2000 Chrysler Town and Country electrical problems

Filed Aug 18, 2018 · Electrical, Fuel system · 174,128 miles · TX

This letter is regarding a manufacturer defect in the 2000 plymouth grand voyager and 2000 chrysler town and country vans. We own both vehicles, and both have experienced this problem. There is an issue with the vehicles in wet weather. When it rains and the driver goes through water, the vehicles shut themselves down completely. Lights turn off, power steering is arrested, and the driver has to coast to a stop. This has happened several times to my parents, and more than once, they have had to secure the services of a towing company to get the vehicle(s) home or to a repair shop. This has happened at night on two-lane highways, leaving them stranded in pitch-black darkness. These are the only vehicles that my parents have to drive to and from work, which is an hour and a half away from home. My father has visited the chrysler-dodge dealership several times, and they told him that this is a large-scale problem with these particular models of vans. They are well aware of the issue, but there has not been a full-scale recall on the vehicles. There is a kit to fix the problem. The kit is over $300, and the onus is on the consumer to purchase the kit and have it installed. My dad spent over $700 to have the kit installed on both vans. This manufacturer defect is dangerous not only to the drivers of the vehicles, but to other motorists. Please consider doing a national recall for this factory defect. Thank you for your time and consideration.

Filed Dec 29, 2017 · Electrical, Engine · 140,000 miles · WA

Stalls when driving, will not start, stalls while warming up.

Filed Jul 5, 2016 · Electrical, Steering · 150,000 miles · MO

Once after hitting water puddle and then while driving in rain, belt slips off pulleys and steering loses power. Then battery dies quickly while flashers are on. Very dangerous on the side of the road in rain!

Filed Feb 29, 2016 · Airbags, Electrical · NC

Tl* the contact owns a 2000 chrysler town and country. After the vehicle was started, the horn failed to operate and the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring assembly needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 04v480000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

Filed Dec 17, 2015 · Electrical · 99,400 miles · WA

When driving through puddles, or large amounts of water on roads, the alternator belt falls off causing the loss of power steering, engine over heating, and the battery to die. Could be while turning or driving straight.

Filed Oct 6, 2015 · Electrical · 72,000 miles · IN · fire

Fire started in or near fuse box, vehicle wasin motion but when stopped smoke was notice omming from under the hood. Opened the hood and flames were near fuse box and battery. Fuse link burned through. Just retturned from store and ws in driveway.

Filed Aug 28, 2015 · Electrical · 170,000 miles · TX

Tl* the contact owns a 2000 chrysler town and country. The contact stated that while attempting to start the vehicle, the lights on the instrument cluster would not illuminate and the engine would not start. After starting the vehicle and while driving, the gauges on the instrument cluster would flicker on and off. The vehicle was taken to an independent mechanic who was unable to diagnosed the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 170,000.

Filed Mar 2, 2015 · Airbags, Electrical · FL

Tl* the contact owns a 2000 chrysler town and country. The contact stated that upon igniting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was repaired under the federal safety agency campaign number: 04v480000 (air bags). The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 3/31/15*cn updated 9/27/2017

Filed Nov 1, 2012 · Electrical, Engine · 168,000 miles · WI

I purchased a 2000 chrysler town & country new from a chrysler dealer in wi. During the month of october 2012, the car it suddenly stalled out while in motion on the highway with no prior warning. While coasting I was able put the van in neutral and restart it. Over the course of various trips at varying speeds the van stalled several more times while in motion. The problem was so sporadic that it would go away for a few days and randomly returned. The car does not give any signs prior to stalling such as sputtering. The van even stalls while going straight or through curves and turns leaving the driver to muscle the car safely to a stop before having to restart it. An independent mechanic who stated the problem hasn't thrown a code for them to diagnose and they were unsuccessful in getting the car to stall out for them during test drives. From the complaints that I've seen it appears that the stalling problems are occurring on town&country models ranging from 1997-2007 and is affecting both the 3.3ltr engine as well as the 3.8ltr engine. It seems that this problem is common enough among owners. Has there been any resolution to this issue that anyone is aware of>

Filed Sep 5, 2012 · Acceleration, Airbags · 162,000 miles · IL

Air bag warning light began flashing in january 2012; cruise control & stereo controls on steering wheel quit working in june 2012; horn quit working in july 2012. Read about recall on 1994 - 2000 models for faulty clockspring.