I complained to the chrysler's customer service department requesting that they fix a defective part free of charge. They refused to repair it for free and recommended that I fix it asap since its not safe to drive. It is a defect and I have even read it as a recall in other documents. The airbag and the horn does not work. Texas will not even safety approve my vehicle without this being fixed.
1996 Dodge Caravan airbags complaints
Page 2 of 10: complaints 11 to 40 of 251, newest first, as owners wrote them.
The consumer was not notified of the air bag clock spring recall 02v293000 although the vehicle's VIN number was included in the recall. The driver's side air bag deployed prematurely while driving at 25 MPH. The factory representative inspected the vehicle and indicated that there was undercarriage damage which caused the air bag deployment. The vehicle was never in a accident. *ak *sc
In 2003, the air bag indicator light came on, in my 1996 dodge caravan, and the horn stopped working, which both have created an un-safe operating vehicle. I called the dealer and they indicated the "recall" for the clock spring, but are refusing to repair the problems as my vehicle was over 70,000 miles. Now 2004 and the problem still exists and now the vehicle has about 95,000 miles on it. This serious safety and potentially fatal problem needs to be corrected immediately and should not cost the consumer any money whatsoever.
Consumer was told that the clock spring recall 02v293000 and fuel tank filler neck recall 96v002000 parts will take 3-4 days to be ordered, when they called the dealership to make the appointment, it has been 3 weeks and the parts were not available. Also, vehicle overheated which caused the engine motor to go bad.
While driving horn/cruise control failed and air bag light illuminated. Dealership was notified, but did not resolve the problem.
While driving, the check engine and air bag light illuminated on the dashboard.
While driving (SRS) light appears on the dash board and remained on until the vehicle is turn off. The cruise control and horn are malfunctioning. The driver took the vehicle to a garage the mechanic replaced the clock spring. Please fill in additional information.
While driving air bag warning light came on and stayed on. When this occurred the horn and the cruise control became inoperative.
The horn on my 1996 caravan has stopped working; the air-bag warning light stays on all the time; the cruise control system is starting to fail.*ak I saw the report that there have been complaints on newer models. I think the range of model years needs to be broadened. I have also seen reports of other 1996/1997 models with the same problems on internet auto repair web sites.
Request for reimbursement for clockspring recall repairs performed on a 1996 dodge grand caravan. *mr there was a clunk noise, then the consumer lost power steering due to the serpentine belt tensioner being broken, oil leaked due to the front valve cover gasket, and the air bag light had come on. Recall#02v293000 *scc
The federal safety agency campaign id number : 02v293000 / was never informed about this recall. Have had vehcile long enough to get a recall the was done in the year 2000 on some o-rings on fuel inj rails and informed. Why not on this one? The orig recall that I had fixed and was informed was the federal safety agency campaign id number : 00v268000.
While traveling at 45 MPH on sunny good weather the engine stalled whithout any warning, causing an accident. The car will not start again.
Clockspring mechanism
Air bag light stays lit and cruise control no longer works.
We received a recall notice on the clockspring mechanism of our dodge caravan which affects the airbag, but when I took it back to the dealership we bought it at dodge city in hermitage, pa, they refused to fix it unless we also paid for other repairs.
Consumer ran over pot hole traveling 30 MPH and without any indication air bags deployed.
The vehicles clockspring failed prior to recall notice. The consumer submitted the invoice for reimbursement but the consumer did not receive full reimbursement. The manufacturer did not reimburse the consumer for the diagnostic test. *mr *scc
When vehicle was parked, puddles of gas is formed under it. This happened anytime vehicle was parked. Vehicle was leaking gas and no one knew why. Also the air bag light and window wipers came on intermittently.
I submitted a request for reimbursement for the clock spring repair (safety recall) in my then 1996 dodge caravan on january 28, 2003. I have not heard from daimler chrysler since. I have telephoned and sent them a second letter requesting reimbursement but again have not heard from them. I am disappointed and frustrated that they take this position. What can I do to get their attention.
A faulty clock spring caused the air bag to illuminate. *mr *ak
After the consumer received the clock spring recall (02v293000) the vehicles horn shorted out. The dealer charged the consumer for horn replacement.
The horn was inoperative, and the air bag light remained lit on dash. The mechanic replaced the clock spring. Mr scc
The consumer requested reimbursement for the replacement of clock spring. The defective clock spring caused the air bags/horn to fail. *ak *jb
The clock spring was replaced per invoice to insure safety. Scc
The air bag light illuminated on the dash board.
Replaced clockspring before receiving recall.
The air bag clockspring was replaced prior to recall notice. Ph *nlm.
The vehicles clock spring failed which caused air bag light to illuminate. Ph
The vehicles clockspring assembly shorted and caused the air bag light to illuminate. Ph
The consumer experienced a problem with the clock spring and the heater. Scc
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