2017 Chrysler Pacifica seat belts complaints

Filed Dec 9, 2017 · Seat belts · 2,000 miles · NY

I purchased a 2017 pacifica and was told after I purchased it to bring it back for a seatbelt recall. I had an appointment and when I called to confirm I was told it was fixed before I purchased it ?? A week later I had a van full of children and my daughter was in the 2nd row , my husband came to a stop and the buckle broke and my daughter fell forward. My husband and I are very unhappy with this van and after hearing recall after recall we want out of this lease!! I called chrysler customer care and put in a formal complaint and was told, " their hands are tied "

Filed Jul 29, 2016 · Seat belts · CA

I test drove one of these vans at a dodge dealership in sacramento. When I sat in the third row middle seat, the seatbelt went over by neck rather than over my clavicle. As a board-certified emergency physician, I am well aware of the potential risk to life that this poses, and it was one of my reasons for not buying the vehicle. To be clear, I do not own this vehicle nor was I injured by it. However I am 5'9" tall and I think anyone less than 6 feet tall is likely to be injured by the seatbelt since it will not fit them correctly and there is no way to adjust it. Obviously the person stuck in the third row middle seat is likely to be a small person. This is a faulty design that needs to be re-engineered to avoid injuring consumers. In order to fill out this form online, I had to submit a VIN. I selected a VIN I found on the internet that matches the make and model. I did not actually drive that vehicle. The one I drove has a VIN that is not available to me. It should not matter as this is a standard feature of the car.