2017 Chrysler Pacifica: sudden loss of power

Filed Oct 19, 2026 · Brakes, Electrical · TN

Made a right hand turn onto residential street and van immediately parked itself mid turn which would have resulted in accident had someone been behind me. Vehicle was able to restart and reach destination but now P1B14 code is thrown. This is unacceptable for a car to shift into park while in motion. Code is related to known earlier issue with van that was supposedly repaired. 2 weeks ago while inching into a parking spot the van seemed to have lost power for a split second but resumed as I finished parking. I feel very unsafe in vehicle.

Filed Oct 18, 2026 · Steering · WI

Intermittent loss of power steering when on the highway going around curve to another highway. Steering while locks while turning right and does not naturally turn back left. Making it difficult to correct. Also noticed at low speed steering wheel becomes heavy and hard to turn.

Filed Oct 12, 2026 · Electrical, Steering · PA

This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it went up. But, either immediately upon going up or shortly after (I don't remember), the van experienced a series of electrical faults. The CEL came on, I start hearing warning chimes, the infotainment screen rebooted. I heard a clicking noise from under the hood, which I later learned was the parking pawl trying to engage. Dash screen said something about "speed too high to shift to park." Momentarily the wheel jerked hard - I think I lost power steering (if the car fully shut off I think that's what happened). I gained control and directed the car to the side of the road. I don't know what state the car was in at this point - either fully off or electrically on but no engine power. In any case, I shifted to park, pressed the on/off button and the car fully shut down. After a couple of minutes I attempted to start the car again, and it started right up with no issues. The CEL was lit, but the car drove fine. When I got to my destination about 20 miles away, I checked the battery terminals. I found that the negative terminal could be turned about a quarter turn if I used some force, but it was not what I would consider 'loose'. I still tightened the connection as much as I could, to the point that the connection was now immovable. The CEL cleared after a few cycles of turning the car on and off. A scan later showed that code P1B14 was stored. I called multiple Chrysler dealerships and each told me that they could not diagnose the problem unless it was actively acting up. The car has not malfunctioned since the incident four days ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 9, 2026 · Steering · AR

Our 2017 Chrysler Pacifica has been experiencing a steering malfunction that appears to be identical to the condition currently under investigation by the federal safety agency under Action Number PE25009. For the past few months, the steering wheel has intermittently exhibited a sticking or binding sensation while driving through gradual curves. When this occurs, the steering wheel becomes temporarily resistant to movement, requiring the driver to apply additional force to overcome the resistance and continue steering through the curve. When the steering wheel releases from the sticking position, the sudden change in resistance can make it difficult to maintain smooth, controlled steering. The problem has become noticeably worse and more frequent over the past few weeks. We had the vehicle inspected by an independent mechanic, who advised that the power steering motor needs to be replaced and recommended that we take the vehicle to an authorized Chrysler dealership. The Chrysler dealership (Lewis Chrysler Dodge in Fayetteville, AR) inspected the vehicle and informed us the steering rack and pinion assembly and both tie rod ends need to be replaced and quoted us a cost of $4,450 for parts and labor. After researching the problem, we discovered the federal safety agency Preliminary Evaluation PE25009 involving 2017–2018 Chrysler Pacifica vehicles. The symptoms described in the investigation closely match what we have been experiencing, including intermittent steering resistance during gradual turns and the need to apply additional steering force to overcome the resistance. Because the condition has been getting worse, we are concerned about the possibility of a total loss of power steering while driving. We cannot afford the quoted repair cost, and because of our safety concerns, we have stopped driving the vehicle. We are submitting this complaint so that our experience can be documented and considered part of the federal safety agency's ongoing PE25009 investigation.

Filed Aug 13, 2026 · Electrical, Steering · CA

I have been had intermittent loss of power steering during gradual turns and then suddenly it returns. Very dangerous situation!!

Filed Jul 6, 2026 · Engine, Steering · 50,000 miles · AL

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 70 MPH, the vehicle suddenly experienced reduced power and hard shifting. Additionally, the steering wheel suddenly became difficult to turn while driving. The cause of the failures was not determined. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 50,000.

Filed Jun 3, 2026 · Steering · MI

While driving my 2017 Chrysler Pacifica, the vehicle experienced a sudden, severe malfunction of the Electric Power Steering (EPS) system. The dashboard illuminated a "Service Power Steering" warning light, which was accompanied by an immediate, complete loss of power steering assist. The steering wheel became extremely stiff and heavy. It required immense physical force to steer. This failure occurred suddenly without warning, creating an immediate and severe crash hazard by making the vehicle uncontrollable. The vehicle also suddenly restored power assist while I was using the extra force which made driving very dangerous. I use my minivan to drive my kids to school every day and this hazard could have resulted in tragic loss of life especially with an infant and three toddlers in my car. I just noticed that the safety probe PE25009 has been opened last year with no recalls yet. Please help us resolve this ASAP as this is a critical, life-threatening, safety issue.

