When co. Rep said the co. Would not compensate due to age and milage even though parts failed far short of normal service life. Any help you can provide will be greatly appreciated. Dt
1998 Dodge Durango suspension complaints
Page 18 of 19: complaints 491 to 520 of 540, newest first, as owners wrote them.
Left front tire fell off of vehicle due to lower ball joint breaking.contacted dealer.
Premature failure of upper and lower ball joints, requiring replacement with no monetary reimbursement from dealer or dailmer/chrysler!
Hearing noise in the rear end of the vehicle, consumer took car in for inspection. The vehicle needed bearings replaced. The bearings have been replaced three (3) times. Dodge informed consumer that the whole rear of vehicle is faulty.
Further investigation has shown that this is a systematic problem. Safty concerns in steering system may produce future injuries. Ball joints on this vehicle are common to failed.
While traveling on highway and without prior warning vehicle was vibrating from underneath the vehicle. Front ball joint were warped and rusted.
While driving rear end locked up and vehicle stalled in middle of highway. Vehicle had to be loaded on truck to be moved. Dealer contacted.
Upon a state sfaety inspection I was notified thet both upper and lower ball joints (right side) and lower ball joint (left side) required replacement. Vehicle has 30, 455 miles at this time. The service person advised that dodge had numerous problems such as these on the 1998 and 199 durangos. Maybe this justifies a "recall" of some sort! T.
Front tires are wearing down excessively fast and unevenly due to ball joints, on top and bottom, being shot.
This is the 4th set of ball joints that have gone bad. When do they admit a probelm exists?
The upper and lower ball joints have failed, causing premature tire wear. This was not noticed till a tire blew because the inner edge of the tire had worn out. A new tire was purchased, but I could nto get an alignment. To replace ball joints, I also need to have the upper control arm replaced. This vehicle has only ever seen highway miles. Balljoint's have failed prematurely. As a member of the national durango owners club I know this is becoming a very common occurance, even on newer vehicles.
Lower ball joint failure, this early is unheard of
Lower ball joints failed at 40,000 miles of wear; vehicle at an independent repair shop.
All four ball joints have failed. Lowers replaced at 80000 miles and uppers at 100000. Seems excessive. Front axle inner bearings complerte failure which damaged front axle itself and needed replaced. From looking at the many other front suspension complaints lodeged, there appears to be a real problem that should be investigated. Front suspension is a real safety concern.
While pulling out of parking lot left front ball joint pipe broke off. This caused tire to collapse inward. Vehicle could not move. Had vehicle towed out of parking lot.
I know of others having promblems with early failiers on the ball joints I think dodge should recall the uppers & lower ball joints.
Ball joints replaced 8/3/01 but have be faulty for longer.
The failure was detected during a vehicle inspection. No one was injured but I don't believe an investigation should wait until someone is hurt. This is a dangerous situation. The suspension does not perform properly and if you know what the roads are like in mo (not the original home of this vehicle, it was bought used) then the situation is even worse. The faulty ball joints/control arms not only effect the handling of the vehicle but also the wear of the tires and struts/shocks. The ball joints/control arms should not wear out this fast.
When traveling on highway vehicle would pull to right without prior warning. Dealership is aware of problem, all four ball joints needed to be replaced.
Spoke to dealer about failure and he claimed this is normal. I do not believe the joints should fail at 37000 to 38000 miles.
Front rt & lt (upper & lower) ball joints & tie rod needed replacement causing improper alignment & excessive & uneven wear on the tires....we have purchased new tires 3 times due to this problem! In april of 2001, we find that we need replacement of the lt upper ball joint and chrysler will not do anything as they say we have too many miles! Almost entire mileage is open road driving & vehicle is well maintained. A vehicle that is 3 years old should not need ball joints repaired/replaced let alone 2 times in less than 10 months!!!
After service of vehicle, I left the dealer. When I left the parking lot I heard a bang from under the vehicle. I took the vehicle back to the dealer and went for a road test with one of the service employees. He concured that there was a noise but could not tell me exactly what was wrong with the truck. Service was booked the following day so I arranged to drop the truck off two days later. I was then told that the lower ball joints were bad on both sides. I was quoted a price approx $200.00 over the area's service centers. The service center told me that the vehicle should not be driven because it "was not safe". After researching the suspension I found that there are many others who have had similar problems. I feel that since the dealership has a re-occuring problem with this particular equipment, that a safety recall should be implimented. Especially since the dealer indicated that the truck is not safe to drive.
Rear end of vehicle has been disassembled twice and put back together to correct a gear problem "that has bored out of tolerance." please provide any additional information/attachments.
Ball joints had been replaced twice. Consumer does not know when could be happening again, and dealer could not explain how this problem is happening or what is causing it.
Premature wear of lower ball joints. Dealer notified.*ak
Whenever driving on freeway or making turns vehicle would shake violently & make noises. Took to dealership & mechanic changed & balanced. Steering was changed & wheels aligned. But, problem still exists.also, was informed by mechanic that rack & pinion steering needed replacing.
Consumer has been having trouble with ball joints that wear out fast, and had been recalled. When making a turn feels vibration in steering wheel, and is not tight any more.
Ball joints supposedly repaced by dealer rep at purchase of used vehicle - mileage 36,000. Next year inspection denied due to failed ball joints again - upper on both sides. Dealer will replace for high fee.
Upper and lower ball joints on both sides were so worn out that they would fail the state safety inspection in spite of regular greasing. They were replaced only after going to three dodge dealers.
I can not keep tires on front end from wearing unevenly, they keep cupping on outer edges. Chryler corp has replaced my front tires 3 times, lower control arms twice, & rt. Upper ball joint once. Now all 4 tires are out of round and causes a bad vibration in the vehicle. This is all caused by the suspenion parts being defected and chrysler corp. Will not replace the tires or correct the situation with me.
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