. Also, the vehicle lost power once the contact released the brake pedal. The contact would have to turn the vehicle off and back on in order for the vehicle to resume normal operation. An independent mechanic performed a second diagnostic test, but found no failure. The failure mileage was approximately 53,000. Vin tool confirms parts not available.
Tl* the contact owns a 2017 chrysler pacifica. While driving approximately 70 MPH, the vehicle suddenly shut off. After pulling off the freeway and stopping the vehicle, the contact was able to restart the engine and the vehicle operated normally. The vehicle was not diagnosed or repaired. Lee's summit chrysler (1051 se oldham pkwy, lees summit, mo) and the manufacturer were notified of the failure. The failure mileage was 45,000.
Auto stop/start malfunction. After stop at light, engine shuts off but will not restart. Has occurred at least 10 times. After latest failure, parked engine self started in garage, caused co alarm to sound at 1 am.
Engine stalls after idling for long period of time. Spent several hours driving at neighborhood speeds to house hunt. This would include idling with air conditioner going for several minutes before moving again. While beginning to move after being at idle for several minutes the car stalled and would not restart. Shut off car for a minute completely and tried to restart. It would idle but would not respond to pushing on the accelerator. After two more minutes with all power off, the car restarted. We drove a mile and the car stalled again. Was able to pull off safely and wait again for a couple of minutes. Restarted and got about a mile again before stalling. Waited three minutes and restarted and got two miles before stalling again. Pulled off waited again, this time was able to drive home. Thank goodness the traffic lights were with us. This car went into the dealer for the same reason last year for the computer reset/reprogram recall. It has happened twice since then. This situation would be almost impossible for any dealer to replicate as it takes several hours of driving and idling to occur. I will mention that I live in phoenix, az and the temperature was apx. 110 degrees on the day of this occurrence on saturday july 20, 2019. The car has less than 7000 miles and was purchased in november of 2017. This does not occur under similar driving conditions when the temperature is below 90 degrees. For more explanation when the stall is being to occur, the accelerator no longer responds to the push on the pedal. You will have several seconds to pull off the road before the call engine stalls out completely and you lose brakes and steering.
We have had a few continuing problems since the original purchase of a 2017 chrysler pacifica braunability van. The car has had electrical issues and on 3 or 4 occasions has suddenly shut off or stopped working. One time may have been related to a car accident my husband was in. He collided with another car in 2018, immediately after the accident the car was not running, but he hadn't turned it off. It started back up again but this happened 2 or 3 times this year with different electrical features not working making the car inoperable at times. In addition, the air conditioning system has continuously been dysfunctional. We have had it to the dealership a few times for this problem. Most recently it was fixed a couple months ago and it is again not working.
While driving my 2017 chrysler pacifica on 7/11/2017 the minivan completely shut off in the middle of the intersection , I have to put it in park and start the vehicle again , hard shifting is been a common issue on a daily basis .
Pacifica turned itself off when turning left slowly on a hill. I had to start it again. No warning lights or other indicators.
The vehicle has made transmission noises from 11k miles on. They immediately replaced the first transmission, then second one behaved the same. There is a clunking noise when you touch the gas. I filed complaint, took it back in numerous times, they claim "it just does that" now the vehicle is difficult to accelerate in dangerous situations, pushing down the gas, the car does not shift appropriately.
Leasing 2017 pacific touring l. Ever since it passed 8k miles, jerking movements after coming to a stop, like some body hit you from behind. Took it east hills chrysler and jeep dealer in long island, ny twice. The first time they updated the software they said. 2nd time they couldn't duplicate the problem. Ofcourse cuz this jerking movement happens. Sometimes. In june 2019 this is happening a lot everyday with the ny city traffic on the highway. May 2019, van stalled while stopped at red light. Screen said 'shift to park to drive....' had to do shift and press the start button twice to get the control back of the vehicle. This time wife and 2 children with me. Of course ppl started honking and yelling cuz it's nyc. Also most of the time while fueling, the fuel pump stops. Really scared to drive this van anymore.
After stopping at a red light, attempted to turn left. After releasing brake and attempting to accelerate the engine stalled, cut off, and would not restart for several minutes.
When driving and idling going anywhere from 14 to 18 MPH. Then trying to accelerate, the car will pause and then a few seconds later accelerate hard with a large jerk almost causing whiplash. I have had it into the dealership for repair multiple times. They have had a new (used) transmission in and the problem persisted. Now we are being told we have to have a 3rd transmission and they want us to pay over $5100. We should not have to pay since the van has been in the shop multiple times for the problem.
Tl* the contact owns a 2017 chrysler pacifica. While the vehicle was stopped on an incline, the engine shut off. As the contact attempted to release the brake pedal, the vehicle rolled backwards without warning. The contact also stated that the vehicle shut off in the middle of traffic. The vehicle was taken to chrysler jeep dodge city of mckinney (972‑569‑9650, located at 700 s central expy, mckinney, tx 75070) where no failures were found with the vehicle. The manufacturer was not made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000. The VIN was not provided. *tr *as consumer stated eliminating the standard spare tire to reduce weight in the vehicle has caused a safety issue as most tire problems cannot simply be fixed on the side of the road with a patch kit. Auto on/off system. Tire patch kit provided with vehicle instead of spare tire during emergencies/tire blow out/ flat, exceeding difficult to use especially for a family vehicle. Kit only works when damage to tire is in a specific place and accessible. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
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