The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine seized. No warning lights were illuminated. The vehicle was restarted and driven to the residence. The vehicle was taken to the dealer, but the failure was not duplicated. The contact was informed that several unknown software updates were completed. The failure reoccurred three months later. The contact stated that the failure was a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
2021 Chrysler Pacifica: engine failure
8 of the 381 complaints about the 2021 Chrysler Pacifica describe engine failure.
- owner complaints
- 8
- of this car's complaints
- 2%
- recalls
- 0
Engine failure by model year
What owners say
Hello, we recently had an oil change on our 3.6 liter chrysler minivan. The engine seized and failed shortly after. The oil cap on oil filter housing had a part come off and plug the oil channel, resulting in engine failure. The car is currently at a Chrysler dealer with noone accepting responsibility.
The cylinder 1 misfires and there are a lot of metal shavings in the oil. Engine needs replacing. Under 55k miles
I am having a problem with my under-warranty (32,000 miles) 2021 Chrysler Pacifica which the service department at my dealership appears unable to help. I was driving on an interstate in stop-and-go traffic for a couple of hours. It was a very hot day, temperatures well above 90 degrees. Six times over 15 minutes the following occurred: While coasting/braking, so at low RPM the engine turned itself off I braked to stop the vehicle The vehicle put itself into Park A message on the dash said to place my foot on the brake pedal and press the button to start the engine I did so, and the engine cranked for an unusually long time, becoming longer each of the 6 times, before eventually starting By the last time we were doubtful it would start at all After the 6th time I cut my long-distance trip short, turned around, and came home in normal (not stop-and-go) highway traffic conditions, with no more engine failure. The check engine light did not turn on, and no service codes were generated which could have been related to these power failures My local dealer's service department (Pohanka in Salisbury, MD) tested the alternator, starter, and battery and found nothing wrong. They did charge the battery up a bit, saying it took only 20 minutes. They have been unable to re-create the problem, which is not surprising, due to the unique conditions under which it happened. They say there is nothing they can do about my problem under warranty because there is no code and they can't reproduce the problem, so they want to give me back a vehicle that we know behaved unsafely six times under dangerous conditions. Engines failing without warning on interstates are likely to result in being rear-ended. I see online that the hybrid model of the same model year has a recall for exactly this same issue, so it is not a new issue for Chrysler, although maybe new-ish for my non-hybrid model of the same vehicle.
The contact owns a 2021 Chrysler Pacifica. The contact stated while driving 65 MPH, the vehicle shifted into neutral unintendedly and lost motive power. Several unknown warning lights were illuminated. The contact was unable to shift into gear as the gear shifter had seized. The contact veered to the side of the road. The contact stated that the vehicle restarted and responded as needed after several attempts. The contact stated that the failure had been reoccurring while driving. The contact stated that the failure reoccurred while on vacation in Tennessee, and the vehicle was driven to the dealer. The vehicle was not diagnosed nor repaired. The vehicle remained in Tennessee while the contact returned to the residence driving a rental. The contact became aware that the vehicle was previously repurchased by the manufacturer due to the failure; however, the dealer sold him the vehicle as they believed they had fixed the issue. The manufacturer was notified of the failure through a survey. The failure mileage was approximately 8,500.
There are series of incidents that happened with the vehicle on freeway and mostly all the time it was the same issue of engine failure . Me and my spouse - The engine failed in the middle of road [ freeway ] making me to pull on to the right lane showcasing the indicator "Engine failure " and Charger system malfunction. - Recovery : Stop the car , turn off all the engine and open the door and close, then turn on the engine - it works. but this is on freeway and i am worried of my family driving the car. - Once i took the vehicle to service center and they analyzed and said - nothing they could see which was wrong as the indicator goes away after some time surprisingly - Happened 4 times so far on free way , first time cop had to push the car out and later i realized the steps for recovery - There are warning lamps on the panel - " engine failure "
OEM equipment wheel locks, incorrectly installed either at factory or dealer, were McGard high security wheel locks, and either incorrectly tightened/torqued and/or the equipment used was warned by the mfg of the wheel locks NOT to be used on wheels where the lug studs were exposed to salt/winter conditions, thus causing the OEM equipment to fail and seize on the van. At the first DEALER performed tire rotation, they could not remove the OEM equipment, on a WARRANTED auto just 18 months into the mfg 3yr/36k mile warranty, and had to resort to brute force to remove seized wheel locks, thus causing documented damage to 2 wheels. Neither Dealer nor Chrysler will admit to liability, tuning this back on me, disregarding their warranty. Full documentation available for this claim. Their denial is not based on any contractual issue in warranty nor in any real fact. Had I had a flat tire on the side of the road, these seized wheel lock nuts may have caused a real & present danger to myself and family in the van. This is the Manufacture's issue to replace damaged equipment caused during warranty work on this auto.
After 2 weeks and less than 150 miles, the engine misfired during a short drive to the grocery store. The dealer states that a bearing in a lifter seized.
Service bulletins that may apply
- Hose and tube - EGR coolant
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...
- Water pump
- Water Pump & Chain Case Cover
- Engine Oil Leak
- Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3...
- Engine Rattle Noise
Related recalls
No recalls on record for this model year.
Questions about the 2021 Chrysler Pacifica engine failure
Is engine failure a common problem on the 2021 Chrysler Pacifica?
8 of 381 owner complaints about the 2021 Chrysler Pacifica (2%) mention engine failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2021 Chrysler Pacifica?
There are 0 recalls and 74 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Chrysler Pacifica
Check engine light 85Loss of power 55Stalling 34Backup camera 24Transmission failure 19Won't shift 14Won't start 14Adaptive cruise 10Fuel smell 6Key fob 6Wipers 6Collision warning 5Fuel leak 5Harsh shifting 5
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