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Crossroads Hampton recalls

There are 7 safety recalls on record for the Crossroads Hampton, covering 1,209,582 vehicles in total across all the models in each campaign. Newest first.

Crossroads Hampton recalls by model year

2020 32019 12018 22017 12016 22015 12014 12013 12012 12011 32010 32009 22008 2

All recalls

Equipment: other: labelsReported April 3, 2020 · 94 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling certain 2018-2020 Crossroads Hampton 371FKL recreational trailers. The Federal identification Tag may incorrectly indicate the tire pressure as 6 PSI when the correct tire pressure is actually 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk
An incorrect label may lead to unintentionally underinflating the tires, increasing the risk of a crash.
Remedy
Keystone will notify owners and will replace the Federal Identification Tag, free of charge. The recall began May 29, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-376.

Recall number 20V194000 · Recall details

Electrical system: wiringReported January 23, 2020 · 1,112 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
Risk
In the event of a short circuit in the wiring, there may be an increased risk of fire.
Remedy
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-368.

Recall number 20V037000 · Recall details

Service brakes, electricReported July 10, 2019 · 485 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Risk
If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-357.

Recall number 19V517000 · Recall details

EquipmentReported November 22, 2017 · 1,205,997 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall number 17V755000 · Recall details

Suspension: rear: axle: non-powered axle assemblyReported April 13, 2015 · 272 vehicles affected
What is wrong
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016 Cruiser, Cruiser Aire, ReZerve, Elevation, Hampton, Longhorn, Longhorn Rezerve, Z1, Zinger, and Sunset Trail recreational trailers. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. The recall began on April 14, 2015. Owners may contact Crossroads customer service at 1‑855‑226‑7496. Crossroads number for this recall is 37.

Recall number 15V215000 · Recall details

EquipmentReported July 24, 2012 · 223 vehicles affected
What is wrong
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
Risk
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
Remedy
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1‑855‑226‑7496.

Recall number 12V350000 · Recall details

EquipmentReported October 15, 2010 · 1,399 vehicles affected
What is wrong
Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
Risk
An overheated receiver could cause a fire.
Remedy
Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1‑888‑346‑7539 or crossroads at 888‑226‑7496.

Recall number 10V505000 · Recall details

Questions about the Crossroads Hampton recalls

How do I check if my Crossroads Hampton has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the Crossroads Hampton have?

7, covering equipment, electrical system and service brakes, electric.

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