The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and while driving 70 MPH on a toll road, the steering wheel unintendedly pulled to the right, nearly causing the vehicle to drift out of the intended lane. The contact was able to pull the steering wheel back to center after each failure, and the steering wheel was moderately difficult to turn. The vehicle was taken to a dealer, where it was test-driven, but the failure could not be reproduced; however, the failure persisted. The failure mileage was approximately 58,000.
2017 Chrysler Pacifica: pulls to one side
5 of the 1,546 complaints about the 2017 Chrysler Pacifica describe pulls to one side.
- owner complaints
- 5
- of this car's complaints
- 0%
- recalls
- 0
Pulls to one side by model year
- 20251
- 20211
- 20191
- 20186
- 20175
- 20062
- 20051
- 20044
What owners say
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the transmission slammed into gear while shifting. No warning lights were illuminated. The contact stated that the steering wheel pulled to the left while the contact was attempting to go to the right. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
1st time on highway kept pulling to right on my oil change told dealer. He said he couldnt find anything and no warning light came on. 7/2020 I believed it was a safety issue to have no control and car was pulling and locking Havent traveled to far with pandemic. Went away for awhile upstate and driving home it worse so bad just driving and changing lanes it locked up and was hard to get it back in my control to turn to right it just shaked shimmed. i was really scared not to be able to drive my car smoothly. no inspection just the dealer the first time no warning or light came on
The power steering assist is not working properly, the car pulls to the right and it's hard to get it back on the road, there is a recall v053 to address a power steering issue, but the dealer states that recall is not causing my problem and to fix the issue will cost $3400.00. How do I know if the recall is the problem or troncalli's diagnostic test results?
Power steering failing completely. Started intermittently and was first advised that a 'low battery' caused a power spike in the power steering unit and they charged the battery. Then it happened more frequent and they diagnosed it to the power steering unit itself which took a week to replace. Then two days later the power steering went out while entering a 90 degree curve at 35 MPH. Afterwards I could sit idling, watching the voltage wander between 11 volts and 15 volts, and have power steering, but as soon as I turned on the headlights or foglights or put it in gear, the voltage would stabilize at 14.6-14.8 volts and the power steering would turn off. It's been a week and they just contacted chrysler. I'm at 15 days in the shop between failed secondary battery, and a major safety issue with the power steering and no end in site. When the power steering fails, there is practically no way to turn the vehicle unless you have significant strength in the arms. A normal sized woman would only have one recourse and that is to stop abruptly. This will lead to an accident. When the power steering went out on me at 35 MPH, I had no ability to abruptly stop as I had a car immediately behind me. That would have resulted in being rear ended. If I hadn't been able to steer it by sheer brute force, we would have crashed into the trees along the road. When the vehicle was towed to the dealership the power steering would fail while sitting still, much less driving like it did when it first started. I have video of the power steering going in and out while sitting in the drive way.
Service bulletins that may apply
- Steering System Inspection After a Collision
- Hands On Steering Wheel Message In EVIC
- Steering Column Control Module (SCCM ) Check for stored B2225 code when you scan the vehicle in service
- Steering Wheel Off Center
- Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear:...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Chrysler Pacifica pulling
Is pulls to one side a common problem on the 2017 Chrysler Pacifica?
5 of 1,546 owner complaints about the 2017 Chrysler Pacifica (0%) mention pulls to one side. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2017 Chrysler Pacifica?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chrysler Pacifica
Stalling 249Jerking 211Check engine light 188Loss of power 108Harsh shifting 102Misfire 98Won't start 60Engine failure 55Overheating 54Power steering loss 50Start-stop 41Hesitation 39Adaptive cruise 35Slipping 35Won't shift 30Sudden acceleration 22Transmission failure 21Warning lights 21Backup camera 20Fire or smoke 18Screen failure 17Steering lock-up 16Shudder 15Wipers 14ABS 13Collision warning 11Door locks 11Knocking 11Headlights 11Key fob 11Battery drain 10Brake failure 9Ball joint 8Lane assist 8No deployment 7Grinding brakes 6Fuel pump 6Airbag light 5Steering noise 5
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