Clockspring failure. Also, performed recall 895 repairs om fuel rail seal.
1996 Dodge Caravan airbags complaints
Page 3 of 10: complaints 41 to 70 of 251, newest first, as owners wrote them.
The air bag light was on and the cruise control was inoperative. Consumer had clockspring assembly replaced prior to recall notification and is now requesting reimbursement. *tt
The clock spring failed, which caused the air bag light to illuminate.*ak
Consumer received a safety recall notice to replace minivan's clock spring assembly. *dt
The clock spring was replaced, however the air bag light continued to come on. Consumer then received a recall regarding the clock spring recall #02v293000 and had it replaced again. While driving, the driver's air bag deployed without warning.
No parts were available regarding the recall on the clock spring.
The vehicle hit a guard rail and flipped over several times, and the airbags failed to deploy.
Consumer stated that while driving at any speed and no warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified. Ts
Consumer states that while driving at any speed and no warning the clock spring went out causing the consumer horn not to work and the air bag light will come on. Dealer notified. Ts
The clock spring wiring harness on the steering wheel failed and caused the air bag, horn and cruise control to fail. It is a safety issue because the horn and the driver's air bag do not function. *******dims 11 ivoq entry posted after 12/12/02 cut-over to artemis******770791. *ak
While driving and without warning clock spring failed and caused an accident. Dealer notified. Ts.
Called the federal safety agency via 888 line to check on a recall of an air bag switch transferred to "rowland". He took the make and model info and said there was a "recall" but that the federal safety agency did not have the VIN #s effected. He gave me the recall number for chrysler 800‑853‑1403. "beverly" asked demographic info and after repeated requests she finally did give some info. She says there is "no official" request but that chrysler is conducting an investigation (she did not give me any expected date of completion). I was given a case # 10626557. I asked to speak with "someone" who could answer my questions about a timeline. I was on hold for approx. 5 minutes and "sharon crenshaw" (supervisor) came on the line and repeated that no timeline is available. I thanked her but told her that the federal safety agency told me that there was a recall. Sharon said that cars that are included will receive a notice via the mail. I could choose to take my "chances" and go to a dealer and have them check the switch and repair if needed. Then I could submit a request for "possible" reimbursement. I asked if the dealer could compare the problem to the federal safety agency description of the switch and tell me if it is the same. Sharon said the dealer does not have access to that information. I told her that what I have is public information from the federal safety agency website. Sharon had nothing further to offer. Dt
Air bag clockspring. Dt
Wipers turn on intermittently, inappropriately. Air bag light illuminated. Cruise doesn't work, horn doesn't work. Other than that, the car is in excellent condition and has been maintained well. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****769501
While driving, the horn system failed. Prior to this happening, the air bag senor light had come on and stayed on. The dealership replaced the clock spring. *mr *scc
While traveling about 50mph on the highway without prior warning. A deer ran in front of the vehicle. She hit the deer and her driverside airbag didn't deploy. Please further information. Dealer is aware of the problem. Ts
While driving the clock spring failed causing the vehicles horn to be inoperative. The dealer has been notified. *ts *jg
Consumer states while traveling at a low speed vehicle began to slide gaining more speed, consumer hit a retaining wall and came to a stop. None of the vehicles airbags deployed. Consumer feels airbag should have deployed. Please provide any further information. Mr
Consumer states involved in a collision travelling approx 35mph. The passenger air bag deployed, but driver's bag did not. Ts
Consumer states that air bag light is constantly lit and vehicle's horn and cruise control are inoperative. Vehicle checked by dlr who advised that air bag is inoperative due to defective clockspring. Mr
Consumer states that the clockspring in gear box went out causing the air bag light to stay alluminated. Horn goes out\and cruise control does not engage. Mr
Clock spring failure causes the air bag and horn to not work. I had to replace the clock spring and then my air bag and horn works. These 2 items are safety features that need to be addressed. *ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768035
The consumer states that the clock spring on the vehicle is not working, the ribbon cable broke and now the air bag light is coming on and the air bag will not work. Contacted dealer. *nlm
The horn and cruise control do not work and the air bag light is in on (does not work.) mechanic tells us the clock spring needs to be replaced. No airbags plus no horn = serious saftey issue. Upon research, it looks like many other caravan users have had this problem. Mr
Front driver airbag is inoperable. Dealer has been notified. Provide further information.
The brake pedal goes to the floor. It has been almost 3 months trying to get fixed. The first dealer replaced the master cylinder twice and bled air to try to repair. The second dealer performed a brake inspection. They found a lot of air in the left rear line and also bled the ABS system. I also had them check the steering because the air bag light came on when I turned the steerring wheel and steering was noisey, like a groaning sound. They reported the clock spring clicking when the steering wheel was turned causing the air bag light to come on - and there is a moan or a honk noise when turning which would take new p/s hoses to repair. One week later the pedal was once again going to the floor and the ABS still coming on. The dealer said they would order a pump. Which took 2 weeks to get in. When I brought it in they kept it a few days then called to say it needed the ABS hydraulic package at a cost of $2,000+. They recommended I call chrysler customer service to see if they could assist with the costs. Chrysler customer service said it was a mechanical part that could go out at any time therefore my cost since the van is no longer under warranty (low mileage doesn't matter). I called the dealer and haven't heard back in two days to see what they could reccommend/ I looked on the internet and found this to be a problem with the dodge cravan so I wanted to file this complaint. Nlm
While driving air bag light stays on.*ak
Clockspring (located in the steering wheel) failure resulted in loss of use of both airbags, the cruise control and the horn
The clock spring behind the sterring wheel failed, making the airbag and horn to fail to function.
Failure of this part causes the horn and the cruise control to be inoperable and for the airbag light to stay on all the time. With the number of failures of this part, a recall is necessary. Many people will not fix at the cost of the part and will be driving an unsafe vehicle.
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