When ever the rear left sliding door locks or unlocks, there is a very loud buzzing sound.
2016 Chrysler Town and Country body complaints
Page 3 of 4: complaints 41 to 70 of 75, newest first, as owners wrote them.
The auto door locks on the rear sliding doors jammed and stopped working. After manually unlocking the doors, they now both work, but the lock actuators on both sliding doors make a loud buzzing sound. The passenger side rear door does it when it unlocks, and the driver side rear door does it when it locks.
The driver side passenger door will not unlock/open. It limits my ability to get to my child quickly in the event of an emergency, on side of road, etc.
Both sliding doors would not open. They found that the left side actuator was jammed and the right side was grinding. The doors would not open at all - not even manually. This was a huge safety issue. No one could get out of the van without climbing onto the front or out the back hatch.
Tl* the contact called on behalf of her mother who owns a 2016 chrysler town and country. The contact stated that the rear passenger's side door slid open without warning. The contact stated that the auto lock feature on driver and passenger side of the vehicle was inoperable. Additionally, the driver's side sliding door was also inoperable. Larry h. Miller dodge ram of peoria located at (8665 w bell rd, peoria, az 85382, (480)865-3986, informed the contact that the vehicle should be diagnosed as to the cause of the failure. The contact stated that the dealer had previously diagnosed the vehicle and stated that there was no defect with the vehicle prior to the warranty expiring. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the rear driver door failed to open. The contact mentioned that the key fob was used and attempted to unlock the rear driver door manually from the inside of the vehicle and the door failed to open. The vehicle was taken to david chrysler dodge jeep ram (1801 us-202, glen mills, pa 19342) where it was diagnosed that the module in the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. A case was filed. The approximate failure mileage was 50,000.
Tl* the contact owns a 2016 chrysler town and country. The contact was unable to unlock the driver's side rear sliding door using the keyfob. The contact was also unable to unlock the sliding door manually. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was contacted or notified of the failure. The approximate failure mileage was 114,000.
Sliding door makes a loud buzzing noise when I unlock any of the doors as well as when I open the back hatch. Since I don't open the doors when the car is moving I don't know whether or not it would make the noise when moving but it does when I am not moving.
The automatic sliding door no longer locks. It has been traced back at an small hydraulic pin that pushes the lock open and closed. To fix this part it has been quoted between $800-$1000. Due to the fact, they have to remove the door completely, then break the panel and the trim from the inside to reach the parts. Now we are being charged to replace the panel and the existing trim. Have looked into this and others are experiencing same / similar issues. All other doors lock, but when locked the sliding door can be opened by anyone.
Tl* the contact owns 2016 dodge caravan. The contact stated that while driving 35 MPH, the engine began to fail with warning lights. The contact had to restart the vehicle and drove the vehicle to faulkner chrysler dodge jeep ram fiat,6643 carlisle pike, mechanicsburg, pa 17050(,717‑697‑9448) where it was diagnosed with a spark plug failure and the spark plug was replaced. However, the failure recurred. The vehicle was currently at the dealer awaiting back order part for the engine cylinder #6. The manufacturer was not notified of the failure. The failure mileage was 93,000.
The drivers side sliding passenger door suddenly is stuck in the lock shut position. There is no way of opening the door manually or with the key fab remote. The other sliding door also produces a loud sound when it locks and unlocks. I took it in the get fixed, the shop says that the actuator in both doors was broken and needed to be replaced. Online I also found a lot of other town and country owners having this same issue. This could be a big safety hazard if ever someone needed to be evacuated from the vehicle and the door is stuck shut.
The driver's side sliding door will not unlock manually or automatically. I cannot open the door at all. It just stopped working with no apparent cause.
The driver side sliding door stopped working from one day to the next. I used the door on sunday, october 20th and went to use it the following morning and it would not open via the keyfob or the overhead button. When I tried to manually open the door, it would not budge. The lock mechanism will not move. I did some research online and it looks like an ongoing issue with these vehicles but it presents a safety issue if the vehicle gets in an accident, it could impede passengers exiting the vehicle and sustaining further injury.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the rear was stuck in the locked position and could not be opened electronically or manually. Bakersfield chrysler jeep fiat (3101 cattle dr, bakersfield, ca 93313, (661) 832-3000) stated that there were no recalls. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
The passenger side sliding door emits a loud buzzing sound when the vehicle is unlocked. The volume is loud enough that it causes audio discomfort. Research indicated that there have been many complaints about this issue in the 2016 dodge and chrysler minivans, and several individuals had reported it to this site so we are following that suggestion.
