2017 Chrysler Pacifica: brake failure

Filed Jun 6, 2021 · Brakes · CA

When using service brakes and trying to stop the vehicle, I have to push down on the brake pedal multiple times to get the vehicle to stop. Which caused me to almost run several red lights and stop signs. While stopped at a stop light, and my foot is on the brake pedal, the pedal goes to the floor and I have to push down on the brakes multiple times. There is also air noise when pushing down on the brake pedal.

Filed Oct 12, 2019 · Electrical, Lights · 64,000 miles · KS

A/c and heat fan will spontaneously increase and decreased power, dash lights will pulse brightness, dash will flash "electrical failure" "parking brake failure", and power steering starts to fail. Feels unsafe to drive

Filed Apr 4, 2019 · Acceleration, Brakes · 15,000 miles · UT

The fcw doesn't seem to work all the time. The two years that I have owned it it has only activated maybe three times. But what I'm concerned about is the two times I really needed it it worked just the opposite it gave me no brakes and no warning and I had to turn onto the side of the road going around cars and when I replied the brakes they worked. Luckily I avoided a crash and there were no obstacles on the side of the road. I have had it in twice for recalls and told them about it, nothing. Since it just happened a second time I'm taking it to another dealer I have no confidence in a solution.tho. This van has about 46 minor non safety related problems.also. I had just turned off the freeway and the brakes took the cruise off but when I approached the stopped cars there was no brakes.and no warning to brake.and no car applied braking as required by the fcw system.as it is supposed to stop you.

Filed Nov 8, 2018 · Brakes · 54,000 miles · VA · crash

Tl* the contact owns a 2017 chrysler pacifica. While traveling 10 MPH in the driveway, the brakes failed and the vehicle crashed into the garage. There were no injuries and a police report was not filed. The contact took the vehicle to koons automotive of culpeper (401 james madison hwy, culpeper, va 22701, (540)-812-2444) where it was diagnosed that the brake booster failed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call the federal safety agency to file a complaint. The failure mileage was 54,000.

Filed Aug 28, 2018 · Brakes · 11,200 miles · NJ · crash

Tl* the contact owns a 2017 chrysler pacifica. While slowly driving out of a parking lot, the brakes failed. As a result, the contact crashed into the passenger side of a bus that was stopped at a traffic light. There was no warning indicator illuminated. The air bags did not deploy. A police report was filed and there were no injuries. The contact's vehicle was damaged and towed to a tow yard. The dealer was not called. The manufacturer was notified and ordered an investigation of the failure. The failure mileage was approximately 11,200.

Filed Jul 27, 2018 · Brakes · 50,000 miles · AZ

Brakes would go out when pressed more than 50%. Was told it was the brake booster and it would have to be ordered from the east coast because chrysler had been ordering them a lot. If chrysler knows this is a common problem and the brakes can go out on a minivan full of kids, why hasn't this recall been issued? Had to pay $500 just to get it fixed immediately. My wife panicked when the brakes went out and almost rear-ended a car at a stop light going 35 MPH. *tt

Filed Dec 7, 2017 · Driver assistance, Electrical · 7,000 miles · NJ

Car, with no warning, lost all acceleration while driving approximately 35 MPH and flashed several warning lights on dashboard including electronic stability control, forward collision warning, service forward collision warning, and electronic park brake failure. In addition, the shifter knob light blinks and switches to 'p'. At that point, I can only drift the car to a stop. In my case I was able to turn the car off, then restart it and the issue did not occur again for another 4 days. After 4 days, the exact same thing happened, this time while I was stopped at a red light. Took the car in for service and was told they performed a software update on the transmission and the car was fixed. I got about 1 mile from the dealer and the exact same thing happened while driving at approximately 30 miles per hour. Drove car back to the dealer and they have the car now again trying to figure out what is wrong.

Filed Aug 31, 2017 · Brakes, Transmission · 10,000 miles · CA

Only a few thousand miles with the vehicle, the vehicle would make clicking noises as I turn the vehicle (doesn't matter left or right). Dealer service dept checked and replaced defective right axle. At 10k miles, left axle failure. Dealer service dept checked and replaced a broken left axle. This break also caused the e-brakes to no longer engage and while the car was in park no brakes were applied thereby allowing the car to continue rolling unless your foot was on the brakes or a block of wood is placed at the tire to prevent rolling. When I spoke to the service rep, he mentioned that front axle failure seems to be common in the pacifica. This nearly killed me and my family. Thankfully we weren't struck as we got stuck mid left turn with opposing traffic speeding downhill. I do not feel this vehicle is safe and further investigation is necessary. Had this had occurred while a car was coming downhill, in a busy intersection, or at high speeds on the freeway, we would have been in a major accident. We got lucky and I no longer feel safe driving my family in this vehicle. ..updated 10/30/17 *bf updated 11/09/2017

Filed Apr 25, 2017 · Acceleration, Brakes · 738 miles · NJ · crash

Tl* the contact leased a 2017 chrysler pacifica. The contact stated that the accelerator pedal was stuck several times when applied, and the brakes failed to respond when the pedal was depressed. The contact applied the brakes with force and the vehicle surged forward. While attempting to coast over to the shoulder of the road, the vehicle swiped a metal pole. The front passenger side tire was impacted due to the failure. There were no injuries and a police report was not filed. The vehicle was taken to the dealer for diagnostic testing. The manufacturer sent a technician to inspect the vehicle, but they were unable to provide a solution. The vehicle was not repaired. The approximate failure mileage was 738.