Engine bogged down and check engine light flashed. 5 star dealer replated ignition coil plugs and wires to the tune of $600. On the way home, similar rough running, flashing engine light, back firing, now dealer says it is computer short. Other problems with transmission and fuel system took at least three trips to service and many charges to get fixed. The chrystler 7/70 warranty is not worth much to this dissatisfied customer.
2002 Chrysler Town and Country electrical complaints
Page 3 of 3: complaints 41 to 60 of 60, newest first, as owners wrote them.
Radio and clock would not turn on when car started. Then it turned into the radio and air conditioning unit would not turn on - intermittently. This began in august. 2004, but stopped in october. 2004. Then it began again in early april 2005 or on days when it was warmer and/or wet. Periodically the windshield wipers and windows will not work, also. This incident occursred when the car was running, and did not matter if it was moving or not. However, it did not occur in temperatures lower than 45 degrees, or so. Dealership kept it for two days in 2004 and could not find the problem. Tried to say it needed a new electronic wiring harness which would incur a personal cost of over $4,000 for a car that was barely 2 years old.
From the almost day one this cars has had electrical problems. Originally the dash lights light up and would not go out for several minutes. Then the fuel pump started to operate poorly. Then a slight hesitation began at idle. Then I noticed a hesitation at about 40 MPH when the car was pulling a incline. Then the headlights began to flutter as rpms fluctuated. Then the headlights began to flash violently. A switch was finally replaced and the lights have not had the same problem flashing, but do appear to have some minor flutters in them from time to time. After this, all of the gear selector lights came on at one time. You could not tell what gear the transmission was in. The car also would not hold on a slight incline when stopped for a traffic light or stop sign. When taking your foot off the brake, the car would drift quickly, almost causing an accident. The dealer tate of glen burnie. Md. Said the car was designed to work that way. About october to november time period, the driver's side power sliding door unlocked itself and open about 10-12 inches while the car was in motion at about 25 MPH . A door module was replaced to see if that solved the problem. It hasn't open since. But about 3 weeks ago now, the passenger side door started to do the same thing. Both times, there were passengers in the back seats by the doors. Chrysler now refused to fix it for free because it is over the basic warranty, even though it has had multiple electical problems. I am at my wits end. I am now approaching the the fear of the car burning up with my family inside or someone being ejected. *ak
While driving smoke came from the speakers and then the vehicle caught on fire. *bf
The air bag light illuminated and the transmission shift lever shifted from drive to neutral while driving. *nm there was an explosion while the vehicle was in motion. The engine light had come on, the transmission went into park, the gear shifter lever didn't move, the gas pedal worked fine but had frozen up in the park position. The air bag did not work and the seat belt didn't work. *sc
Problems with remote entry on 2002 chrysler town and country.*mr the remote works from as far away as 600+ feet and at times this presents a problem. There have been times when the consumer has come out of the house to get in the car, after it had rained the night before, and found that one of the sliding doors was open and the inside of the vehicle was wet. Similar incidents have occurred while the consumer was shopping. The vehicle was taken to the dealer but they were unable to fix the problem.
On monday, july 5th 2004, my 2002 chrysler town and country [xxx] erupted in a van fire. My daughter was sitting on the 3rd seat on the left side of the vehicle when she heard noise, saw flames and yelled there was a fire. My family immediately evacuated the vehicle. Nyc fire department, chrysler fire investigator and auto insurance fire investigator deemed it as an electrical malfunction due to a manufacturer's defect. No recalls have been placed on this issue.*ak updated 07/25/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Problems with power steering pump on 2002 chrysler town and country. *mr there was a continuous problem with the consumers power steering pump. The steering pump made a noise when a right turn was made. The airbag light had come on due to a loose connector on the passenger side which was an intermittent problem. The transmission was noisy, which was possibly due to dirt. *sc
Headlights flickered between bright and very dim. Switch to lights became very warm to touch. Dealer claimed switch had poor connection and replaced switch. Switch still gets warm but have not flickered yet. Vehicle new when bought.
The ignition fuse blew out which caused the vehicle to stall. This occurred while driving and at a complete stop. This results in loss of power steering. Dealership changed ignition fuse 23 to 10 amp. The failure recurred 2 week later. Dealership service invoice read that transmission at pin area and around solenoid pack failed. The harness rubbed, chafed, and was damaged. Repaired harness isolated from transmission with rubber. However, failure recurred.
Chrysler t&c. For no apparent reason, the sliding door opened. Also, separate issue, while stopped and in park, the sliding door would not open when the console button was pushed. I noticed that the transmission selector lights were all lighted (p, r, n, d, l). I turned off the ignition. Restarted the vehicle. Drove 10 ft. Everything was ok. Dealer could not find anything wrong.
While driving at 35 MPH consumer's son heard a loud popping sound coming from the steering column. Moments later, the driver lost control of the vehicle and collided with a guard rail on the driver's side. The seat belts were worn, and the air bags did not deploy however, there were no injuries . Before the collision the consumer heard ticking sound coming from the steering column. Also, there was a tsb concerning this problem. The vehicle was taken to the dealer once before the collision and once after the collision. Vehicle was repaired by the dealer, but the problem still persisted. *ak *mr in june 2003 the consumer had a problem with a major draw on the engine with the heat or A/C running. The consumer was told that the compressor was replaced so the A/C and the heater would work properly. The consumer had explained to the service dealer that there was a problem with the steering and the mechanic suggested that this wasn't a dangerous problem. (following this service visit, the consumer's son experienced the above accident) the consumer had also found that the warranty work for the steering hadn't been completed. Recall#10010414
Since the day I drove my van off of the dealers lot, all of the lights (map lights, dome light and headlights) on the van pulse (similar to the pulse of a flourescent tube warming up on a cold day). The speed of the pulse changes with the speed of the engine. The van has been to two different 5-star dealers and the headlight switch has been replaced twice. Something in the computer was upgraded once. Every oil change they try to determine if/what might be causing the problem; to no avail. Because the speed of the pulse changes with the engine rpms and from other personal experiences, my husband believes it is the alternator current bleeding into the rest of the electrical systems, but because the alternator doesn't test bad according to their computer they are unwilling to consider this possibility.
Long cranking before starting.
Automatic transmission disengaged while driving. Dealer was unable to duplicate or correct the problem. *ak the service dealer manager verified and experienced these conditions and was unable to correct the problem. Two days after the purchase, the van shuttered at low speed, low rpms in reverse, slipped out of gear when attempting to ascend in grade, the check engine light had come on. Other problems that occurred, were as followed: the brake calipers were squealing which may have been due to sticking, the vehicle leaned to the left, and the right sliding door didn't open from the inside switch. *scc
Left side power sliding door stop functioning.
The indicator appeared when the horn was activated, but the horn didn't sound. Scc
Consumer states excessive force has to be applied in order for the horn to work, contacted dealer .
Engine sputtering and failure occured at 23000 miles while driving. Vehicle serviced by dealer several times, replacing and repairing electrical system components. Dealer has replaced wiring harness/ iginition coils, bare electrical wire shorted/ PCM replaced/replaced clock spring twice, and replaced front control module. Consumer wasvery concerned about electrical problems. Does not feel vehicle is safe.
While vehicle was warming up a strong odor and smoke escaped from defroster unit into passenger's compartment due to an electrical short circuit that resulted in a fire. Please give any further details.
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