2010 Dodge Caravan: doors won't lock, open or latch

Filed Feb 13, 2016 · Electrical, Visibility · 97,000 miles · NJ

All the warning lights on the dash light up, the wipers start and can't be stopped, all the windows won't go up or down, the door locks won't work and worst of all the gas gauge, speedometer, and other dash indicators go dead showing no action. This all happens unannounced at any time driving or still. It can happen with just turning the key on to start the car.the most recent time, 2/10/16 the dealer repair said there were a total of 24 different codes saved that did conflict with each other.

Filed Feb 4, 2016 · Electrical · 40,000 miles · NJ · fire

Tipm electrical fire while van was parked. Started after pushing the door lock on my key fob. Chrysler sent an independent adjuster out on 2/2/16. Have not heard from chrysler yet. This is the 2nd time my van has had an electrical fire. 1st time was october 2014 - had to replace entire electrical system in the van. I saved the 2 boxes worth of burned harnesses/parts just in case. I paid $6,000 out of pocket last time. Fire department came and disconnected battery and fuse box. No flames or injuries.

Filed Jul 30, 2015 · Electrical · 63,000 miles · SC

Tl* the contact owns a 2010 dodge caravan. While driving 10 MPH, the passenger door locking mechanism independently shifted. The contact also stated that it took numerous attempts when locking or unlocking the vehicle. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 63,000.

Filed Mar 16, 2015 · Electrical · 81,146 miles · NC

I took my van to the dealer because the windows would either roll down on their own and the switch on the door worked sometimes. I purchased a battery for my key fob because the doors would not lock or unlock all the time. The dealer fixed the recall switch for the vent windows, and I was charged $4.03, $400.00, labor and total of $179.56 in parts. They did not offer a loaner car while my van was being worked on. I had to pay 82.00 for a rental. I had 3 quarters of a tank of gas when I dropped it off, and when I got the vehicle back it was a little under the 1/2 mark and no one offered to replace it. The dealer did take $200.00 off, and I was told that they did it because I was a good customer. Well, I don't think good customers should be treated this way. The windows and mirrors do work now, however; they must have broke something else because my side doors will not lock, they changed the battery in the key fob and it still does not work. I've had problems where as the front windows would go down 1/2 way on their own. I have read where there have been numerous reports about the windows going down on their own and it would seem to me that this is were the problem stemmed from. The windows go down whenever they want to and moisture gets in side the vehicle and causes this type of problem. I called the dealership back on 3/13/2015 and no one answered and I could not leave a message. I called back on 3/15/2015 and spoke with a very nice young lady named [xxx] and she says they would not have a loaner until thursday, 3/18/2015 even though they have a relationship with the enterprise rent a car company. What am I looking for?? I am expecting to be reimbursed for the $381.55. I feel strongly that this was a factory issue and the dodge chrysler jeep dealer should be responsible for all charges, including the money spent on a rental car. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jan 20, 2014 · Electrical · 29,158 miles · PA

First incident was may of 2012 when drive at I lost power to window wipers, turn signals ,windows, door locks and radio. I filed a complaint with the federal safety agency on 09/28/2012 no.10490319. Since then the dealer replaced the control module with replacement fix on 01/03/2013 per your recall notice. The new module is now having the same issue as the old design.

Filed Mar 16, 2012 · Locks · 56,000 miles · MO

Tl* the contact owns a 2010 dodge caravan. The contact stated that the power lock system malfunctioned on the rear driver's side sliding door. As a result, the door would not lock when the contact attempted to lock the door using the key fob. The contact stated that the door would unlock, but it would not lock. The contact took the vehicle to a local dealer for a diagnostic test. The test results stated that there was a defect in the software and the software needed to be upgraded. The failure mileage was 56,000.