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Dodge Challenger screen failure problems

17 of the 1,695 owner complaints about the Dodge Challenger describe screen or infotainment failure, most of them for the 2017 model year.

owner complaints
17
worst model year
2017
typical mileage
30,000
Is there a fix? There are 9 recalls for this area of the car. See below

By model year

  • 2021
    1
  • 2019
    2
  • 2018
    4
  • 2017
    4
  • 2016
    1
  • 2015
    2
  • 2012
    1
  • 2011
    1
  • 2010
    1

What owners say

Filed May 12, 2025 · Electrical, Lights · NY

Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

Filed Jun 19, 2024 · Brakes, Electrical · CA

Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.

Filed Jun 3, 2024 · Electrical · CO

The vehicle's Uconnect system (which is required for most all functions including backup camera) will intermittently go black and become unresponsive. Soft and hard resets do not resolve it at first. Hard reset eventually resulted in a generic screen with numerous functions missing. Eventually after several hours the correct screen restored itself. This happens intermittently and there are hundreds of reports of this online (search for Uconnect screen black).

Filed Aug 1, 2021 · Driver assistance, Engine · PA

Challenger less than a week from the dealership and less than 1,000 miles. Catastrophic fuel pump failure while driving, unable to recover. Rear view back up camera freezes and stutters causing safety issues. Radio volume constantly changes while driving and leads to distraction safety issues. Door locks are consistently unreliable, roughly 25% chance of door lock failure. Key fob not detected and electronic security lock down issues. Uconnect freezing and stuttering causing delays in back up camera and other functions causing safety concerns.

Filed Jan 17, 2021 · Electrical · VA

Screen melted from the heat, radio glitches, USB port glitches, doesn't recognize device, uconnect glitches, screen glitches and doesn't stay connected and overheats. Sometimes the volume button too working.

Filed Oct 30, 2020 · Electrical · CA

Radio will not turn on. Black screen.

Filed Oct 28, 2020 · Electrical · MO

Computerapps on display screen constantly resetting itself, freezes up constantly and cannot turn down or off radio or any other features until it resets itself . Back up camera terrible when in use at night screens blurry and bright red from back up or brake lights. Back up camera stays on after vehicle is put in drive happens at all times in the driveway, driving down the highway...etc

Filed Sep 4, 2020 · Electrical, Seats · 30,000 miles · TX

While in park or driving radio glitches, changes heating cooling on seats and steering wheel changes also lights and display radio screen does not let you touch to change any information or display. Radio turns off and on, while backing up the back up camera stays on when putting in car in drive, also the car is now saying that it is a chrysler when it is a dodge challenger

Filed Jun 12, 2020 · Driver assistance, Electrical · 72,000 miles · AL

My uconnect screen has went black and sport button deactivated. Passenger seat not clicking in place.

Filed Nov 21, 2019 · Electrical · 1,000 miles · CA

This has been going on for a year now and started the 2nd month I bought the car. What will happen is 1 to 2 times a week the uconnect 8.4c navigation screen will freeze on the screen it started up on and can not be change. You can make selections on the screen its stuck on, but when you need to with go to another page you cant. You must put the car in neutral and turn it off then back on to get the system to work properly. I let the dealer know during an oil change and they said they where not able to duplicate the issues. I then took the car in 3 months later and again they could not duplicate the issue. When I asked for records of my complaint and the car in the shop they said they could not find them. I will be taking the car to another dealer as the one I was going to is horrible. Also the issue happens at anytime I could be stationary, or driving, when driving it becomes a safety issue as I turn off and back on the car while in motion

Related recalls

Electrical system: instrument cluster/panelReported August 26, 2021 · 135 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Challenger vehicles. The affected vehicles do not illuminate their safety system status indicators sufficiently in both daylight and nighttime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk
Without visible safety system indicators, a driver may not receive information regarding vehicle safety, increasing the risk of injury or a crash.
Remedy
Dealers will re-program instrument clusters with the correct software version, free of charge. Owner notification letters were mailed on October 5, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y58.

Recall number 21V664000 · Recall details

Electrical system: instrument cluster/panelReported March 14, 2019 · 7,929 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.
Remedy
Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V32.

Recall number 19V203000 · Recall details

Electrical system: wiring: front underhoodReported August 9, 2018 · 12,779 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.

Recall number 18V524000 · Recall details

Electrical system: alternator/generator/regulatorReported November 21, 2017 · 17,116 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T75.

Recall number 17V741000 · Recall details

Electrical system: alternator/generator/regulatorReported July 10, 2017 · 442,214 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T36.

Recall number 17V435000 · Recall details

Electrical system: instrument cluster/panelReported November 24, 2014 · 11,674 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Dodge Challenger vehicles manufactured June 30, 2014, to October 8, 2014. In the affected vehicles, the instrument cluster may become inoperative. This could cause the gauges to oscillate at zero and the Vehicle Theft Alarm could remain illuminated. Thus, the affected vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and displays."
Risk
If the instrument cluster becomes inoperative, it can increase the risk of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will install a software enhancement, free of charge. The recall began on December 15, 2014. Owners can contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P74.

Recall number 14V749000 · Recall details

Electrical system: alternator/generator/regulatorReported October 8, 2014 · 435,081 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P60.

Recall number 14V634000 · Recall details

Electrical system: wiring: front underhoodReported March 21, 2013 · 4,051 vehicles affected
What is wrong
Chrysler is recalling certain model year 2013 Dodge Challenger vehicles manufactured from December 3, 2012, through January 24, 2013 and equipped with a V6 engine. The battery positive cable at the starter motor may experience an electrical short circuit to ground.
Risk
A short circuit could lead to a vehicle fire.
Remedy
Chrysler has begun notifying owners and they are being advised to immediately refrain from driving their vehicles and to contact their dealers. Chrysler Group further advises affected owners not to park their vehicles in, or near, any structures. Dealers will replace the under hood starter cable assembly, free of charge. The recall notification began on March 22, 2013. Owners may contact Chrysler at 1‑800‑247‑9753.

Recall number 13V103000 · Recall details

Electrical system: ignition: moduleReported May 11, 2010 · 37,335 vehicles affected
What is wrong
Chrysler is recalling certain model year 2010 chrysler 300, dodge challenger, charger, jeep commander, grand cherokee and dodge ram vehicles. These vehicles may have been built with a wireless ignition node (win) module exhibiting a binding condition of the solenoid latch.
Risk
The result of the defect could lead to a condition where the key may be removed from the ignition switch (win module) prior to placing the shifter in park. This could result in the potential for unintended vehicle movement and could increase the risk of a crash.
Remedy
Dealers will inspect and replace the win module free of charge. The safety recall is expected to begin on or before august 23, 2010. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 10V200000 · Recall details

Questions about the Dodge Challenger screen failure

Which Dodge Challenger years have screen or infotainment failure problems?

The model years with the most reports are 2017 (4 complaints), 2018 (4 complaints) and 2015 (2 complaints).

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