The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning the steering wheel in either direction, the steering wheel was sticking, with a knocking and jerking feeling coming from the steering wheel. The cause of the failure was not yet determined. The local dealer and the manufacturer were not contacted. The contact stated that the vehicle had experienced the same failure list in the federal safety agency Action Number: PE25009 (STEERING). The contact stated that the vehicle experienced the failure listed in the federal safety agency Action Number. The failure mileage was 120,000.
2017 Chrysler Pacifica: engine knocking or ticking
11 of the 1,546 complaints about the 2017 Chrysler Pacifica describe engine knocking or ticking.
- owner complaints
- 11
- of this car's complaints
- 1%
- recalls
- 0
Engine knocking or ticking by model year
What owners say
Engine ticking,blind spot not working
Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
For MANY years we've struggled with hard shifting by transmission. When brought to dealer, they couldn't find anything wrong. We also complained about a continuous ticking sound from dashboard when vehicle was turned off. It lasts for several minutes. We are now experiencing brake pedal issues where brake pedal fights against the foot when trying to push it down...and uncalled for instances of windows auto lowering. Only now am I learning that there have been several recalls for these items and we've never been informed. When looking up our VIN for recalls, the site say we have "0" unfixed recall items, even though we've never been informed of the recalls.
P0303 error code for misfire in the engine, 3rd Cylinder. Repair was completed by the dealer. It was 13,000 miles outside of drivetrain warranty. Now, the second failure is 3 months outside the 2year, unlimited mileage service warranty from when the head gasket and seat was replaced on the #3 cylinder. I just learned there was a class action ruling related to my model car and engine due to a faulty crankshaft. I have no idea if this could result in my current engine problems as I continue to have difficulty reaching the appropriate Chrysler representative to ask. I read in another class action lawsuit (which has been filed I believe by a law group on the East Coast, and then postponed due to COVID) for specific defects inside the engine resulting in misfires, hesitation during automatic shifting, and sudden increases in speed (which I have experienced during freeway driving). One of the symptoms of this issue is a ticking sound when the engine is turned off, which my car has always done, though I was told some years ago this is normal for this car. It took 3 weeks and about half a dozen calls to the dealer service department before I got a call back to schedule a diagnostic which is another 6 weeks out.
Car started having a ticking noise above the dashboard, the ticking noise started a few months ago but did not affect the driving ability of the vehicle. A few weeks ago I got an engine misfire error. After the misfire the car then quickly deteriorated and stopped turning over but the electrical still worked. I had the car towed to the dealership and it looks like it will require a new engine or long block. The dealership is having the same errors we had at home but they were able to put in a new starter to get it to turn over. The dealership is currently taking a part the engine to determine what all needs to be replaced. We were lucky that this issue started when we were leaving our home. Had this engine failure happened during a drive on the freeway it may have been determinantal to me and my family.
Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP
The steering is loose. While turning there is a knock, turning into a parking space or backing out of a drive way, while in park and turning the steering wheel. I took my van in 1 and a half weeks after my warranty expired and they said I needed a new rack and pinion which was going to be over $4000,00! The dealership advised me to call chrysler to see if they would cover it, they did not. After further research, it is shown that if a rack and pinion is bad, the front end could fall apart at any time. I only have 36k miles on my van that is 2 years old. That is ridiculous to me, and this is a safety concern. Especially in a family vehicle such as a van.
Hard shifting - going from 2nd to 3rd gear the van feels like it wants stall out and then all of a sudden a hard jerk(feels like you were hit from behind) then a loud knock and it drops into gear and takes off. Most often happens when in stop and go traffic. Sometime happens when just taking off from a red light. I have brought the van into the dealership over 8 times in the past 12 months, we have been able to duplicate the problem with the mechanic and chrysler care first tells me it is the adaptive transmission control trying to adapt to my driving habit so its the way I drive, then they tell me that is the way the van was designed to operate since we able to duplicate the problem in the same van but a brand new model that was on the lot. Then they tell me there is nothing else they can do.
On may 9, 2018 I shifted from park to drive, with my foot on the brake, while my 10 year old son was getting into the van. The door automatically closed, he panicked as he saw it closing and tried to jump out- the door closed on him and he was stuck for 30 seconds to 1 minute. The door was not responsive to opening by pushing the button and finally re-opened when I put it back in park. It left a bruise on his arm for approximately 10 days, he was not injured. Chrysler investigated the incident but could not replicate the problem. In addition, the van will hard knock/shift, usually at low speeds and has stalled out while attempting to accelerate in traffic multiple times. This is a major safety concern. This started happening after it was taken in to get the safety recall transmission update. Chrysler cannot replicate this problem and has no stored data in the computer showing problems have occurred. I am deeply concerned with these issues and the safety of my vehicle. While I am satisfied with the level of concern and response chrysler provided due to the door incident, I think there are many improvements that need to be made to make this vehicle safer. I have owned multiple vans and can say that the mechanical doors on this van are very slow to react to objects in the way of closing and will close very hard before re-opening. The shifting issue is very, very concerning and chrysler's lack of concern regarding the issue is even more concerning.
Tl* the contact owns a 2017 chrysler pacifica. While driving over 40 MPH, the vehicle jerked. While the vehicle was idling at a traffic light or stop sign, an abnormal knocking sound was heard coming from the transmission. There were no warning indicators illuminated. The vehicle was taken to central florida chrysler jeep dodge ram (8675 commodity cir, orlando, fl 32819 (407) 351-9940) where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the repair did not correct the failure. The vehicle was taken back to the central florida dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000. The VIN was not available.
Service bulletins that may apply
- Hose and tube - EGR coolant
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Water Pump & Chain Case Cover
- Engine Rattle Noise
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Adjuster
- 3.6L psu
- 3.6L psu
Related recalls
No recalls on record for this model year.
Questions about the 2017 Chrysler Pacifica knocking
Is engine knocking or ticking a common problem on the 2017 Chrysler Pacifica?
11 of 1,546 owner complaints about the 2017 Chrysler Pacifica (1%) mention engine knocking or ticking. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2017 Chrysler Pacifica?
There are 0 recalls and 64 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chrysler Pacifica
Stalling 249Jerking 211Check engine light 188Loss of power 108Harsh shifting 102Misfire 98Won't start 60Engine failure 55Overheating 54Power steering loss 50Start-stop 41Hesitation 39Adaptive cruise 35Slipping 35Won't shift 30Sudden acceleration 22Transmission failure 21Warning lights 21Backup camera 20Fire or smoke 18Screen failure 17Steering lock-up 16Shudder 15Wipers 14ABS 13Collision warning 11Door locks 11Headlights 11Key fob 11Battery drain 10Brake failure 9Ball joint 8Lane assist 8No deployment 7Grinding brakes 6Fuel pump 6Airbag light 5Steering noise 5Pulling 5
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