2017 Chrysler Pacifica seat belts problems

Filed Dec 9, 2025 · Airbags, Seat belts · 165,000 miles · TX · crash · 2 injuries

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passenger seat belt did not restrain. The contact stated that the waist strap did not restrain. The contact's son, who was seated in the rear passenger seat, was thrown forward. The contact's son did not receive medical attention; however sustained injuries to his neck, back, and right and left shoulders. In addition, the contact's son sustained severe pain in his lap area. The contact, who was seated in the front passenger's seat, later went to the local medical center. The contact sustained severe pain and bruises to both legs from the air bag deployment. The contact stated that the ongoing pain was so severe. The vehicle was taken to a local tow yard. The vehicle was condemned as a total loss. A Police report was filed. In addition, the contact referenced an unknown seat belt recall that was initiated a while ago. The dealer was contacted; however, the contact was informed at that time that the contact's VIN was not associated with the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Filed Mar 29, 2025 · Seat belts · KY

Driver side seat belt locks when I first put it on but as I'm driving down the road, sometimes it will come unlocked by itself

Filed Aug 16, 2022 · Seat belts, Steering · TN

My 2017 Chrysler Pacifica Touring Minivan has a steering issue. Within the last several months, when driving at a variety of speeds, the steering wheel “sticks” in turns. It has occurred on regular side roads, secondary roads, and on the highway. It generally happens when turning the car slightly. Examples include: (1.) during a slight turn in the road in a yield situation, (2.) during a slight turn when there is a bend in the road, (3.) when making a slight turn while on the on-ramp on the highway, (4.) occasionally when switching lanes on the highway. During these situations, the steering wheel sticks and does not return to center, instead, it has to be forced out of the momentary stuck position causing unnatural/unpredictable realignment of the car (swerve, jerking the steering wheel, causing panic) . There are no associated lights or warnings. This problem first lead us to stop driving the car out of fear of getting into an accident (safety for ourselves and others). Then, upon research for similar problems on the internet, we see that there has been a recall for 2017-2019 Chrysler Pacificas for steering issues, but our VIN is not included. I’ve had mechanics to look at it, one kept it several weeks trying to find the issue, done research online, the only answers are there’s a problem but no one has a solution. All guess work. The Occupant Classification Module also has created problems with transmission failure. To be able to drive the van, you have to disconnect the passenger seat sensor. Driving down the road with the OCM connected it will suddenly lose power, transmission won’t shift, which can cause a wreck not being able to get out of the way or completing a maneuver. Anytime there’s a steering problem, random transmission problem, or loss of power in traffic, there’s a safety problem.

Filed Jul 1, 2022 · Seat belts · 60,000 miles · NC

The contact owns a 2017 Chrysler Pacifica. The contact stated that the driver's side rear seat belt was unable to extend to latch his child into the seat. The vehicle was taken to the dealer where it was diagnosed that the driver's side rear seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Filed Jul 10, 2019 · Seat belts · 41,000 miles · IL

During the severe braking the belts did not block. My son hit his head very hard in the front seat. It was very dangerous, he could break his neck.

Filed Apr 9, 2019 · Seat belts · 37,000 miles · NY

The seat belt on the passenger side in the second row seat fails to latch when you try to buckle it. It was working properly and has suddenly failed to latch on its own. The vehicle has 37k miles. *dt *as *dt

Filed Oct 3, 2018 · Seat belts · MO

Passenger side middle row seat belt fails to fully latch, unless you move seat forward as to stow it and slam back.... This works most times but sometimes it clicks like latch but comes undone when you yank on it. I have videos of this concurring and have reported to chrysler who states this is not a problem.*dt *tr*dt

Filed Jul 30, 2018 · Acceleration, Electrical · NY

Tl* the contact owns a 2017 chrysler pacifica. The contact received recall notifications for the federal safety agency campaign numbers: 17v542000 (seat belts), 18v049000 (electrical system, engine and engine cooling), 18v395000 (electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bayside chrysler jeep dodge, 21219 northern boulevard, bayside, new york, 11361) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. *tt updated 10/19/18

Filed Jun 13, 2018 · Seat belts · TX

Tl* the contact owns a 2017 chrysler pacifica. The contact received notification of the federal safety agency campaign number: 17v542000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (autonation chrysler dodge jeep ram katy, 21777 katy fwy, katy, tx 77450) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jan 6, 2018 · Seat belts · 10,000 miles · NY

Seat belt locked in open so you cannot lock in seat belt. (male part of seat belt does not stay in female buckle). 1st time it did not stay connected, keept trying and then I got it to connect. The next time I went to use it it will not stay connected performed the t54 232t54182 safety recall on 12/26/17. Now it is the middle row outside seat buckle that is not working! The vehicle was stationary when not working.