2017 Chrysler Pacifica steering problems

Filed Oct 22, 2026 · Steering · PA

Steering is loose and fails at times resulting in very hard turning. When making a left turn into oncoming traffic, lost steering entirely for a few seconds. Symptoms point to failing steering rack which is very dangerous

Filed Oct 22, 2026 · Steering · IL

My electric steering has been making noises for a long time. The dealership failed to find the noise the first three visits. On the fourth visit it was verified but they told me that Chryler's flex care warranty denied it. I hear it is a very common problem and Chrysler does not want to address it.

Filed Oct 19, 2026 · Steering · NY

Steering sticks mostly when at 11 and 1 o'clock position. Need to give extra pressure causing over steering.

Filed Oct 18, 2026 · Steering · WI

Intermittent loss of power steering when on the highway going around curve to another highway. Steering while locks while turning right and does not naturally turn back left. Making it difficult to correct. Also noticed at low speed steering wheel becomes heavy and hard to turn.

Filed Oct 12, 2026 · Electrical, Steering · PA

This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it went up. But, either immediately upon going up or shortly after (I don't remember), the van experienced a series of electrical faults. The CEL came on, I start hearing warning chimes, the infotainment screen rebooted. I heard a clicking noise from under the hood, which I later learned was the parking pawl trying to engage. Dash screen said something about "speed too high to shift to park." Momentarily the wheel jerked hard - I think I lost power steering (if the car fully shut off I think that's what happened). I gained control and directed the car to the side of the road. I don't know what state the car was in at this point - either fully off or electrically on but no engine power. In any case, I shifted to park, pressed the on/off button and the car fully shut down. After a couple of minutes I attempted to start the car again, and it started right up with no issues. The CEL was lit, but the car drove fine. When I got to my destination about 20 miles away, I checked the battery terminals. I found that the negative terminal could be turned about a quarter turn if I used some force, but it was not what I would consider 'loose'. I still tightened the connection as much as I could, to the point that the connection was now immovable. The CEL cleared after a few cycles of turning the car on and off. A scan later showed that code P1B14 was stored. I called multiple Chrysler dealerships and each told me that they could not diagnose the problem unless it was actively acting up. The car has not malfunctioned since the incident four days ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 11, 2026 · Electrical, Steering · FL

What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 o’clock or 1 o’clock position. How was your safety or the safety of others put at risk? Not being able to control the steering wheel puts my safety and others at risk. No, the problem has not been reproduced or confirmed by a dealer or independent service center. No, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. No, there weren't any warning lamps, messages or other symptoms of the problem prior to the failure, and it occurs when the steering wheel is at 11 or 1 o'clock at speed.

Filed Oct 11, 2026 · Steering · OH

There was no accident, my power steering on the messenger screen says service power steering and it just started it comes on and off Periodically while I am driving I don't know about anybody else but I see this as a very serious safety issue I would like to report it.

Filed Oct 9, 2026 · Steering · HI

Recently, in the last 2 weeks since the writing of this post, I've noticed a sensation when doing a gradual turn anywhere between 20-60 MPH, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and straighten out the driving path. This puts me and other drivers on the road in danger because it's extremely easy to oversteer and swerve off the road or into another driver, injuring or killing passengers. Although I have not taken this to a dealer yet, there are numerous articles online clearly stating this is a very dangerous issue-specifically with my 2017 model year. I see no warning lights that accompany this behavior. And that makes it all the more dangerous. Without any awareness of the issue, it's a lot more probable to experience the behavior and cause an accident.

Filed Oct 9, 2026 · Steering · AR

Our 2017 Chrysler Pacifica has been experiencing a steering malfunction that appears to be identical to the condition currently under investigation by the federal safety agency under Action Number PE25009. For the past few months, the steering wheel has intermittently exhibited a sticking or binding sensation while driving through gradual curves. When this occurs, the steering wheel becomes temporarily resistant to movement, requiring the driver to apply additional force to overcome the resistance and continue steering through the curve. When the steering wheel releases from the sticking position, the sudden change in resistance can make it difficult to maintain smooth, controlled steering. The problem has become noticeably worse and more frequent over the past few weeks. We had the vehicle inspected by an independent mechanic, who advised that the power steering motor needs to be replaced and recommended that we take the vehicle to an authorized Chrysler dealership. The Chrysler dealership (Lewis Chrysler Dodge in Fayetteville, AR) inspected the vehicle and informed us the steering rack and pinion assembly and both tie rod ends need to be replaced and quoted us a cost of $4,450 for parts and labor. After researching the problem, we discovered the federal safety agency Preliminary Evaluation PE25009 involving 2017–2018 Chrysler Pacifica vehicles. The symptoms described in the investigation closely match what we have been experiencing, including intermittent steering resistance during gradual turns and the need to apply additional steering force to overcome the resistance. Because the condition has been getting worse, we are concerned about the possibility of a total loss of power steering while driving. We cannot afford the quoted repair cost, and because of our safety concerns, we have stopped driving the vehicle. We are submitting this complaint so that our experience can be documented and considered part of the federal safety agency's ongoing PE25009 investigation.

Filed Oct 7, 2026 · Steering · PA

The stick steering sticks around long curves and turns and it takes force to correct the wheel which feels very unsafe while driving.