2000 Chrysler Town and Country suspension problems

Filed Jul 16, 2015 · Suspension · 209,108 miles · MA

I have not driven the van anywhere, it has been sitting for 2 years and the strut towers are rusting out at the top.

Filed Mar 11, 2013 · Suspension · 177,000 miles · NH

Tl* the contact owns a 2000 chrysler town & country. The contact stated that the driver strut mount was completely corroded. The vehicle was taken to an independent mechanic. The technician verified the failure and stated that the struts needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 177,000.

Filed Jan 11, 2012 · Suspension · 123,000 miles · IL

Tl* the contact owns a 2000 chrysler town and country. While driving approximately 20 MPH, the vehicle began to jerk, shake and decelerate abnormally. The failure recurred most often when driving in rainy weather. The vehicle was taken to an auto mechanic for diagnostic test in where the technician advised that the driver' s side strut mount would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 123,000.

Filed Sep 13, 2011 · Suspension · 80,000 miles · OH

Tl* the contact owns a 2000 chrysler town and country. The contact noticed that the strut tower was corroded. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 102,000.

Filed Aug 24, 2008 · Body, Suspension · 51,572 miles · MN

I have a 2000 chrysler town and country van with rusting strut towers. The drivers side has more than the passengers side. The drivers side is about to push through and go into the hood. I asked my dealer about any safety recalls or modifications, they said no. I have seen the chrysler service letter and asked my dealer about it and they said that the work should be done when working in that area under warranty to in stall the chrysler update kit. I had my struts replaced back in 11/2004 and asked about the rust and loss of metal then and they said it would not be warranty. I have also been told by a former service advisor at that dealer that they have performed this work under warranty or policy. This is a serious safety concern, the mini van is a family vehicle which my wife and kids ride in daily. I am one person and I need help with the large carmaker please. I have not had any injuries yet but please help me before I do.

Filed May 13, 2008 · Suspension · OH

Normal use of the vehicle has LED to strut towers rusting and separating under the hood, causing a potentially dangerous loss of control while driving the vehicle. I have had two repair shops replace tie rods and struts several times because of rusting of strut tower. A chrysler dealership told me to repair with a "strut tower repair kit". They then explained this is a very common defect in chrysler/dodge minivans from 1996-2000 and there is a technical service bulletin #23-044-02 about the condition and repair. If left undiagnosed and un-repaired, this could cause a vehicle owner to lose control of the vehicle while driving. Due to the # of incidents & repairs, this seems to be a product design defect. Chrysler refused to pay for the kit. I don't understand why a recall would not be issued...because no one has died yet?

Filed Feb 27, 2008 · Suspension · WI

Chrysler town & country shock towers rusted-out made year 2000 I have talked to a body shop and they said that it will fully rust out with in the year . This si a hazard and he said he has all ready replaced a buch of shock towers. On this type of van. Some he said he's sean 3 years after they were made if you do a gogel surch on the subject you will find alot of storys about this year van. I guss chrysler make a a plaet that has to be welded in so that tells me they know about it but would rather make money off of peoples safety rather then recall it for the shock towers.

Filed Jul 31, 2007 · Body, Suspension · 68,000 miles · IL

Tl*the contact owns a 2000 chrysler town and country. The contact stated that the driver side shock tower is corroding, which can cause the three bolts to rust and become a safety issue. The manufacturer stated that they are not responsible. The vehicle has not yet been to the dealer. The current mileage was 92,750 and failure mileage was 68,000.

Filed Aug 2, 2006 · Suspension · 126,000 miles · NY

Dt*: the contact stated the driver side strut tower was rusted. The vehicle was taken to the dealer on three separate occasions where the tower was cleaned and a protective coating was applied. The rust continued to form and holes were now present. *ak updated 9/22/2006 -

Filed Jun 15, 2006 · Body, Suspension · MN

1) normal use of the vehicle LED to 2) the driver's side strut tower rusting and separating under the hood, causing a potentially dangerous loss of control while driving the vehicle 3) I noticed the rusting and separation and I brought the vehicle to a chrysler dealership to repair with a "strut tower repair kit". This is a very common defect in chrysler/dodge minivans from 1996-2000 and there is a technical service bulletin #23-044-02 about the condition and repair. If left undiagnosed and un-repaired, this could cause a vehicle owner to lose control of the vehicle while driving. Due to the # of incidents & repairs, this seems to be a product design defect. Chrysler has refused to pay for or reimburse for the repair.