My electric steering has been making noises for a long time. The dealership failed to find the noise the first three visits. On the fourth visit it was verified but they told me that Chryler's flex care warranty denied it. I hear it is a very common problem and Chrysler does not want to address it.
2017 Chrysler Pacifica: clunking or noise when steering
5 of the 1,546 complaints about the 2017 Chrysler Pacifica describe clunking or noise when steering.
- owner complaints
- 5
- of this car's complaints
- 0%
- recalls
- 0
Clunking or noise when steering by model year
What owners say
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning the steering wheel in either direction, the steering wheel was sticking, with a knocking and jerking feeling coming from the steering wheel. The cause of the failure was not yet determined. The local dealer and the manufacturer were not contacted. The contact stated that the vehicle had experienced the same failure list in the federal safety agency Action Number: PE25009 (STEERING). The contact stated that the vehicle experienced the failure listed in the federal safety agency Action Number. The failure mileage was 120,000.
Tl* the contact owns a 2017 chrysler pacifica. The contact stated that while the vehicle was parked, the vehicle inadvertently rolled. Additionally, there was a clicking in the steering wheel while driving. The contact stated that the vehicle was difficult to steer. The contact also stated that the vehicle jerked while changing gears. The contact stated that the accelerator went to the floorboard however, the vehicle failed to respond. The contact was concerned about rust to the hood of the vehicle. The vehicle was taken to an auto body shop and the vehicle was provided a rust treatment however, the rust spot increased in size after the treatment. The vehicle was taken to victory chrysler dodge jeep ram (45 naber dr, shallotte, nc 28470, (910) 356-9867) to be diagnosed. The contact was informed that the throttle body needed to be replaced. The vehicle was repaired however, the failure recurred. The mechanic sealed the steering column with lock tight sealant however, the clicking sound returned and the vehicle remained difficult to steer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The approximate failure mileage 7,000.
The steering is loose. While turning there is a knock, turning into a parking space or backing out of a drive way, while in park and turning the steering wheel. I took my van in 1 and a half weeks after my warranty expired and they said I needed a new rack and pinion which was going to be over $4000,00! The dealership advised me to call chrysler to see if they would cover it, they did not. After further research, it is shown that if a rack and pinion is bad, the front end could fall apart at any time. I only have 36k miles on my van that is 2 years old. That is ridiculous to me, and this is a safety concern. Especially in a family vehicle such as a van.
Air conditioning blows cold then hot and stays hot until it is turned off and then back on multiple times in 10-20 mile range. Stalled at a red light. Turned off when backing up in my driveway. Parking break light keeps popping on when turning knob for changing gears.
Service bulletins that may apply
- Steering System Inspection After a Collision
- Hands On Steering Wheel Message In EVIC
- Steering Column Control Module (SCCM ) Check for stored B2225 code when you scan the vehicle in service
- Steering Wheel Off Center
- Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear:...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Chrysler Pacifica steering noise
Is clunking or noise when steering a common problem on the 2017 Chrysler Pacifica?
5 of 1,546 owner complaints about the 2017 Chrysler Pacifica (0%) mention clunking or noise when steering. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2017 Chrysler Pacifica?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chrysler Pacifica
Stalling 249Jerking 211Check engine light 188Loss of power 108Harsh shifting 102Misfire 98Won't start 60Engine failure 55Overheating 54Power steering loss 50Start-stop 41Hesitation 39Adaptive cruise 35Slipping 35Won't shift 30Sudden acceleration 22Transmission failure 21Warning lights 21Backup camera 20Fire or smoke 18Screen failure 17Steering lock-up 16Shudder 15Wipers 14ABS 13Collision warning 11Door locks 11Knocking 11Headlights 11Key fob 11Battery drain 10Brake failure 9Ball joint 8Lane assist 8No deployment 7Grinding brakes 6Fuel pump 6Airbag light 5Pulling 5
VIN decoder
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