Filed Apr 16, 2026 · Engine, Fuel system · NC

My 2017 Chrysler Pacifica experienced repeated engine timing and oil system failures. The vehicle first developed a check engine light and engine timing code (P000D – camshaft position slow response). The vehicle was inspected by a dealership service department. Shortly after, a major engine oil leak was discovered from the oil cooler / oil filter adapter assembly. The vehicle required repair of the oil cooler assembly and associated seals. After that repair, the vehicle continued to experience engine timing issues. The dealership later confirmed failure of the cam phaser components associated with the engine timing system and performed a repair. Within days of the repair, the check engine light and engine timing code returned again. The failure involves the engine valve timing system and oil pressure dependent components based on Autozone code check. Improper camshaft timing can affect engine operation, cause loss of power, rough running, or possible engine stall while driving, which creates a safety risk in traffic. The issue has been inspected and confirmed by a dealership service department. The vehicle is available for inspection upon request.

Filed Apr 2, 2026 · Electrical, Fuel system · MI

I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [XXX] At times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this vehicle related to the hybrid system (including battery and inverter/PIM). I immediately contacted the dealer: [XXX] An appointment was scheduled for April 1, 2026 at 4:00 PM. I dropped off the vehicle at approximately 3:50 PM and handed over the keys. Prior to visiting the dealer, I purchased a diagnostic subscription tool to better understand the issue, as many owners report dealers misdiagnosing these problems. The diagnostic results indicated issues related to the PIM (Power Inverter Module), including required updates and possible internal diode failure. This matches the symptoms I experienced, where the vehicle would intermittently fail to start. I have attached photos showing error messages related to PIM update and hybrid system faults. On the next day, the dealer informed me that they would only perform a diagnostic for $180 instead of processing the issue under recall. I believe this is incorrect, as the symptoms match known recall conditions (loss of power / hybrid system failure), and recall-related diagnostics should not be charged to the customer. The dealer is refusing to proceed under recall and is attempting to charge for diagnosis. This is a safety issue and should be handled under recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 9, 2026 · Brakes, Steering · IL

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward and requires excessive force to stop. The vehicle has rolled forward while braking at intersections, creating a significant safety hazard for both the driver and surrounding traffic. These symptoms were first reported on February 4, 2026. Shortly afterward the vehicle was inspected by a Chrysler dealership, which documented a brake vacuum leak in the braking system. Despite that inspection and documentation, the braking condition has continued to worsen and the vehicle no longer feels safe to operate. The braking performance is inconsistent and stopping distance appears to be increasing. In addition to the braking failure, the vehicle experiences powertrain issues including transmission hesitation, delayed shifting, and loss of power during acceleration and when driving uphill. The vehicle also has severe vibration and instability originating from the front driver-side wheel or steering area while driving, which affects vehicle stability and control. These combined mechanical failures involving braking, drivetrain operation, and steering/wheel stability create a serious safety risk during normal operation, particularly while braking in traffic or attempting to maintain control of the vehicle. The vehicle currently feels unsafe to operate due to these worsening conditions and unresolved mechanical defects.

Filed Mar 3, 2026 · Brakes, Engine · NY · crash

Vehicle lost power, steering, and breaks on the george washington bridge in NYC causing it to roll into the back of another vehicle.

Filed Feb 27, 2026 · Electrical, Engine · FL

Around October/November 2025, the vehicle began having intermittent steering issues that have progressively worsened. The steering wheel becomes stiff or feels stuck, and at times it jerks on its own before correcting. Other times I must pull harder to get it to respond, causing over‑correction and difficulty maintaining my lane. This has happened at various speeds, including 65–70 mph on the interstate, and I nearly collided with another vehicle due to sudden loss of steering control. The vehicle also has ongoing electrical malfunctions. The center screen glitches, causing the heat/air settings to scroll on their own, the radio to constantly scan, and the touchscreen and knobs to stop responding. The navigation system shows incorrect locations, sometimes placing the vehicle in another state or in the ocean. The system has also made random phone calls on its own and has added a second call during an active call without input. During one incident while turning at an intersection, the vehicle lost power and shut off mid‑turn. I coasted to the side of the road and restarted. At the same time, the screen blacked out and flickered, and the ignition button malfunctioned. No warning lights appeared. The battery has died multiple times and has been replaced several times, and software resets have not resolved the issues. These problems were intermittent at first, making it difficult to take the vehicle to a dealer, but they have recently become more frequent and severe. While researching possible causes, I discovered that the federal safety agency has an open investigation involving similar steering and electrical failures in this model. The combination of steering malfunction, electrical instability, uncommanded inputs, and an engine shutdown presents a significant safety risk.