2019 Chrysler Pacifica: loss of power steering

Filed Sep 5, 2026 · MD

Loss of power steering while driving

Filed Aug 8, 2026 · Electrical · NC

Dash warning came on saying safely slown and pull over, car will shut off soon. Didn't have a safe place to pull over and eventually the whole car shut down and all electronics went out no steering, no gear shifting, No way to put in park. I was lucky to be on a somewhat sife road to pull over to side do safely get the car off the road so it would not get rear ended from other cars. The warning to shut down was like 1-2 minutes. Tried turning car back on but no power anywhere. Was able to jump car with portable battery power supply, but when trying to shift the into drive to move to a safe spot, even if just into nurtal and push, all the gears (R, N, D, L) were blinking and when you turned to any position it immediately went back to park. Wait waited 10 minutes, retried and was able to get into drive. There was now a check engine light on and a P! Light. Immediately drive to closest dealership (20 miles away) with no issues and they said there were like 120 codes and they couldn't assess them as their electrician was not working and there was no other dealer or shop around to do this. I drove back to my residence and there were no errors and the check engine light and P! Light went off. This pull over and stop warning has come on periodically over the past 2onths but the car never stopped. I was always able to pull over, stop the car and restart and the warnings went away and I would not have any issues for more than a week. All batteries (main and aux are both brand new).

Filed May 30, 2026 · Electrical, Steering · SC

2019 Chrysler Pacifica. The vehicle has ongoing steering, electrical, and power steering/EPS failures. The steering wheel intermittently jerks/pulls while driving, the vehicle has experienced random loss of steering assist, and the electrical system cuts out or malfunctions during normal use. The steering wheel lights and backup camera guidelines also disappear during driving sessions and only return after fully restarting the vehicle. The exact root cause is UNKNOWN, but the affected systems appear to include the EPS/power steering system, steering/suspension components, battery/electrical system, and possibly related control modules. My safety and others’ safety were put at risk because the vehicle has lost steering assist and had electrical failure while being driven, including a prior failure in an intersection. When the steering assist drops or the wheel jerks, the vehicle becomes difficult to control. This is especially dangerous because I transport my family in this vehicle. The issue has been reported repeatedly since purchase. The vehicle was inspected/repaired through Carvana/SilverRock’s repair process at Brockman Automotive, including rack and pinion/steering-related work. After that repair, the vehicle continued to drift and handle improperly. A later independent inspection at Davidson Automotive identified a loose/not properly secured tie rod, alignment problems, and a failed auxiliary battery. The shop could not complete deeper diagnostics until those prerequisite issues were corrected. The vehicle has also suffered abnormal front tire wear after the steering/alignment problems. Warning/symptoms before or during failures include steering wheel jerking/pulling, clunking/clanking/grinding/groaning noises, vehicle drift, service start/stop warning, electrical malfunctions, intermittent steering wheel control/light issues, loss of backup camera guidelines, and loss of steering assist. The vehicle/component is available for inspection upon request.

Filed Mar 20, 2026 · Steering · VA

Electrical power steering assistance system. The steering wheel starts becoming difficult to smoothly turn in corners over 30-miles per hour. Steering wheel required excessive force to overcome the resistance caused by the steering system (almost like having a non-power system steering system in turns). No issues on straight roadways. No warning lamps light. Getting worse (only used for local travel). It requires a physical effort to turn the steering to remain on track within a curve. It has yet to be confirmed by a dealer: Williamsburg Chrysler sold me this vehicle 3-months ago as perfect (but as-is). If YOU suggest a dealership trustworthy enough to evaluate the system I will go there, otherwise I know of no dealership in my area who knows (or cares) to troubleshoot issues that are not so obvious parts are not falling off. NOTE: I noticed a Safety Recall V53/the federal safety agency 19V‑348 Power Steering Assist exists but not specified for my 2019 Pacifica. The description is exactly what I'm referring to.

Filed Jan 8, 2026 · Steering · MD

Power steering failure October 11, 2024. Car battery malfunction. Thankfully I was in the slow lane and was able to drift to the shoulder of the highway. My safety of my entire family was put at risk. This includes me, my wife and 2 kids. The problem was confirmed by a dealership and I was able to replace the battery. The problem has not been reproduced, and no there were no warning lamps.

