2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06D (the federal safety agency 26V189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed part order for the recall was placed during that time. The recall was only discussed after I raised it. Dealer stated the parts are on back order. The recall addresses curtain airbags that may not retain sufficient pressure during deployment, increasing the risk of partial or complete ejection and injury in certain crashes. The Service Airbag light remained illuminated. The vehicle was released twice (September 23 and October 10) with the light still on. An illuminated airbag light indicates the supplemental restraint system may not function as designed in a crash. The vehicle also developed a no-shut-off condition in which it would remain running after the ignition was turned off. This occurred on September 26 (video available) after a dealer replaced the CAN bus connector on September 23. A vehicle that will not shut off creates a risk of unattended operation, carbon monoxide exposure, and fire. The vehicle was sent home twice with the airbag light on, the open 06D recall unaddressed, and the no-shut-off fault recurring. Video of the September 26 no-shut-off is available.
Chrysler Pacifica airbag light comes on
27 of the 7,089 owner complaints about the Chrysler Pacifica describe airbag warning light, most of them for the 2004 model year.
- owner complaints
- 27
- worst model year
- 2004
- typical mileage
- 55,867
By model year
Often reported together
Check engine light 3No deployment 3Adaptive cruise 3Stalling 2Won't start 1Wipers 1Misfire 1Hesitation 1
Trouble codes mentioned
U0001 1
What owners say
The contact owns a 2023 Chrysler Pacifica. The contact received notification of the federal safety agency Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the air bag warning light illuminated, and the warning light illuminated several times intermittently while driving. The dealer was contacted to schedule an appointment, and the contact was informed that the vehicle would be added to the waiting list because only one part could be ordered per week. Upon following up with the dealer months later, the contact was informed that the part was available, but the earliest availability for the recall repair was within a month. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
The steering on my 2017 Chrysler Pacific sticks at the 11 and 1 position. It causes me to over steer while driving down the road or on the interstate and then it feels like the vehicle is swerving and I have to hold the steering wheel tight. Usually before this the service electronic stability control will come on and lately the service airbag light has been coming on all at the same time. All the notifications will go off when I turn the vehicle off and come on randomly while driving. It is very scary and dangerous causing tense driving on the steering wheel because you never know when it will happen.
On September 5, 2025 I took my vehicle to be serviced at Earnhardt Dodge in Gilbert AZ. I informed the service attendant that I believed there might be a recall on my air bags. Upon checkout I didn’t see if the recall was serviced among other things and it wasn’t listed as being completed. On [XXX] a deer struck the front of my vehicle while driving at high speeds. The air bags didn’t deploy and the air bag light illuminated after the accident. In October 1st my vehicle was taken to Earnhardt Collison and a diagnostic check was done on my vehicle yet the light or anything else regarding the airbags was not listed in the appraisal after I notified Earnhardt and USAA that the airbag light was on after the accident. After they continued to ignore my request I demanded my car be transfered to a new body shop and it not be touched on October 3rd. On October 7th USAA finally agreed to transfer my vehicle to a new collision center but without my knowledge they conducted another appraisal which listed another pre and post diagnostics on the appraisal. When I brought this to the attention of my USAA adjuster he didn’t reply to my questions directly and instead gave a off the topic answer. The vehicle currently sits at a different body shop after approving a teardown and waiting on a new official estimate. I specifically requested any air bag light or diagnostic be noted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have received the message "Service Airbag System" on my dashboard along with the Airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 chrysler pacificas but I believe it should be. This is a safety issue and I am concerned about driving my vehicle with my children.
Problem 1. Service airbag light. We bought our brand new 2017 Pacifica the summer of 2017. Within a month, we took the van in to the dealership due to the service airbag light. They told us they couldn’t replicate the issue so they couldn’t fix the issue. The van has been having the same issue for the past 7 years, the service airbag light randomly popped on especially in the summer/winter when hitting a bumper or making a sharp turn. We took the van in numerous times but they couldn’t detect any issue or read any code due to it. Recently months, it has happened a lot more often, finally we are notified the issue was due to the faulty occupant restrain module which could cause the airbag not to deployed during an accident or to deploy during a normal driving. Problem 2. U0001 Can bus issue. The check engine light would randomly be on and gives a U0001 code. Sometimes it would affect the drivability of the car. The car stalled on us at a red light. The car couldn’t accelerate after pressing the brake and made loud noise when press the gas at a very busy traffic situation. The car’s rpm got stuck when driving. The mentioned above randomly happened numerous times in the past but more often during recently years. If you research on the website called Pacifica forum, you will see a lot of canbus issues with the 2017 Pacifica making this family van a hazard or death trap. My service airbag issue might or might not due to the can bus. After 7 years, thousands of dollars spent, so much runarounds from the dealership, we still don’t have an answer. Here’s the website I mentioned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Chrysler Pacifica. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to a certified mechanic who was unable to determine the cause of failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,215.
My sliding door came off the hinge and shatter my backwindow. The door was hesitating and would not close it stood stuck. When I pulled it the back window shattered. I have no warranty it's now an out of pocket expense. My airbag light is on when I took it to the dealership for a diagnostic they said I was missing a piece that I actually found and when I told them I found it they said it's damage and they can't do anything to help.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while her husband was inside the vehicle, he noticed the instrument panel was not functioning properly. The contact stated that the HVAC, radio, backup camera, and Bluetooth failed to function as needed. The contact also stated the backup camera would function intermittently. The contact stated that the airbag warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the radio control unit to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was 7,519.
The airbag light in the dashboard blinks once in a while. This is issue started around august 2019.
Related recalls
Air bags: frontal
- What is wrong
- Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
- Risk
- The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
- Remedy
- Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1‑800‑488‑0359.
Recall number 26V358000 · Recall details
Air bags: side/window: curtain
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
- Risk
- Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
- Remedy
- Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning April 2, 2026. This recall expands and replaces previous the federal safety agency recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
Recall number 26V189000 · Recall details
Air bags: side/window: curtain
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
- Risk
- An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
- Remedy
- Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 11, 2025. This recall is replaced by the federal safety agency recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
Recall number 25V573000 · Recall details
Air bags: side/window: curtain
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
- Risk
- An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
- Remedy
- Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by the federal safety agency recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
Recall number 25V302000 · Recall details
Air bags: side/window: curtain
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
- Risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is A8B.
Recall number 24V793000 · Recall details
Air bags: frontal: driver clockspring/spiral cassette
- What is wrong
- Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall number 24V199000 · Recall details
Questions about the Chrysler Pacifica airbag light
Why does the airbag light come on in the Chrysler Pacifica?
Owners who report it most often also describe check engine light, airbags did not deploy in a crash and adaptive cruise control problems, and the codes they mention most are U0001.
Which Chrysler Pacifica years have airbag warning light problems?
The model years with the most reports are 2004 (8 complaints), 2017 (5 complaints) and 2005 (4 complaints).
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