Tl* the contact owns a 2016 chrysler town and country. The contact detected an abnormal buzzing noise coming from the passenger side sliding door, there were no warning indicators illuminated. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 38,000. The VIN was invalid.
Both rear power door locks failed. The passenger side power lock failed to function about 6 months ago, but could be operated manually, and the door could be opened and closed safely. On the morning of august 5, 2019 we attempted to open the driver side rear door to load items for departure. The lock was jammed in lock position, and could not be opened manually. The door was jammed closed and totally inoperable. The door had been fully functional the previous day. The discovery was made while the vehicle was parked in our garage. We had to wait 3 days for a service appointment at our local dealer. They had the vehicle for 2-1/2 days before completing repairs. Both lock actuators were replaced. The inability to open the side door created a hazardous situation.
Sliding door on drivers side failed to open with keyless entry or manually opening. This is a huge safety concern. We were able to eventually open the door, but now the door actuator buzzes loudly when locking/unlocking. Door will intermittently not open with keyless entry or manually.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the driver's side sliding door failed to operate. The contact drove to wetzel chrysler jeep dodge ram (5500 national rd e, richmond, in 47374, 765- 966-7000) where the contact paid for diagnostic testing and repairs; however, the failure recurred the following day. The contact took the vehicle to an independent mechanic to be repaired again. The manufacturer was not notified of the failure. The failure mileage was 64,000.
Passenger sliding door would not open from inside or outside of car manual or automatic seems like this could be dangerous if need to exit car quickly and can't get out
I was driving to the post office and as I was getting close, the vehicle suddenly veered to the right, going up on the curb and sidewalk, barely missed a telephone pole, crashing into a utility box. Vehicle was totaled, no injuries received, air bags did not deploy. Travel speed was at posted limit of 35. When my son got there he said that it looked as if the 2 tires on the right had malfunctioned and gone flat, almost as if they had run over sharp objects, causing the van to suddenly veer right
Slider door on the driver side stuck in locked position. Will not open. Lock has spongy feel to it and will not unlock manually or electronically. This poses a safety issue due to the passenger on not able to quickly exit the vehicle in case of emergency. Also, the slider door on the passenger side seems to malfunction frequently-opening and closing multiple times with nothing stuck in the track and nothing blocking the sensor. It is likely a matter of time before the door becomes completely non-functional like the driver side slider door.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the rear driver's side sliding door was completely defective. There were no warning indicators illuminated. The contact called zeigler chrysler dodge jeep ram fiat alfa maserati (4200 parkway place, grandville, mi 49418, 616‑588‑4200) and asked for a repair quote. The vehicle was not diagnosed and the dealer stated that there were no recalls on the vehicle. The manufacturer was notified and stated that there were no recalls; therefore, they could not assist. The failure mileage was 77,000.
This vehicle will not allow for the rear doors to open manually when the electronic system fails. This poses a significant safety risk for entry and exit of the vehicle when the "actuator/motor, electric door lock" fails on the sliding doors. On 6/15/2019 the second incident occurred with the vehicle.
Sliding door on the passenger side of the vehicle will not open. Tried manually from interior and exterior, buttons on inside and key fob. Clicking can be heard when using the key fob, but mechanism will not unlock. Could not get my dog out of his crate without going to driver's side of the van, folding down seat into the floor and having someone help me pull the crate around so it's door could be opened. Van was parked.
Air bag light has come on and won't go off. Rear passenger sliding door is locked down and cannot be opened
Tl* the contact owns a 2016 chrysler town and country. While the contact was using the keyless entry, the vehicle's doors and liftgate failed to open and close. Additionally, the manual button had to be pushed four times before the doors opened. There were no warning indicators illuminated. The vehicle was taken to normandin chrysler jeep dodge ram fiat (900 capitol expressway auto mall, san jose, ca 95136, (408) 266-9500) where it was diagnosed that the door handles needed to be repaired. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 586519, but no further assistance was provided. The failure mileage was 20,000.
Driver's side sliding door will not unlock or open either with the remote, push button or manually. If an accident disabled the passenger sliding door, occupants in the rear would be trapped inside.
While cleaning van in may 2018 there were several paint bubbles found on the leading edge of the hood above both headlights. Issue was reported to fca america and taken to local chrysler dealer. As of march 2019 problem remains unresolved despite being covered under chrysler rust/perforation warranty.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the rear passenger sliding door failed to open from inside the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing the manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
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