Filed Nov 25, 2025 · FL

My care had issue and showing message on dashboard for "service shifter" and was diagnosed by the Ferman Dealership on US 19, New Port Richey, FL. After dealership fixed the issue, Paid around $800, I picked up the car and drove around and took on freeway, after sometimes I got the message of service shifter again on dashboard and steering became hard and other function were stopped working. It felt like car was driving by itself as it would go up in speed even when i did not have my foot on it. Even after hitting the break it would stop but then again it would go up in speed by itself. I parked my car and waited after 15 to 20 min then started driving normally. I had to drop the car back to the dealership and explained the whole situation. They looked at it again and fixed the issue. After picking it up 2nd time i noticed i had issue with my screen. It started acting on its own like it was a ghost touch screen. It would jump to other setting while listening to music or have my navigation on, it would stop. Also, when backing up the care i noticed my back camera went blank, I could not see anything. Also, other time other cameras went blank. Like a black spot where you can't see anything. Called the dealership again and explained them. They told me to do the resent which i could not able to do it so went to dealership and they did reset the screen but after sometimes on the same day it started acting up again. I dropped the car again and told them to look into it. They did reset it again and told me that due to sun exposure screen has bubbles inside. I have this car since 5 years and did not have this problemThis issue i didn't have it before service shifter message popped up. Now they said there will be additional cost to replace the screen which cost around $1700. This is something that dealership needs to cover since issue started after fixing service shifter problem. And this is a safety issue as when i back up i can't see anything and screen acting on its own.

Filed Nov 3, 2025 · Steering · TX

It malfunctioned on October 25th, it started working briefly the same day, but ultimately quite again until we reset it in the early evening. Reset being disconnecting the battery for an hour then reconnecting. After that, it worked fine the next day, throughout the drive home, and all week until it quit yesterday, Nov 2, 2025. It hasn’t worked since, even after a reset since yesterday Mov. 2, 2025. When making a hard left turn, the steering wheel system stopped completely!!! This caused it to be EXTREMELY HARD to steer the car and it steered the van towards traffic!!! If my wife had been driving, we would have been involved in a MAJOR TRAFFIC ACCIDENT! No steering at all, who designs a steering system that has the possibility of, when failing, puts the vehicle & passengers at risk of serious injury or death!!!

Filed Aug 22, 2025 · Electrical, Steering · KY

Loss of power steering, power cut out while driving. Batteries have to be replaced in less than a years time.

Filed Oct 31, 2024 · FL

We have had the Auxiliary battery replaced 3 times so far and the light for just came on again, the 4th time. Here are the dates and receipts for the replacements. Clearly there’s a flaw somewhere And Chrysler is not addressing is with all the affected vehicles. I’ve seen a recall on them but apparently my van is not part of it … even though they replaced that battery 3 times so far on average every 1 year 3 months. “Chrysler has announced that 198731 vehicles have been affected by a Battery recall. Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.” 7/24/23 Atlantic Dodge Ram - replaced Auxiliary battery under warranty (3rd time) and regular battery (see receipt below) Case #[XXX] 7/17/23 7/21/22 Atlantic Dodge Dealer Battery replaced 3/3/21 Purchased new battery at Garber Dealer & Atlantic Dodge dealer replaced regular battery and installed auxiliary battery I bought from Garber (see attached receipt) Please help I have a child that requires frequent doctor/hospital visits who almost died and we can’t be dealing with this issue over and over again. Sincerely, [XXX] & [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 11, 2024 · Engine · MA

I have a 2019 Chrysler Pacifica that has had several issues since I purchased it. The Start Stop System warning lamp comes on and off, and my check engine light is on. The van is barely driveable, it shudders, stalls, and is a major safety concern for my family. I use this van to transport my 3 young children around, and I never know when it is going to stall. It has completely lost power on the highway, resulting in a near catastrophic accident. I have reached out to Chrysler directly, as well as the dealer. There is indeed many recalls on this year and model car, but I am told my VIN number is not included. Chrysler, and the dealership, Imperial Chrysler in Mendon Ma, refuse to address the issue because my VIN is not included, but yet my car is experiencing the same exact symptoms and issues that have already been recalled. Chrysler has announced a recall on approximately 198,000 model-year 2017-19 Pacifica minivans equipped with stop-start due to battery issues. A loose battery ground connection may result in an intermittent loss of power steering assist or a stall, increasing the risk of a crash. When I reached out directly to Chrysler, I was directed to a call center where the woman was extremely rude and short with me. She continuously repeated that my VIN is not affected and would not offer any further assistance. In the mean while, this car is unsafe.

Filed Mar 23, 2023 · Electrical · 62,000 miles · MI

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving approximately 35 MPH, the vehicle lost power steering assist functionality. The instrument panel displayed a message that the Auto START/STOP system had malfunctioned. The contact took the vehicle to the dealer who had not yet diagnosed the vehicle. The contact related the failure to the federal safety agency Campaign Number: 19V348000 (Electrical System). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The approximate failure mileage was 62,000.

Filed Dec 23, 2022 · Steering · IL

Yesterday, (12-22-2022) power steering stopped working while driving vehicle, pulled over and restarted the car and started driving again and once again the power steering stopped working but did make it home. Then this morning when backing out, the power steering stopped working, pulled back into the garage and parked. Called dealer for assistance, told they were closed until Monday.